The DOI matches its Crossref record; 13 of the 13 references it cites were found in a registry or an index.
Usability Meanings and Interpretations in ISO Standards
Overview
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
In the citing paper
“This was beneficial to understand learnability [32], which is an indicator of how easily the ASHAs performed tasks as well as efficiency [33], which is an analysis of the ASHA’s ability to quickly perform the task they have learnt.”
From Engineering a mobile health tool for resource-poor settings to assess and manage cardiovascular disease risk: SMARThealth study (2015) · cites this paper as [32]
Citations
Cites
(1993) · Cited by 9,879
Carayannis, E. G. (2013) · Springer eBooks · doi:10.1007/978-1-4614-3858-8_100431 · Cited by 4,819
Usability Evaluation In Industry
(1996) · CRC Press eBooks · doi:10.1201/9781498710411 · Cited by 4,445
(1987) · Andalas University Repository (Andalas University) · Cited by 1,584
(2003) · CRC Press eBooks · doi:10.1201/9780367804787 · Cited by 1,227
Characteristics of software quality
(1980) · Mathematics and Computers in Simulation · doi:10.1016/0378-4754(80)90076-2 · Cited by 835
Bevan, N., Kirakowski, J., & Maissel, J. (1991) · Cited by 219
The Usability Engineering Framework for Product Design and Evaluation
Wixon, D. R., & Wilson, C. E. (1997) · Elsevier eBooks · doi:10.1016/b978-044481862-1.50093-5 · Cited by 125
Human-Computer Interaction Standards
Bevan, N. (1995) · Advances in human factors/ergonomics · doi:10.1016/s0921-2647(06)80326-6 · Cited by 86
Software Quality: Analysis and Guidelines for Success
Jones, C. (2000) · Cited by 86
Flagged first, then by citations
Research works printed but not linked: 5
- Bevan, N. 1997. ISO 9126, EAGLES evaluation group workshop, Evaluation in Natural Language Engineering: Standards and Sharing, Brussels, November 26th and 27th, http://www.cst.ku.dk/projects/eagles2/workshop/ISOnigel.html.
- Gore, A. 1998. A letter from Vice President Al Gore, Common Ground 8(3): 1.
- ISO 9241. 1992/2001. Ergonomics Requirements for Office with Visual Display Terminals (VDTs), Geneva, International Organization for Standardization.
- ISO/IEC 9126. 2001. Software Product Evaluation-Quality Characteristics and Guidelines for the User, Geneva, International Organization for Standardization.
- Nielsen, J. 1994. Usability Engineering, Boston, Academic Press.
Cited by
Sorted by citations
Items 201–300 of 451
Jonathan, G., Abitante, G., McBride, A., Bernstein, M., Babington, P., Dopke, C. A., Rossom, R. C., Mohr, D. C., & Goulding, E. H. (2024) · Journal of Affective Disorders · doi:10.1016/j.jad.2024.01.099 · Cited by 7
Marenkov, J., Robal, T., & Kalja, A. (2018) · International Conference on Web Intelligence, Mining and Semantics · doi:10.1145/3227609.3227667 · Cited by 7
Usability Evaluation of Main Function on Three Mobile Banking Application
Nugraha, A. P., Syaifullah, D. H., & Puspasari, M. A. (2018) · International Conference on Intelligent Informatics and Biomedical Sciences (ICIIBMS) · doi:10.1109/iciibms.2018.8549998 · Cited by 7
“This research aims to obtain evaluation and comparison of the mobile banking application usability which are measured based on four usability criteria namely effectiveness, efficiency, error number, and satisfaction level [2] on Mandiri Mobile, BNI Mobile and BCA Mobile applications.”
MethodInfluentialKimber, M., Vanstone, M. G., Dimitropoulos, G., Collin‐Vézina, D., & Stewart, D. E. (2022) · Pilot and Feasibility Studies · doi:10.1186/s40814-022-01096-y · Cited by 7
“, the extent to which VEGA can be used by HSSP users to achieve their learning goals with effectiveness, efficiency, and satisfaction) and (b) educational impact [83].”
BackgroundRequirements based testing of software
Sarwar, T., Habib, W., & Arif, F. (2013) · International Conference on Informatics & Applications (ICIA) · doi:10.1109/icoia.2013.6650281 · Cited by 7
Usability Estimation of Software System by using Object-Oriented Metrics
Dubey, S. K., & Rana, A. (2011) · ACM SIGSOFT Software Engineering Notes · doi:10.1145/1943371.1943382 · Cited by 7
“References [1] Abran, A., A. Khelifi, and W. Suryn (2003): Usability meanings and interpretations in ISO standards, Software Quality Journal, 11, pp. 325 338.”
