The DOI matches its Crossref record; 13 of the 13 references it cites were found in a registry or an index.
Usability Meanings and Interpretations in ISO Standards
Overview
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
In the citing paper
“This was beneficial to understand learnability [32], which is an indicator of how easily the ASHAs performed tasks as well as efficiency [33], which is an analysis of the ASHA’s ability to quickly perform the task they have learnt.”
From Engineering a mobile health tool for resource-poor settings to assess and manage cardiovascular disease risk: SMARThealth study (2015) · cites this paper as [32]
Citations
Cites
(1993) · Cited by 9,879
Carayannis, E. G. (2013) · Springer eBooks · doi:10.1007/978-1-4614-3858-8_100431 · Cited by 4,819
Usability Evaluation In Industry
(1996) · CRC Press eBooks · doi:10.1201/9781498710411 · Cited by 4,445
(1987) · Andalas University Repository (Andalas University) · Cited by 1,584
(2003) · CRC Press eBooks · doi:10.1201/9780367804787 · Cited by 1,227
Characteristics of software quality
(1980) · Mathematics and Computers in Simulation · doi:10.1016/0378-4754(80)90076-2 · Cited by 835
Bevan, N., Kirakowski, J., & Maissel, J. (1991) · Cited by 219
The Usability Engineering Framework for Product Design and Evaluation
Wixon, D. R., & Wilson, C. E. (1997) · Elsevier eBooks · doi:10.1016/b978-044481862-1.50093-5 · Cited by 125
Human-Computer Interaction Standards
Bevan, N. (1995) · Advances in human factors/ergonomics · doi:10.1016/s0921-2647(06)80326-6 · Cited by 86
Software Quality: Analysis and Guidelines for Success
Jones, C. (2000) · Cited by 86
Research works printed but not linked: 5
- Bevan, N. 1997. ISO 9126, EAGLES evaluation group workshop, Evaluation in Natural Language Engineering: Standards and Sharing, Brussels, November 26th and 27th, http://www.cst.ku.dk/projects/eagles2/workshop/ISOnigel.html.
- Gore, A. 1998. A letter from Vice President Al Gore, Common Ground 8(3): 1.
- ISO 9241. 1992/2001. Ergonomics Requirements for Office with Visual Display Terminals (VDTs), Geneva, International Organization for Standardization.
- ISO/IEC 9126. 2001. Software Product Evaluation-Quality Characteristics and Guidelines for the User, Geneva, International Organization for Standardization.
- Nielsen, J. 1994. Usability Engineering, Boston, Academic Press.
Cited by
Sorted by citations
Items 301–400 of 451
Ssemugabi, S., & de Villiers, R. (2016) · South African Institute of Computer Scientists and Information Technologists · doi:10.1145/2987491.2987527 · Cited by 2
“Without this understanding, it is difficult to consider usability during software development or perform appropriate software usability evaluation [1, 17].”
Enhancing usability using Near Field Communication for mobile application
Wihidayat, E. S., & Ardi, O. D. W. (2018) · MATEC Web of Conferences · doi:10.1051/matecconf/201815403013 · Cited by 2
“Usability measurements were taken from [5] as we can see at Table 3.”
BackgroundMethodInfluentialAssessing Website Usability Attributes
Aziz, N. S., Kamaludin, A., Yacob, A., & Sulaiman, N. S. (2014) · UMP Institutional Repository (Universiti Malaysia Pahang) · Cited by 2
Hentati, M., Trabelsi, A., Ammar, L. B., & Mahfoudhi, A. (2019) · IET Software · doi:10.1049/iet-sen.2018.5161 · Cited by 2
An Automated Procedure to Evaluate Usability of eHealth Platforms In The Wild
Ballarini, E., Ciabattoni, L., Domenichelli, D., Domenichelli, M., Foresi, G., & Monteriù, A. (2019) · Zooming Innovation in Consumer Technologies Conference (ZINC) · doi:10.1109/zinc.2019.8769352 · Cited by 2
“In particular, each item of each questionnaire belongs to one of this categories [2]: effectiveness (accuracy and completeness with which users achieve specified goals), efficiency (resources used to achieve results) or satisfaction (measure to which the user responses meet the user expectations).”
