Errors and mistakes: Evaluating the accuracy of social judgment.

Abstract

accuracy issues more directly. Moreover, this research attracts a great deal of attention because of what many take to be its dismal implications for the accuracy of human social reasoning. These implications are illusory, however, because an error is not the same thing as a "mistake. " An error is a judgment of an experimental stimulus that departs from a model of the judgment process. If this model is normative, then the error can be said to represent an incorrect judgment. A mistake, by contrast, is an incorrect judgment of a real-world stimulus and therefore more difficult to determine. Although errors can be highly informative about the process of judgment in general, they are not necessarily relevant to the content or accuracy of particular judgments, because errors in a laboratory may not be mistakes with respect to a broader, more realistic frame of reference and the processes that produce such errors might lead to correct decisions and adaptive outcomes in real life. Several examples are described in this article. Accuracy issues cannot be addressed by research that concentrates on demonstrating error in relation to artificial stimuli, but only by research that uses external, realistic criteria for accuracy. These criteria might include the degree to which judgments agree with each other and yield valid predictions of behavior. The accuracy of human social judgment is a topic of obvious

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