Web mashup makers for casual users
Sarraj, W. F. A., & Troyer, O. D. (2010) · International Conference on Information Integration and Web-based Applications & Services (iiWAS) · doi:10.1145/1967486.1967526 · Cited by 7
Zali, Z., & Fadzlah, A. F. A. (2016) · doi:10.1109/icictm.2016.7890800 · Cited by 7
Hayat, H., Lock, R., & Murray, I. (2015) · Loughborough University Institutional Repository (Loughborough University) · Cited by 7
Model and Measurement for Web Application Usability from an End User Perspective
Lew, P., Zhang, L., & Wang, S. (2009) · Cited by 7
Berki, E. (2011) · IGI Global eBooks · doi:10.4018/978-1-59140-857-4.ch012 · Cited by 7
“For example, it is believed that the human role in ISD bears significantly on the perception of the appropriateness of a method (Rantapuska et al., 1999); however, usability definitions in ISO standards are limited (Abran et al., 2003).”
BackgroundCharfi, S., Trabelsi, A., Ezzedine, H., & Kolski, C. (2011) · doi:10.1109/logistiqua.2011.5939406 · Cited by 6
“It corresponds to the functional capabilities, system performance and the technical assistance quality given to the user by the system [2] [22] [27].”
BackgroundSoftware Usability Challenges for Native Arab Users
Tamimi, H., & Benséfia, A. (2018) · International Conference on System Reliability and Safety (ICSRS) · doi:10.1109/icsrs.2018.8688826 · Cited by 6
“Thus it has become increasingly difficult to understand the needs and requirements of the end-user as well as usability challenges faced by him [3].”
BackgroundMedina-García, R., López-Rodríguez, J. A., Lozano-Hernández, C., Bejerano, V. R., Criscio, P., del Cura-González, I., & TeNDER Atención Primaria Group (2024) · JMIR Human Factors · doi:10.2196/46811 · Cited by 6
“In evaluating usability, the International Organization for Standardization (ISO) 9126 standard [14] assesses the quality of the product [15] and the ISO 9241 standard focuses on processes, referred to as “the extent to which users in a specific environment can use a product to achieve objectives…”
BackgroundDullabh, P., Zott, C., Gauthreaux, N. A., Swiger, J., Lomotan, E. A., & Sittig, D. F. (2025) · Journal of Medical Internet Research · doi:10.2196/68674 · Cited by 8
VALTE - methodology for VALidation and TEsting of supply chain software components
Vieira, H. T., & Jardim‐Gonçalves, R. (2009) · IEEE International Technology Management Conference · doi:10.1109/itmc.2009.7461442 · Cited by 6
Usability: Key characteristic of software quality
Đorđević, N. (2017) · Vojnotehnicki glasnik · doi:10.5937/vojtehg65-11028 · Cited by 6
“Abran et al. (2003) combine the attributes of ISO 9126 and ISO 9241 and develop a new model with the attributes: efficiency, satisfaction, ease of learning and safety. To describe the usable software systems, Bas et al. (2003) have qualities such as interchangeability, flexibility, re-use, performance, security, etc.”
BackgroundMethodInfluentialWeninger, M., Gander, E., & Mössenböck, H. (2021) · Proceedings of the ACM on Human-Computer Interaction · doi:10.1145/3461731 · Cited by 6
Martínez, A. I. G., Morán, A. L., & Gámez, E. H. C. (2012) · Mexican Conference on Human-Computer Interaction (MexIHC) · doi:10.1145/2382176.2382188 · Cited by 6
“In order to facilitate the interaction with the entertainment activity, previous experiences are determinant in the development of actual activities [1].”
BackgroundMethodInfluentialUsability Model for Medical User Interface of Ventilator System in Intensive Care Unit
Bhutkar, G., Katre, D. S., Ray, G. G., & Deshmukh, S. (2013) · IFIP advances in information and communication technology · doi:10.1007/978-3-642-41145-8_5 · Cited by 6
Mbabazi, G. A. B. P. (2016) · International Journal of Innovative Research in Science Engineering and Technology · doi:10.15680/ijirset.2015.0506004 · Cited by 6
“In the context of this study, the evaluation of the e-learning system is to help enhance the design of the training and the design of the elearning system.”
