The DOI matches its Crossref record; 13 of the 13 references it cites were found in a registry or an index.
Usability Meanings and Interpretations in ISO Standards
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“This was beneficial to understand learnability [32], which is an indicator of how easily the ASHAs performed tasks as well as efficiency [33], which is an analysis of the ASHA’s ability to quickly perform the task they have learnt.”
From Engineering a mobile health tool for resource-poor settings to assess and manage cardiovascular disease risk: SMARThealth study (2015) · cites this paper as [32]
Citations
Cites
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Usability Evaluation In Industry
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Bevan, N., Kirakowski, J., & Maissel, J. (1991) · Cited by 219
The Usability Engineering Framework for Product Design and Evaluation
Wixon, D. R., & Wilson, C. E. (1997) · Elsevier eBooks · doi:10.1016/b978-044481862-1.50093-5 · Cited by 125
Human-Computer Interaction Standards
Bevan, N. (1995) · Advances in human factors/ergonomics · doi:10.1016/s0921-2647(06)80326-6 · Cited by 86
Software Quality: Analysis and Guidelines for Success
Jones, C. (2000) · Cited by 86
Flagged first, then by citations
Research works printed but not linked: 5
- Bevan, N. 1997. ISO 9126, EAGLES evaluation group workshop, Evaluation in Natural Language Engineering: Standards and Sharing, Brussels, November 26th and 27th, http://www.cst.ku.dk/projects/eagles2/workshop/ISOnigel.html.
- Gore, A. 1998. A letter from Vice President Al Gore, Common Ground 8(3): 1.
- ISO 9241. 1992/2001. Ergonomics Requirements for Office with Visual Display Terminals (VDTs), Geneva, International Organization for Standardization.
- ISO/IEC 9126. 2001. Software Product Evaluation-Quality Characteristics and Guidelines for the User, Geneva, International Organization for Standardization.
- Nielsen, J. 1994. Usability Engineering, Boston, Academic Press.
Cited by
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Kothaneth, S. (2012) · VTechWorks (Virginia Tech)
Zolner, M. M. (2013) · ERA: Education and Research Archive (University of Alberta) · doi:10.7939/r3b56d524
Evaluating the Usability of Model Transformations Testing Approach (MTTA)
Rahim, L. A., Aliyu, Z., & Mustapha, E. E. (2017) · Journal of Computer Science · doi:10.3844/jcssp.2017.11.21
“…to alleviate the usability of MTTA related to its learnability, efficiency and effectiveness (these usability attributes are adapted from ISO 9241-11 (Abran et al ., 2003)) and also to suggest improvements in the design flow which can accelerate the model transformation verification process.”
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Ashwin, N., Narang, A., Das, M., & Srinath, R. (2016) · IEEE International Conference on Computational Intelligence and Computing Research (ICCIC) · doi:10.1109/iccic.2016.7919528
“The usability [12] of a product is the degree to which it can be used by consumers to carry out quantified objectives.”
BackgroundRizvi, R. F. (2017) · University of Minnesota Digital Conservancy (University of Minnesota)
Anxiety Meter for Children with ASD: Classifier Development and User Interface Usability Study
Chiu, H.-Y., & Anne, T. (2015)
A Software Tool for the Annotation of Embolic Events in Echo Doppler Audio Signals
Pierleoni, P., Maurizi, L., Palma, L., Belli, A., Valenti, S., & Marroni, A. (2017) · Biomedical Informatics Insights · doi:10.1177/1178222617745557
Pinheiro, A., Cappelli, C., Aguiar, A., & Maciel, C. D. O. (2018) · Iberian Conference on Information Systems and Technologies (CISTI) · doi:10.23919/cisti.2018.8399286
“Learnability is a characteristic of usability defined by the capacity of the software product to be learned and understood by the user [23], but some problems like spread of misinformation in social media applications are associated to incomprehensible software features.”
BackgroundMoTUO: An Approach for Optimizing Usability Within Model Transformations
Hentati, M., Trabelsi, A., Ammar, L. B., & Mahfoudhi, A. (2018) · Arabian Journal for Science and Engineering · doi:10.1007/s13369-018-3462-1
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Amelia, A. R. (2019) · UMP Institutional Repository (Universiti Malaysia Pahang)
What-If Analysis on the Evaluation of User Interface Usability
Silva, S. R. E., Carvalho, M., & Belo, O. (2020) · Advances in computational intelligence and robotics book series · doi:10.4018/978-1-7998-2637-8.ch003
Fridh, G. (2018) · KTH Publication Database DiVA (KTH Royal Institute of Technology)
Evaluate S3 Products Using Artificial Intelligence
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Desarrollo de un repositorio de apli- caciones moviles para mayores
Conde, M. Á., & García‐Peñalvo, F. J. (2014)
Esparza, P., Cueva, R., & Paz, F. (2021) · Lecture notes in computer science · doi:10.1007/978-3-030-78227-6_32
Eliazer, H. F., & Haule, M. J. (2021) · International Journal of Managing Information Technology · doi:10.5121/ijmit.2021.13402
“The same definition is held by Chaudhary and Upadhyav [1] and Abran and others [5].”