BackgroundSobri, M., Ijab, M. T., & Nayan, N. M. (2019) · Procedia Computer Science · doi:10.1016/j.procs.2019.11.240 · Cited by 2
Beelders, T., & Kotzé, E. (2020) · Electronic Journal of Information Systems Evaluation · doi:10.34190/ejise.20.23.1.007 · Cited by 2
Design and Execution of ETL Process to Build Topic Dimension from User-Generated Content
Walha, A., Ghozzi, F., & Gargouri, F. (2021) · Lecture notes in business information processing · doi:10.1007/978-3-030-75018-3_25 · Cited by 2
Security and Usability Considerations for an mHealth Application for Emergency Medical Services
Murad, A., Schooley, B. L., & Horan, T. A. (2021) · Transactions on computational science and computational intelligence · doi:10.1007/978-3-030-71051-4_31 · Cited by 2
Assessing expectations and potential of domain independent corporate learning chatbots
Dopler, F., & Göschlberger, B. (2022) · International Conference on Emerging eLearning Technologies and Applications (ICETA) · doi:10.1109/iceta57911.2022.9974903 · Cited by 2
“One of their key findings is that the approaches typically adhere widely to the definition of usability given by ISO 9214 [20]: ”The effectiveness, efficiency, and satisfaction with which specific users achieve particular goals in particular situations.”
BackgroundŻyła, K. (2017) · Applied Computer Science · doi:10.35784/acs-2017-19 · Cited by 2
Ghasemi, F., Pourbakhshi, Y., Mosaferchi, S., Yahyaei, E., Heidarimoghadam, R., Ghaffari, M. E., Rahmanipoor, S., Nabati, A., Babamiri, M., & Mortezapour, A. (2023) · Work · doi:10.3233/wor-210035 · Cited by 2
“Measuring people’s satisfaction while interacting with a tool mentioned by ISO 9126-4 is another important indicator in measuring its usability [41, 42].”
Gharbal, A., Lawati, N. A., Al-Sumri, N., & Al-Raisi, S. (2023) · Health Sciences Quarterly · doi:10.26900/hsq.1925 · Cited by 2
Refining the Understanding of Usable Security
Fallatah, W., Furnell, S., & He, Y. (2023) · Lecture notes in computer science · doi:10.1007/978-3-031-35822-7_4 · Cited by 2
Uesugi, S. (2012) · Springer eBooks · doi:10.1007/978-3-7091-1425-4_1 · Cited by 2
The role of edutainment in e-learning: An empirical study.
Ayad, K. (2011) · Cited by 2
A Comparison of Text-Annotated vs. Purely Visio-Spatial Instructions for Video Game Input Sequences
Whittinghill, D., & Herring, D. (2017) · Computers in entertainment · doi:10.1145/2700527 · Cited by 2
“…being taught, variously referred to as “accuracy” [Palmiter and Elkerton 1993], “completion rate” [Harrison 1995], level completion [Anderson et al. 2012; Harpstead et al. 2013], “complet[ing] a task optimally” [Grossman et al. 2009], and “percentage of tasks accomplished” [Abran et al. 2003].”
BackgroundELEKTRONİK BELGE YÖNETİM SİSTEMİNİN ALGILANAN KULLANILABİLİRLİĞİNİN DEĞERLENDİRİLMESİ
Eren, A., & Kaya, M. D. (2019) · Ergonomi · doi:10.33439/ergonomi.480961 · Cited by 2
Research on Usability of the Toolbar of Teaching Interactive Smart Tablet
Li, J., Wang, J., & Hao, P. (2021) · Journal of Physics Conference Series · doi:10.1088/1742-6596/1948/1/012150 · Cited by 2
“The International Organization for Standardization (ISO 924-11) have defined usability as “the effectiveness, efficiency and satisfaction of a product when a specific user accomplishes the target to be determined under a specific use situation” [1].”