MethodMarques, A. B., Conte, T. U., & Barbosa, S. D. J. (2016) · Brazilian Symposium on Human Factors in Computing Systems (IHC) · doi:10.1145/3033701.3033716 · Cited by 6
Handheld Optical System for Pectus Excavatum Assessment
Servi, M., Zulli, A., Volpe, Y., Furferi, R., Puggelli, L., Messineo, A., Ghionzoli, M., & Facchini, F. (2021) · Applied Sciences · doi:10.3390/app11041726 · Cited by 6
“The following metrics were chosen according to the ISO 9126 series of standards [29] to assess the usability of the program: Effectiveness, which is calculated by measuring the completion rate, and assigning a binary value of 1 if the test participant manages to complete a task, and a value of 0 otherwise.”
MethodA Framework for Exploring Factors Affecting the Usability of Electronic Payment Systems
Alarafee, O., Sallabi, O. M., Altriki, A., & Maatuk, A. M. (2022) · International Conference on Engineering & MIS (ICEMIS) · doi:10.1109/icemis56295.2022.9914123 · Cited by 6
“[10] A. Abran, A. Khelifi, W. Suryn, and A. Seffah, "Usability meanings and interpretations in iso standards," Software quality journal, vol. 11, no. 4, pp. 325–338, 2003.”
BackgroundA User Study on the Usefulness of Visualization Support for Requirements Monitoring
Kritzinger, L. M., Krismayer, T., Rabiser, R., & Grünbacher, P. (2019) · IEEE Working Conference on Software Visualization (VISSOFT) · doi:10.1109/vissoft.2019.00015 · Cited by 6
“, to what degree the tool’s functionality allows its users to do what is needed; and usability, the capability of the tool “to be understood, learned, used and attractive to the user, when used under specified conditions” [11], [12], thus showing how well users can exploit the offered functionality [13], [14].”
BackgroundAppropriate Web Usability Evaluation Method during Product Development
Umar, A., & Tatari, K. K. (2008) · Diva portal (Dalarna University Library) · Cited by 6
Design approaches to improve user experience: An example of a mobile app prototyping process
İlhan, E. (2025) · International Journal of Human-Computer Studies · doi:10.1016/j.ijhcs.2025.103569 · Cited by 5
Applications of Chatbots in Education
Ghayoomi, M. (2023) · Advances in web technologies and engineering book series · doi:10.4018/978-1-6684-6234-8.ch004 · Cited by 7
Heitkemper, E., Hulse, S. T., Bekemeier, B., Schultz, M., Whitman, G., & Turner, A. M. (2024) · JMIR Human Factors · doi:10.2196/51666 · Cited by 6
“The International Organization for Standardization defines usability as “the extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency, and satisfaction in a specific context of use” [20,21].”
BackgroundBelleville, S., Anderson, N. D., Bherer, L., Camicioli, R. M., Carrier, J., Chan, S., Cuesta, M., Dang‐Vu, T. T., Dwosh, E., Fiocco, A. J., et al. (2025) · The Journal of Prevention of Alzheimer s Disease · doi:10.1016/j.tjpad.2025.100134 · Cited by 6
Chawla, S., Sabharwal, J. K., McCarthy, B., & Erhardt, R. (2020) · Springer eBooks · doi:10.1007/978-981-15-8517-3_11 · Cited by 5
How usable is Coursera? A usability analysis through eye-tracking and authentic tasks
Tanış, H., Akçay, A., YILMAZ, N., YİĞİT, M. F., & Tüzün, H. (2022) · Participatory Educational Research · doi:10.17275/per.22.96.9.4 · Cited by 5
Sellung, R. A., Hölscher, M., & Burgstaller, L. (2022) · Lecture notes in computer science · doi:10.1007/978-3-031-12673-4_10 · Cited by 5
Liu, X., & Park, K. (2024) · Applied Sciences · doi:10.3390/app14135465 · Cited by 8
“ISO 9241-11 (1998) [35] describes it as the extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency, and satisfaction in a specified context of use.”