BackgroundMayer, G., Hummel, S., Oetjen, N., Gronewold, N., Bubolz, S., Slawik, M., Blankenhagel, K. J., Zarnekow, R., Hilbel, T., & Schultz, J. (2021) · doi:10.2196/preprints.32151
Falk, L. K., Sockel, H., & Chen, K. (2015) · IGI Global eBooks · doi:10.4018/978-1-4666-8619-9.ch013
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Thiele, L., & Kauffeld, S. (2017) · Springer eBooks · doi:10.1007/978-3-662-45855-6_4-1
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Pasqualotto, E., Federici, S., Belardinelli, M. O., & Birbaumer, N. (2012) · CRC Press eBooks · doi:10.1201/b11821-24
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“The International Organization for Standardization (ISO) has given some definitions for the concept of usability (Abran et al. 2003).”
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Vasconcelos, R. D. S., Nogueira, A. N. C., Montenegro, R. M., Peixoto, A. A., Ferreira, L. A., Moreira, E., Ricca, D. E. P., Silveira, J., Ribeiro, F. C., Cavalcanti, F. R. P., et al. (2023) · Medicina · doi:10.3390/medicina59081410
“According to the International Organization for Standardization, usability is defined as the extent to which a product can be used by specific users to achieve certain goals of efficacy, efficiency, and satisfaction [14,15].”
BackgroundGronier, G., Lazure, E., & Dussouet, I. (2023) · Psychologie Française · doi:10.1016/j.psfr.2023.10.003
Strategic Usability and Response in Ecommerce Marketing: A Framework and Investigation
Richardson, P., & Choong, P. (2023) · Journal of Applied Business and Economics · doi:10.33423/jabe.v25i6.6582
“Scholars have incorporated multiple measurement items to measure usability dimensions as well (Abran et al ., 2003).”
MethodUsability evaluation on pre-worker eLearning websites
Sunardi, S., Desak, G. F. P., Revelino, I., & Sitohang, J. (2023) · AIP conference proceedings · doi:10.1063/5.0164315
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“…evaluation criteria are derived from the ISO/IEC 25010 - Systems and Software Quality Requirements and Evaluation (SQuaRE) framework, including its System and Software Quality Models [37], and further informed by foundational works such as [6, 8, 9, 38, 39, 40, 41], the PACMAD model [12] and [42].”
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Mousavi, A. S., Honarvar, E. J., Haghighi, A. A., Daryaee, S. G., Granfar, M., & Baigi, S. F. M. (2026) · Health Science Reports · doi:10.1002/hsr2.72669
“Hospitals, as complex social and clinical institutions, rely heavily on the timely collection and analysis of accurate medical data to support clinical decision‐making, education, research, and quality improvement in healthcare delivery [6–10].”
Khan, S., Nasir, M., Jalil, Z., & Afzal, Q. (2026) · International Journal of Innovations in Science and Technology · doi:10.33411/ijist/1866
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“…extend the core measures of effectiveness, efficiency, and satisfaction by including learnability, which refers to the time required or ease with which typical users can learn a system and achieve a certain level of competency, as a fourth usability dimension (Lee & Sah, 2020; Abran et al., 2003).”
Lucchese, B. D., Lieto, M. C. D., Scrocco, A., Matteucci, E., Fiorini, L., Pescini, E., Beani, E., Cotardo, A., Vanni, E., Conti, E., et al. (2026) · Frontiers in Digital Health · doi:10.3389/fdgth.2026.1929794
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Jovic, I. (2007) · KTH Publication Database DiVA (KTH Royal Institute of Technology)
Metadata
- Authors
- Abran, A., Khelifi, A., Suryn, W., & Seffah, A.
- Affiliations
- École de Technologie Supérieure (CA)
- Concordia University (CA)
- Corresponding author
- Abran, Alain
- Khelifi, Adel
- Suryn, Witold
- Seffah, Ahmed
- Venue
- Software Quality Journal
- Published
- 2003-11
- Volume
- 11
- Issue
- 4
- Pages
- 325-338
- ISSN
- 0963-9314 (ISSN-L)
- 1573-1367
- OpenAlex
- W1537911176
- Cited by
- 451
- References
- 13
- Citations by year
- 2026: 10 · 2025: 12 · 2024: 21 · 2023: 26 · 2022: 20 · 2021: 25 · 2020: 29 · 2019: 43 · 2018: 27 · 2017: 30 · 2016: 27 · 2015: 25 · 2014: 23 · 2013: 18 · 2012: 22
- FWCI
- 7.86
- Type
- journal article
- Language
- en
- Open access
- closed
- Licence
- Locations
- Software Quality Journal (publishedVersion)
- Topics
- Physical Sciences › Computer Science › Human-Computer Interaction › Usability and User Interface Design
- Physical Sciences › Computer Science › Information Systems › Software Engineering Techniques and Practices
- Physical Sciences › Computer Science › Information Systems › Software Engineering Research
- Keywords
- software usability, ISO standards, usability evaluation, usability model, software quality, normative model, usability measurement, software engineering practices
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