BackgroundAtzeni, A., Faily, S., & Galloni, R. (2018) · Advances in information security, privacy, and ethics book series · doi:10.4018/978-1-5225-7492-7.ch027 · Cited by 2
LUCIA: Development of a comprehensive Information Architecture Process Model for websites
Reichenauer, A. (2005) · University of Regensburg Publication Server (University of Regensburg) · doi:10.5283/epub.10353 · Cited by 2
A Refinement-Based Heuristic Method for Decision Making in the Context of Ayo Game
Akinyemi, I. O. (2012) · Covenant University Repository (Covenant University) · Cited by 2
Reducing the risks of telehealthcare expansion through the automation of efficiency evaluation
Alexandru, C. (2015) · ERA · Cited by 2
Applications of Human-Computer Interaction in Health Psychology
Jain, S., & Alam, M. A. (2022) · Journal of Digital Art & Humanities · doi:10.33847/2712-8148.3.1_5 · Cited by 1
Usability Attributes and Their Mapping in Various Phases of Software Development Life Cycle
Muchhal, R., Sharma, M., & Paithankar, K. (2023) · Lecture notes in networks and systems · doi:10.1007/978-981-99-1909-3_14 · Cited by 1
Usability testing and redesign of a mobile application for real estate
Avdela, F., & Parisi, S. (2023) · International Conference of the ACM Greek SIGCHI Chapter (CHIGreece) · doi:10.1145/3609987.3609996 · Cited by 1
“conditions” (ISO/IEC 9126-1, 2000) [1].”
BackgroundSoroka, I. M. (2023) · Clinical and Preventive Medicine · doi:10.31612/2616-4868.5.2023.11 · Cited by 1
An, K.-O., Choi, M.-J., Kim, S. S., Kang, B., Bae, Y.-H., & Kweon, H. (2023) · Occupational Therapy International · doi:10.1155/2023/6652703 · Cited by 1
Nibbelink, C. W., Mendoza, K., Harding, H., & Fields, W. L. (2025) · Advances in Nursing Science · doi:10.1097/ans.0000000000000558 · Cited by 1
Rosello, C., Guillaume, J. H. A., Taylor, P., Cuddy, S., Pollino, C., & Jakeman, A. J. (2025) · Environmental Modelling & Software · doi:10.1016/j.envsoft.2025.106469 · Cited by 1
Faia, D. A., & Alomar, K. (2025) · Applied Sciences · doi:10.3390/app152413266 · Cited by 2
Santos, F. C. D., Mclnerney, S., Tate, M. C., Rana, A., Batey, D. S., & Schnall, R. (2026) · Applied Clinical Informatics · doi:10.1055/a-2786-0291 · Cited by 1
Barzacchi, V., Beani, E., Filogna, S., Sgherri, G., Menici, V., Marsanich, G., Mazzoleni, S., Cioni, G., & Sgandurra, G. (2026) · Journal of NeuroEngineering and Rehabilitation · doi:10.1186/s12984-026-01950-7 · Cited by 1
“The domain considered were usability [37–39] and acceptability [40], based respectively on ISO/DIS 9241-11 and the Technology Acceptance Mode (TAM).”
Elsholz, S., Korbel, J. J., Hornschuh, M., & Zarnekow, R. (2026) · International GamiFIN Conference (GamiFIN) · doi:10.1145/3789624.3789629 · Cited by 1
“Presence is not an isolated construct, as it interacts with usability - defined as the extent to which systems, products, or services are effective, efficient, and satisfying for users [1, 16] - while the results on their interplay are ambiguous.”
Lucchese, B. D., Beani, E., Martini, G., Barzacchi, V., Bombonato, C., Mangani, G., Menici, V., Bardoni, A., Calabrò, R. S., Cardillo, I. M. A., et al. (2026) · Frontiers in Virtual Reality · doi:10.3389/frvir.2026.1680070 · Cited by 1
Eye‐Tracking in Virtual Reality: Usability Assessment of a Regional Heritage Museum
Migryt, M., Mikolajczuk, S., Barszcz, M., Skublewska‐Paszkowska, M., Dziedzic, K., Powroźnik, P., & Korga, S. (2026) · Computer Animation and Virtual Worlds · doi:10.1002/cav.70139 · Cited by 1
“Usability, defined as the efficiency, effectiveness, and satisfaction with which users accomplish given tasks under specified conditions [21], is a central concern in interface evaluation.”