BackgroundBarzacchi, V., Mangani, G., Lucchese, B. D., Menici, V., Bombonato, C., Beani, E., Biagioni, E., Palla, I., Posteraro, F., Trieste, L., et al. (2024) · Journal of Clinical Medicine · doi:10.3390/jcm13144159 · Cited by 5
Eye tracking parameters for measuring learnability in mobile-game-based learning
Juin, B., Diah, N. M., Ismail, M., & Adam, N. L. (2017) · IEEE Conference on e-Learning, e-Management and e-Services (IC3e) · doi:10.1109/ic3e.2017.8409237 · Cited by 5
Towards a library of usability requirements
da Silva, A. R., & Sequeira, C. L. (2020) · ACM Symposium on Applied Computing · doi:10.1145/3341105.3373939 · Cited by 5
“However, as stated by Abran et al. [37], definitions of usability properties are not absolute in terms of interpretation, varying according to the stakeholders’ interest in the software product: managers, developers and end-users have different interpretations of what a product’s usability mean.”
BackgroundA Preliminary Look at Heuristic Analysis for Assessing Artificial Intelligence Explainability
Combs, K. L., Fendley, M. E., & Bihl, T. (2020) · WSEAS TRANSACTIONS ON COMPUTER RESEARCH · doi:10.37394/232018.2020.8.9 · Cited by 5
Chan, T. C., Leow, M. C., & Ong, L. Y. (2022) · Pertanika journal of science & technology · doi:10.47836/pjst.30.2.33 · Cited by 5
“Although ISO standard 9241 defined the key factors of usability, the measurement for the effectiveness and efficiency varied according to different systems (Abran et al., 2003).”
BackgroundEmpirical study on the effectiveness and efficiency of model-driven architecture techniques
Shin, S. (2019) · Software & Systems Modeling · doi:10.1007/s10270-018-00711-y · Cited by 5
“Several standards and methods have been proposed for evaluating the quality of software; however, their dimensions vary with the views of different stakeholders of software, such as programmers, designers, analysts, and end users [2, 5, 45, 57, 69].”
BackgroundAnalysis and measurement of internal usability metrics through code annotations
Schramme, M., & Macías, J. A. (2019) · Software Quality Journal · doi:10.1007/s11219-019-09455-4 · Cited by 5
“Since the terms function, message, operation, and UI element are not clearly defined in the ISO standard (Abran et al. 2003), we defined those terms in the context of our work: & Function: represents a functional piece of code that has several inputs and generally one output.”
BackgroundWong, C. L., Rana, T., & Leung, Y. M. (2020) · CIN Computers Informatics Nursing · doi:10.1097/cin.0000000000000635 · Cited by 5
“Usability of a product is defined by its ease of use, its efficiency and effectiveness in assisting users to reach the goals, and the users' high satisfaction level with its usage.(9) Traditional assessment for usability employed a think-aloud protocol, individual and focus group interviews, and questionnaires to asse…”
BackgroundUiLab, a Workbench for Conducting and Reproducing Experiments in GUI Visual Design
Burny, N., & Vanderdonckt, J. M. (2021) · Proceedings of the ACM on Human-Computer Interaction · doi:10.1145/3457143 · Cited by 5
“Visual design [14, 37] is a influencing factor of software quality [40] contributes to the usability of Graphical User Interfaces (GUI) [1, 55] by manipulating their visual components (e.”
BackgroundUsability evaluation of software applications with the use of Usability Logger
Kostaras, N., Xenos, M., & Koutsogiannis, C. (2008) · Frontiers in artificial intelligence and applications · doi:10.3233/978-1-58603-900-4-395 · Cited by 5
“Nowadays usability is no longer a luxury, but rather a basic determinant of productivity and of the acceptance of software applications [1].”
BackgroundFang, Y.-M., & Huang, S.-Y. (2020) · SAGE Open · doi:10.1177/21582440211065764 · Cited by 4
“The International Organization for Standardization (ISO) 9126 (1991) standard defines usability as “A set of attributes that bear on the effort needed for use, and on the individual assessment of such use, by a stated or implied set of users (Abran, Khelifi, Suryn, & Seffah, 2003).”
SYSTEMATIC REVIEW OF THE USABILITY EVALUATION METHODOLOGY OF HEALTH INFORMATION SYSTEMS
Kristina, S. A., Yulianto, R. E. D., & Widayanti, A. W. (2022) · Jurnal Farmasi Sains dan Praktis · doi:10.31603/pharmacy.v8i1.6625 · Cited by 4
Huang, L., & Chen, B. (2023) · Universal Access in the Information Society · doi:10.1007/s10209-023-01067-x · Cited by 4
“Usability refers to the effectiveness, efficiency and satisfaction while using a product or service [1].”
