The DOI matches its Crossref record; 7 of the 7 references it cites were found in a registry or an index.
Why managers should care about fairness: The effects of aggregate justice perceptions on organizational outcomes.
Abstract
This work examines the aggregation of justice perceptions to the departmental level and the business-unit level, the impact of these aggregate perceptions on business-unit-level outcomes, and the usefulness of the distinction between procedural and interpersonal justice at different levels of analysis. Latent variables analyses of individual-level and department-level data from 4,539 employees in 783 departments at 97 hotel properties showed that the 2 justice types exercise unique paths of impact on employees' organizational commitment and thus on turnover intentions and discretionary service behavior. Business-unit-level analyses further demonstrate paths of association between aggregate justice perceptions, aggregate commitment levels, and the business-unit-level outcomes of employee turnover rates and customer satisfaction ratings.
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Cites
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Cited by
Aguilera, R. V., Rupp, D. E., Williams, C. A., & Ganapathi, J. (2007) · Academy of Management Review · doi:10.5465/amr.2007.25275678 · Cited by 3,435
Inclusion and diversity in work groups: A review and model for future research
Shore, L. M., Randel, A. E., Chung, B. G., Dean, M. A., Holcombe Ehrhart, K., & Singh, G. (2011) · Journal of Management · doi:10.1177/0149206310385943 · Cited by 2,135
Colquitt, J. A., Scott, B. A., Rodell, J. B., Long, D. M., Zapata, C. P., Conlon, D. E., & Wesson, M. J. (2013) · Journal of Applied Psychology · doi:10.1037/a0031757 · Cited by 1,462
Impact of competitiveness on salespeople's commitment and performance
Lam, L. W. (2012) · Journal of Business Research · doi:10.1016/j.jbusres.2011.10.026 · Cited by 757
Performance, incentives, and needs for autonomy, competence, and relatedness: A meta-analysis
Cerasoli, C. P., Nicklin, J. M., & Nassrelgrgawi, A. S. (2016) · Motivation and Emotion · doi:10.1007/s11031-016-9578-2 · Cited by 202
Metadata
- Authors
- Simons, T., & Roberson, Q.
- Venue
- Journal of Applied Psychology
- Published
- 2003
- Volume
- 88
- Issue
- 3
- Pages
- 432-443
- ISSN
- 0021-9010 (ISSN-L)
- 1939-1854
- OpenAlex
- W2130024399
- Cited by
- 474
- References
- 7
- FWCI
- 21.74
- Type
- journal article
- Language
- en
- Open access
- closed
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Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