HCI-Based ERP Auditing System Usability Assessment Framework
Chang, S.-I., Wu, H., Chang, I., & Wang, Y.-K. (2011) · Cited by 1
Abante, M. V., & Rabago, B. T. T. L. W. (2015) · Cited by 1
An Infrastructure Approach for the Evaluation of E-Learning
Ertl, B., Ebner, K., & Kikis-Papadakis, K. (2010) · Communications in computer and information science · doi:10.1007/978-3-642-16318-0_11 · Cited by 1
“[8] emphasized instructional, organisational and economical aspects, [3] focused on technical aspects and [1] on the ISO 9126.”
BackgroundWeb Usability on the Nintendo Wii Platform
Franzoni, V., Gervasi, O., Tasso, S., & Pallottelli, S. (2008) · Lecture notes in computer science · doi:10.1007/978-3-540-69848-7_10 · Cited by 1
“The usability is defined by the ISO standard 9241-11 and in ISO/IEC standard 9126[1].”
MethodAzadi, T., Eskrootchi, R., Orak, R. J., & Mohaghegh, N. (2013) · Cited by 1
Evaluation of Mobile Based Consumer Products: Key Usability Factors and Evaluation Framework
Yun, M. H., Ji, Y. G., Lee, J.-H., & Choi, Y. (2004) · Proceedings of the Human Factors and Ergonomics Society Annual Meeting · doi:10.1177/154193120404800614 · Cited by 1
“ISO 9241 also provides requirements and recommendations concerning hardware, software, and environment attributes, which contribute to usability, and concerning subjacent ergonomic principles (Abran et al, 2003).”
BackgroundChan, M. C., Ding, Y., & Chai, K. (2008) · IEEE International Conference on Management of Innovation and Technology (ICMIT) · doi:10.1109/icmit.2008.4654492 · Cited by 1
“Nevertheless, as an increasing number of products require embedded software systems in order to function properly, software has become a vital component in products [ 2 ].”
BackgroundProtecting User Privacy in an Untrustworthy Environment
Zhelyazkov, G. I. (2009) · Gothenburg University Publications Electronic Archive (Gothenburg University) · Cited by 1
EMERGENCY RELATED MOBILE APPLICATIONS: USABILITY FRAMEWORK AND PROPOSED IMPLEMENTATION
Shin, H. S. W., & The Society of Digital Information and Wireless Communication (2015) · International Journal of New Computer Architectures and their Applications · doi:10.17781/p001984 · Cited by 1
“Harrison et al. [4] proposed a usability model that was inspired and improved from Nielsen’s [6] and ISO’s [12] usability model called the People at the Centre for Mobile Application Development (PACMAD) model.”
BackgroundMethodCampbell, S. G., Wayland, S. C., Goldman, A., Blok, S. V., & Powell, A. L. (2013) · Proceedings of the Human Factors and Ergonomics Society Annual Meeting · doi:10.1177/1541931213571456 · Cited by 1
“The main questions the usability study was designed to answer related to the standard three facets of usability from the ISO standard: efficiency, effectiveness (or output quality), and satisfaction (Abran, Khelifi, Suryn, & Seffah, 2003).”
BackgroundKarvonen, I., & Conte, M. (2010) · IEEE International Technology Management Conference · doi:10.1109/ice.2010.7477030 · Cited by 1
Adding Usability Quality Attributes into Interactive Systems Architecture: A Pattern-Based Approach
Seffah, A. (2015) · Human-computer interaction series · doi:10.1007/978-3-319-15687-3_4 · Cited by 1
Self-citationTowards Electronic and Mobile Government Service Provision for Agriculture
Costopoulou, C. I., Ntaliani, M. S., Karetsos, S., Tambouris, E., & Tarabanis, K. A. (2011) · IGI Global eBooks · doi:10.4018/978-1-60960-621-3.ch014 · Cited by 1
Personalizing Interaction Focused on a User’s Interactive Experience and Potential
Ji, Y. (2016) · Lecture notes in computer science · doi:10.1007/978-3-319-40250-5_7 · Cited by 1
Application of SQuaRE and Generalized Nets for extended validation of CE systems
Jardim‐Gonçalves, R., & Taseva, V. (2009) · IEEE International Technology Management Conference · doi:10.1109/itmc.2009.7461371 · Cited by 1
“Then the evaluation requirements must be established, followed by specifying, designing, executing and, finally, reporting the evaluation [12][13].”