A Study on Intention to Use Factor in the Internet Banking Websites in Thailand
Cooharojananone, N., Chofa, S., & Phimoltares, S. (2011) · IEEE/IPSJ International Symposium on Applications and the Internet (SAINT) · doi:10.1109/saint.2011.103 · Cited by 4
“Questions in a questionnaire are from conventional works [8][9][10][11][12] • Procedure: In the experiment, we cannot test on credit card payment, only top four tasks will be used.”
BackgroundFrom Usability to Adoption - A New M-commerce Adoption Study Framework
Min, Q., & Li, S. (2009) · doi:10.1109/cmc.2009.106 · Cited by 4
“According to this standard, usability has the following attributes: understandability, learnability, operability, attractiveness [8].”
BackgroundUsability Framework for E-Government Services in Developing Countries
Kirui, E., Baguma, R., & Kemei, P. K. (2016) · International Journal of Computer Applications · doi:10.5120/ijca2016908915 · Cited by 4
“The consolidation of ISO usability models was based on the fact that there is lack of unclear architectural measurements, overlapping of concepts such as usability, lack of quality requirement standards, guidance in assessing the results of measurement and ambiguous choice of measurements for usability [2].”
InfluentialAn Argument for a Multimodal, Online System to Support English Learners' Writing Development
Kleifgen, J. A., Kinzer, C. K., Hoffman, D. L., Gorski, K., Kim, J., Lira, A., & Ronan, B. (2014) · Advances in educational technologies and instructional design book series · doi:10.4018/978-1-4666-5982-7.ch009 · Cited by 4
Usability Evaluation of Method Handbook.
Heinermann, L., Stamer, D., & Sandkuhl, K. (2013) · Cited by 4
Johari, N. M., Zaman, H. B., & Nohuddin, P. N. E. (2019) · Lecture notes in computer science · doi:10.1007/978-3-030-34032-2_13 · Cited by 4
Fast information processing over business networks
El-Bakry, H. M., & Mastorakis, N. E. (2009) · Cited by 4
A Preliminary Usability Assessment of a 3D Printable Orthosis Design System
Servi, M., Volpe, Y., Uccheddu, F., Furferi, R., Governi, L., & Lazzeri, S. (2018) · Communications in computer and information science · doi:10.1007/978-3-319-92270-6_39 · Cited by 4
Online Self-Assessments zur Studien- und Universitätswahl
Thiele, L., & Kauffeld, S. (2020) · Springer Reference Psychologie · doi:10.1007/978-3-662-45855-6_4-2 · Cited by 4
Towards semantically enhanced detection of emerging quality-related concerns in source code
Krasniqi, R., & Do, H. (2023) · Software Quality Journal · doi:10.1007/s11219-023-09614-8 · Cited by 5
“We use the ISO9126 Abran et al. (2003) as the standard taxonomy and focus on six quality attributes. We have focused solely on the six based on the premise that: i) they are highly affected by maintenance tasks Krasniqi and Agrawal (2021) and ii) they have shown to be the most common attributes that developers general…”
MethodInfluentialDeng, Y., & Chang, K. (2013) · International Conference on Information Systems · Cited by 4
Towards Generic User Interface for Web Based Systems Serving Similar Functions
Ahmad, R., Li, Z., & Azam, F. (2006) · IEEE/ACIS International Conference on Software Engineering Research, Management and Applications (SERA) · doi:10.1109/sera.2006.67 · Cited by 4
“ISO (International Organization for Standardization) has developed a variety of models to specify and measure software usability but they are not yet well integrated into current commercial practices [ 1 ] especially in case of Web based systems because of widespread heterogeneity of users.”
BackgroundThe new screen design for the internet banking websites in Thailand (case study: University student)
Chofa, S., Cooharojananone, N., & Phimoltares, S. (2012) · doi:10.1109/jcsse.2012.6261959 · Cited by 4
“In this step, all data collected in the previous step will be analyzed and will be used as the information for designing a new screen based on usability theories[9][10][11][12][13].”
MethodA Taxonomy-Based Usability Study of an Intelligent Speed Adaptation Device
Alonso-Ríos, D., Mosqueira-Rey, E., & Moret‐Bonillo, V. (2014) · International Journal of Human-Computer Interaction · doi:10.1080/10447318.2014.907463 · Cited by 4
“The selected literature was ISO 9241-11 (1998), ISO / IEC 9126-1 (2001), Nielsen (1993), Preece et al. (1994), Quesenbery (2001), Abran, Khelifi, and Suryn (2003), and Seffah, Donyaee, Kline, and Padda (2006).”
BackgroundWeb Accessibility and Usability—Can It Happen with Flash?
Draffan, E. A. (2009) · Journal of Access Services · doi:10.1080/15367960802301002 · Cited by 4
“This is confirmed by Abran and his coauthors, who point out that, “The International Organization for Standardization (ISO) has developed a variety of models to specify and measure software usability but these individual models do not support all usability aspects” (Abran, Khelifi, & Suryn, 2003).”
BackgroundTool Support for Restricted Use Case Specification: Findings from a Controlled Experiment
Weninger, M., Grünbacher, P., Zhang, H., Yue, T., & Ali, S. (2018) · Asia-Pacific Software Engineering Conference (APSEC) · doi:10.1109/apsec.2018.00016 · Cited by 4
“, the "capability of the software product to be understood, learned, used and attractive to the user, when used under specified conditions" [40], [41].”
BackgroundA Framework for Evaluating the Quality of Academic Websites
Vakkalanka, S., Prasadu, R., Sasank, V. V. S., & Surekha, A. (2020) · Advances in intelligent systems and computing · doi:10.1007/978-981-15-1480-7_44 · Cited by 4
Bourque, P., Stroian, V., & Abran, A. (2006) · IEEE International Symposium on Industrial Electronics (ISIE) · doi:10.1109/isie.2006.296138 · Cited by 4
“AND SOFTWARE QUALITY The quality model defined in ISO/IEC 9126 [9], recognizes three aspects of software quality, as shown in Figure 1, and defines them as follows: • Quality in use, which is the user’s view of the software product when it is used in a specific environment and in a specific context.”
BackgroundSelf-citationEnvironmental Impact Assessment using Production Flow Simulation
Andersson, J. D. (2014) · Chalmers Publication Library (Chalmers University of Technology) · Cited by 4
Busato, A., Servi, M., Volpe, Y., Furferi, R., & Scorianz, M. (2023) · SoftwareX · doi:10.1016/j.softx.2023.101398 · Cited by 4
Electronic community health information system usability evaluation in Ethiopia
Tegenaw, G. S., Kassie, B. A., Senay, A. B., Abdi, K. L., Nigatu, W., Melkamu, G., Daka, D. W., & Wordofa, M. A. (2025) · BMC Medical Informatics and Decision Making · doi:10.1186/s12911-025-03228-9 · Cited by 3
Meidani, Z., Omidvar, A., Akbari, H., Asghari, F., Khajouei, R., Nazemi, Z., Nabovati, E., & Holl, F. (2024) · JMIR Human Factors · doi:10.2196/55790 · Cited by 3
“A coding framework was developed according to 5 usability characteristics and based on the International Organization for Standardization and Nielsen’s definitions to recognize the specific user-computer interaction problems in detail to define the measurement criteria [35-37].”
BackgroundMethodAvaliando a efetividade de laboratórios remotos na educação de microcontroladores e IoT
Arroyo, F. B., Oliveira, R. S., Gaspar, M. A., & Belan, P. A. (2024) · ETD - Educação Temática Digital · doi:10.20396/etd.v26i00.8673644 · Cited by 3
The Impact of Different Icon Sets on the Usability of a Word Processor
Beelders, T., Blignaut, P. J., McDonald, T., & Dednam, E. (2007) · Lecture notes in computer science · doi:10.1007/978-3-540-73287-7_31 · Cited by 3
“Of these only the effectiveness measurement of score and the efficiency measurement of time [ 7 ] will be discussed in this paper.”
BackgroundAn Empirical Evaluation of a Usability Measurement Method in a Model Driven Framework
Ammar, L. B., & Mahfoudhi, A. (2013) · Lecture notes in computer science · doi:10.1007/978-3-642-39062-3_10 · Cited by 3
“It is widely considered as a basic determinant of the acceptance of an interactive system [4].”
BackgroundOuwerkerk, M., Eijssen, I. C. J. M., van der Linden, M. M. W., Wijnands, I. M., Dorssers, F., Rietberg, M. B., Beckerman, H., & de Groot, V. (2022) · Archives of Physical Medicine and Rehabilitation · doi:10.1016/j.apmr.2022.01.168 · Cited by 3
Fuhrmann, L., & Schargus, M. (2023) · Graefe s Archive for Clinical and Experimental Ophthalmology · doi:10.1007/s00417-023-06139-5 · Cited by 5
“Usability in this context can be defined as the extent to which the software enables the clinician to complete their goals in an effective, safe, efficient, and pleasant manner [6].”