MethodIdentification of Criteria Affecting the Usability of Academic Institutes Websites
Mehrotra, D., Nagpal, R., & Bhatia, P. K. (2017) · International Journal of Technology Diffusion · doi:10.4018/ijtd.2017070102 · Cited by 1
A User-Centered Approach to the Development of E-Health Systems: A Case of Uganda
Zawedde, A., Engotoit, B., Omeja, O. O., & Kahiigi, P. (2019) · Lecture notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering · doi:10.1007/978-3-030-16042-5_22 · Cited by 1
Camacho, G. I. G., Moncayo, L. N. A., & Jácome, M. G. M. (2019) · Ciencia Digital · doi:10.33262/cienciadigital.v3i3.636 · Cited by 1
Costa, A. F. F., & Marques, A. B. (2019) · Anais do Simpósio Brasileiro de Sistemas de Informação (SBSI) · doi:10.1145/3330204.3330278 · Cited by 1
“Quando a usabilidade é considerada durante o desenvolvimento de sistemas de informação, diversos benefícios podem ser obtidos, como o aumento na produtividade e satisfação dos usuários e a redução de custos com treinamento [2].”
BackgroundPinheiro, V. M. D. S., & Marques, A. B. (2019) · Brazilian Symposium on Human Factors in Computing Systems (IHC) · doi:10.1145/3357155.3360473 · Cited by 1
“Sendo considerada no design de sistemas, a usabilidade pode proporcionar diversos benefícios como melhoria da produtividade e maior satisfação do usuário [2].”
BackgroundIntegrated modular approach to provide optimized VLE for learners’ engagement
Laeeq, K., Memon, Z. A., Abbasi, M. A., Awan, S. A., & Khan, A. A. (2024) · Multimedia Tools and Applications · doi:10.1007/s11042-024-20100-6 · Cited by 1
Pippo, I., Guazzotti, M., Albanese, G. A., Mugnosso, M., Cherif, A., Casadio, M., Berselli, G., & Zenzeri, J. (2024) · Springer proceedings in advanced robotics · doi:10.1007/978-3-031-76424-0_5 · Cited by 1
Brähmer, S. F., Iffland, B., Kreisel, S. H., Drießen, M., Trompetter, E., Schomburg, M., Toepper, M., & Steuwe, C. (2025) · JMIR Serious Games · doi:10.2196/69812 · Cited by 1
“Therefore, we have followed Abran et al [35] who propose to augment ISO 9241 by the concept of learnability and use this as an integrative model of usability (Table 1).”
Bhutkar, G., Ray, G. G., Katre, D. S., & Deshmukh, S. (2014) · Smart innovation, systems and technologies · doi:10.1007/978-81-322-2232-3_46 · Cited by 1
Usability Survey of Educational Software Used by Children at Schools
Taibah, M. A. (2014) · Journal of Mason Graduate Research · doi:10.13021/g8jmgr.v3i1.530 · Cited by 1
Smartphone Ergonomics: A Proposal for Older People
Sheikh, J. A., Zafar, B., Pervez, A., & Bhutta, Z. I. (2016) · Advances in intelligent systems and computing · doi:10.1007/978-3-319-41983-1_75 · Cited by 1
Cong, J., Chen, C., Liu, C., Meng, Y., & Zheng, Z. (2019) · Lecture notes in computer science · doi:10.1007/978-3-030-23535-2_32 · Cited by 4
An Evaluation Of A Linguistically Motivated Conversational Software Agent Framework
Panesar, K. (2019) · Journal of Computer-Assisted Linguistic Research · doi:10.4995/jclr.2019.11118 · Cited by 1
A Human-Centered Usability Evaluation of University Websites Using SNECAAS Model
Adepoju, S. A., Oyefolahan, I. O., Abdullahi, M. B., Mohammed, A. A., & Ibiyo, M. O. (2019) · Advances in IT personnel and project management · doi:10.4018/978-1-7998-1279-1.ch012 · Cited by 1
Rupere, T., & Jakovljević, M. (2020) · Cited by 1
G-ear: a user-friendly tool for assisted autologous ear reconstruction
Mussi, E., Servi, M., Furferi, R., Governi, L., Facchini, F., & Volpe, Y. (2021) · Annual International Conference of the IEEE Engineering in Medicine and Biology Society (EMBC) · doi:10.1109/embc46164.2021.9629834 · Cited by 1
“According to the ISO 9126 series of standards (the most extensive software quality model developed to date [19]), usability is interpreted as “the extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency and satisfaction in a specified context of use”.”