BackgroundSocial validity of digital social incentives in the treatment of substance use disorders
Ives, L., Serel, M., Diaz, A. J., Leblanc, L. A., & Dallery, J. (2024) · Journal of Applied Behavior Analysis · doi:10.1002/jaba.2916 · Cited by 6
Plaza, I., Solsona, F. J. A., Castro, M. A., & Tovar, E. (2006) · IEEE Frontiers in Education Conference (FIE) · doi:10.1109/fie.2006.322333 · Cited by 3
“In a second step, a survey questionnaire will be developed based on the Enhanced Usability Model [7].”
BackgroundMethodInfluentialImproving the Usability of Wireless Sensor Network Operating Systems
Elsts, A., & Selavo, L. (2013) · Annals of Computer Science and Information Systems · doi:10.15439/2013f65 · Cited by 3
“ISO standards [1] formally define usability as: “The capability of the software product to be understood, learned, used and attractive to the user, when used under specified conditions” (ISO/IEC 9126-1, 2000).”
BackgroundNovice Word Processor User Performance with Pictorial and Text Icons
Beelders, T., Blignaut, P. J., McDonald, T., & Dednam, E. (2008) · Lecture notes in computer science · doi:10.1007/978-3-540-70585-7_40 · Cited by 3
Falk, L. K., Sockel, H., & Chen, K. (2014) · International Journal of Wireless Networks and Broadband Technologies · doi:10.4018/ijwnbt.2014040101 · Cited by 3
Towards Industrial Implementation of Emerging Semantic Technologies
Breindel, J. T., Grosse, I. R., Krishnamurty, S., Altidor, J., Wileden, J. C., Trachtenberg, S., & Witherell, P. (2011) · doi:10.1115/detc2011-48520 · Cited by 3
“This is an obstacle faced by any software that is introduced to industry [34].”
BackgroundMirza, M. B. (2018) · Trends in Telemedicine & E-health · doi:10.31031/tteh.2018.01.000511 · Cited by 3
“A’s vital signs need to be monitored by the duty nurse so that any deterioration can be alerted in real-time for prompt action [11-13].”
BackgroundStrengthening Virtual Learning Environments by Incorporating Modern Technologies
Laeeq, K., & Memon, Z. A. (2019) · Advances in intelligent systems and computing · doi:10.1007/978-3-030-22868-2_67 · Cited by 3
Measuring Software Product Quality using ISO 9126: A Systematic Review
Umar, M. (2019) · International Journal of Advanced Trends in Computer Science and Engineering · doi:10.30534/ijatcse/2019/6081.32019 · Cited by 3
“The ISO 9126 model is a quality that is part of the ISO 9000 standards, which is the most important standard for quality assurance [7] and constitutes the most extensive software quality model developed to date [8].”
BackgroundMethodSholiq, S., Dewangga, D. A., Subriadi, A. P., & Muqtadiroh, F. A. (2018) · International Seminar on Research of Information Technology and Intelligent Systems (ISRITI) · doi:10.1109/isriti.2018.8864449 · Cited by 3
“Developers can use the model as a measurement tool and get an indication of the public about the quality of the software features [14].”
MethodRianto, R., Nugroho, L. E., & Santosa, P. I. (2015) · Studies in computational intelligence · doi:10.1007/978-3-319-15720-7_26 · Cited by 3
La evaluación de la usabilidad de un sistema de memoria de traducción
Vargas-Sierra, C. (2019) · Quaderns de Filologia - Estudis Lingüístics · doi:10.7203/qf.24.16302 · Cited by 3
A comparative study on users’ responses to graphics, text and language in a word processor interface
Beelders, R. T. (2006) · Cited by 3
Ali, M., Jabeen, H., Hoyt, C. T., & Lehman, J. (2020) · arXiv (Cornell University) · doi:10.48550/arxiv.2001.10560 · Cited by 3
“Extent to which a software system can be used to achieve a goal with effectiveness, efficiency and satisfaction [20].”
BackgroundAtzeni, A., Faily, S., & Galloni, R. (2017) · IGI Global eBooks · doi:10.4018/978-1-5225-2255-3.ch433 · Cited by 3
Khosrobeigi, A., Sichani, M. M., Jeddi, F. R., Gharakhani, D. D., Mousavinasab, E. S., Anvari, S., Akbari, H., Fatehi, F., & Nabovati, E. (2024) · Journal of Education and Health Promotion · doi:10.4103/jehp.jehp_796_23 · Cited by 2
UPDesign: Enhancing user experience of urban planning design using mixed reality
Bai, J., Sunar, M. S., & Suaib, N. M. (2026) · International Journal of Human-Computer Studies · doi:10.1016/j.ijhcs.2026.103778 · Cited by 2
Charfi, S., & Ezzedine, H. (2011) · International Conference on Communications, Computing and Control Applications · doi:10.1109/ccca.2011.6031487 · Cited by 2
“• Utility: determines whether the system allows the users to perform their task and if he is able to do what is necessary to achieve their aims [1] [22] [24] [33] [37] [40] [41].”
Background2. Usability-Evaluation von Bibliothekswebsites
Weinhold, T., Hamann, S., & Bekavac, B. (2011) · Saur eBooks · doi:10.1515/9783110258837.31 · Cited by 2
Evaluating Learning Success, Engagement, and Usability of Moalemy: An Arabic Rule-Based Chatbot
Faia, D. A., & Alomar, K. (2025) · Future Internet · doi:10.3390/fi17100449 · Cited by 2
The Impact of Mobile TradeManager on Fashion Product Sales: From Usability Perspective
Liu, Z., Liu, Z., & Min, Q. (2014) · Mathematical Problems in Engineering · doi:10.1155/2014/927854 · Cited by 2
“[42] and Nielsen [43]; self-efficacy was measured using the construct developed by Schwarzer [44]; performance of mobile device was adapted from Peter’s research [45]; WAP web sites was developed by the authors; wireless networks was adapted from the research of George et al.”
MethodKarvonen, I., & Conte, M. (2012) · International Journal of Product Development · doi:10.1504/ijpd.2012.051153 · Cited by 2
“Abran et al. (2003) and Seffah et al.”
Usability of vision-based interfaces
Manresa-Yee, C., Amengual, E., & Ponsa, P. (2013) · RECERCAT (Consorci de Serveis Universitaris de Catalunya) · Cited by 2
Cooharojananone, N., & Atchariyachanvanich, K. (2012) · Springer eBooks · doi:10.1007/978-3-7091-1425-4_10 · Cited by 2
Cognitive Abilities and the Measurement of World Wide Web Usability
Campbell, S. G., & Norman, K. L. (2010) · Proceedings of the Human Factors and Ergonomics Society Annual Meeting · doi:10.1177/154193121005401409 · Cited by 2
“Efficiency is generally measured using time or number of steps taken; it is not generally concerned with whether tasks are correctly completed, though it may be restricted to tasks which were correctly completed (Abran et al., 2003; Bevan & MacLeod, 1994; Frøkjaer, Hertzum, and Hornbaek, 2000).”
BackgroundIndividual and Socio-Cultural Framing of E-Learning
Ertl, B., & Helling, K. (2014) · Advances in educational technologies and instructional design book series · doi:10.4018/978-1-4666-6154-7.ch001 · Cited by 2
Metadata
- Authors
- Abran, A., Khelifi, A., Suryn, W., & Seffah, A.
- Affiliations
- École de Technologie Supérieure (CA)
- Concordia University (CA)
- Corresponding author
- Abran, Alain
- Khelifi, Adel
- Suryn, Witold
- Seffah, Ahmed
- Venue
- Software Quality Journal
- Published
- 2003-11
- Volume
- 11
- Issue
- 4
- Pages
- 325-338
- ISSN
- 0963-9314 (ISSN-L)
- 1573-1367
- OpenAlex
- W1537911176
- Cited by
- 451
- References
- 13
- Citations by year
- 2026: 10 · 2025: 12 · 2024: 21 · 2023: 26 · 2022: 20 · 2021: 25 · 2020: 29 · 2019: 43 · 2018: 27 · 2017: 30 · 2016: 27 · 2015: 25 · 2014: 23 · 2013: 18 · 2012: 22
- FWCI
- 7.86
- Type
- journal article
- Language
- en
- Open access
- closed
- Licence
- Locations
- Software Quality Journal (publishedVersion)
- Topics
- Physical Sciences › Computer Science › Human-Computer Interaction › Usability and User Interface Design
- Physical Sciences › Computer Science › Information Systems › Software Engineering Techniques and Practices
- Physical Sciences › Computer Science › Information Systems › Software Engineering Research
- Keywords
- software usability, ISO standards, usability evaluation, usability model, software quality, normative model, usability measurement, software engineering practices
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review