MethodWeb Site Usability, Technical and Social Perspectives
Anwar, N., & Kwoka, A. (2012) · KTH Publication Database DiVA (KTH Royal Institute of Technology) · Cited by 1
Taleb, M., Seffah, A., & Engleberg, D. (2009) · Human-computer interaction series · doi:10.1007/978-1-84800-907-3_10 · Cited by 1
Self-citationUsability von Online-Shops – Eine empirische Analyse
Winkelmann, A., Boehm, M., & Becker, J. (2010) · Springer eBooks · doi:10.1007/978-3-642-11859-3_13 · Cited by 1
A comparative analysis of web-based GIS applications using usability metrics
Abdulmonim, D. A. (2015) · UTHM Institutional Repository (Universiti Tun Hussein Onn Malaysia) · Cited by 1
Use of Smartphone and GIS Technology for Sustainable Forestry in Eastern Ontario
Kennedy, R. R. (2012) · uO Research (University of Ottawa) · doi:10.20381/ruor-6120 · Cited by 1
“Usability can formally be defined as, “the extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency and satisfaction in a specified context of use” (ISO 9241-11, 1998 in Abran et al. 2003, p324).”
BackgroundWorkflow-based Usability Evaluation of Mobile Phone Messaging Functions
Choi, J., Kong, Y., & Jung, M. (2007) · Journal of the Ergonomics Society of Korea · doi:10.5143/jesk.2007.26.4.065 · Cited by 1
Pirttilahti, T. (2017) · Tampere University Institutional Repository (Tampere University) · Cited by 1
Gamification elements in tracking applications
Rezvan, M. J. (2017) · Tampere University Institutional Repository (Tampere University) · Cited by 1
Conception et évaluation de l'expérience utilisateur en environnement virtuel immersif.
Tcha-Tokey, K. (2018) · doi:10.70675/085f1c8fzb6e4z4e2azb1eez0c342c5dd3fe · Cited by 1
Study of Qualimetry essentials applied to embedded software development
Argotti, Y. (2021) · theses.fr (ABES) · doi:10.70675/5b4ce984z5056z4d55za061zda2883129b4d · Cited by 1
Usability evaluation of cloud-based mapping tools for the display of very large datasets
Stotz, N. M. (2015) · PhDT
Webtool design factors and evaluation within a youth healthcare setting
van Helden, E. L. (2010)
Investigation of the Visual Aspects of Business Intelligence
Cunningham, N. (2008) · Arrow - TU Dublin (Technological University Dublin)
Leerbaarheid van SAP interfaces
Heijnen, K. (2011) · DSpace (Open University in the Netherlands)
Modeling CSFs of B2C E-commerce Systems Using the Enterprise Architecture ApproachPreprint
AlGhamdi, R. A. (2014) · arXiv (Cornell University) · doi:10.48550/arxiv.1406.1475
Usability Promotion in a Technical Project with Sparse Resources - a Case Study.
Karppinen, K., & Liinasuo, M. (2008) · Interplay between Usability Evaluation and Software Development
Using the Wii Remote for Mobile Device Application Testing
Freeman, M. B. (2015) · International Journal of Handheld Computing Research · doi:10.4018/ijhcr.2015010103
Användbarhetstest av beräkningsverktyg för användning vid design och konstruktion av motorer
Andersson, P. (2010) · Lund University Publications Student Papers (Lund University)
Measuring User Performance for Different Interfaces Using a Word Processor Prototype
Beelders, T., Blignaut, P. J., McDonald, T., & Dednam, E. (2009) · Lecture notes in computer science · doi:10.1007/978-3-642-02574-7_44
“Their use also increases the productivity of the user since recognition is generally faster for a picture than for text [1], [8].”
BackgroundInfluentialIntegrating quality-in-use in the IS acquisition process: an activity perspective
Nathanael, D., & Vassilakopoulou, P. (2008) · Cognition Technology & Work · doi:10.1007/s10111-008-0113-4
“…quality-in-use partly because it eliminates misunderstandings between different disciplines and partly because as part of the most comprehensive software quality model it is more suitable as a reference for the dialogue between acquiring organizations and software developers (Abran et al. 2003).”
BackgroundMethodAn Exploratory Study of Government Websites Usability in Jordan
Methqal, B., Garaj, V., & Balachandran, W. (2014) · International Journal of E-Services and Mobile Applications · doi:10.4018/ijesma.2014100102
“The International Organization for Standardization (ISO) 9241-11 defines usability as “the extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency and satisfaction in the specified context of use” (Abran et al, 2003, p.326).”
BackgroundUsability evaluation of a virtual lab by adapting structured & unstructured techniques
Yammiyavar, P. G., & Deshpande, Y. D. (2012) · IEEE International Conference on Technology Enhanced Education (ICTEE) · doi:10.1109/ictee.2012.6208665
Evaluation and reflections on the design of the WeAidU system
Borälv, E. (2004) · Uppsala University Publications (Uppsala University)
Abandoning Proprietary Test Tools for Graphical User Interface Verification
Kreeger, M. N., & Lativy, N. (2008) · Testing: Academic and Industrial Conference Practice and Research Techniques (TAIC PART) · doi:10.1109/taic-part.2008.25
“Regardless of the comprised code percentage, the user interface clearly provides the dominant interface, especially so with usability becoming an increasingly pressing concern of users and developers alike [1, 4].”
BackgroundImproving Quality Of Business Networks For Information Systems
El-Bakry, H. M., & Atwan, A. (2009) · doi:10.5281/zenodo.1329503
A HEURISTIC TEST TO UNDERSTAND USER MENTAL MODEL OF A FLIGHT SCHEDULE SEARCH FORM
Santosa, P. I., & Rianto, R. (2012) · DOAJ (DOAJ: Directory of Open Access Journals) · doi:10.21107/kursor.v6i4.1071
“Usability is the extent to which a product can be used to achieve the goals that have been determined to be effective, efficient and satisfying [6].”
BackgroundA comparative study of three ICT network programs using usability testing
Linde, P. (2013) · Interim
A Creative Exploration of the Use of Intelligent Agents in Spatial Narrative Structures
Roth, A. C. (2014) · YorkSpace (York University)
Al-Aidaroos, A. S. A., Mutalib, A. B. A., & Zulkifli, A. N. (2014) · Universiti Utara Malaysia Institutional Repository (Universiti Utara Malaysia)
Metadata
- Authors
- Abran, A., Khelifi, A., Suryn, W., & Seffah, A.
- Affiliations
- École de Technologie Supérieure (CA)
- Concordia University (CA)
- Corresponding author
- Abran, Alain
- Khelifi, Adel
- Suryn, Witold
- Seffah, Ahmed
- Venue
- Software Quality Journal
- Published
- 2003-11
- Volume
- 11
- Issue
- 4
- Pages
- 325-338
- ISSN
- 0963-9314 (ISSN-L)
- 1573-1367
- OpenAlex
- W1537911176
- Cited by
- 451
- References
- 13
- Citations by year
- 2026: 10 · 2025: 12 · 2024: 21 · 2023: 26 · 2022: 20 · 2021: 25 · 2020: 29 · 2019: 43 · 2018: 27 · 2017: 30 · 2016: 27 · 2015: 25 · 2014: 23 · 2013: 18 · 2012: 22
- FWCI
- 7.86
- Type
- journal article
- Language
- en
- Open access
- closed
- Licence
- Locations
- Software Quality Journal (publishedVersion)
- Topics
- Physical Sciences › Computer Science › Human-Computer Interaction › Usability and User Interface Design
- Physical Sciences › Computer Science › Information Systems › Software Engineering Techniques and Practices
- Physical Sciences › Computer Science › Information Systems › Software Engineering Research
- Keywords
- software usability, ISO standards, usability evaluation, usability model, software quality, normative model, usability measurement, software engineering practices
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
