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Leader-member exchange and member performance: A new look at individual-level negative feedback-seeking behavior and team-level empowerment climate.
Abstract
From a basis in social exchange theory, the authors investigated whether, and how, negative feedback-seeking behavior and a team empowerment climate affect the relationship between leader-member exchange (LMX) and member performance. Results showed that subordinates' negative feedback-seeking behavior mediated the relationship between LMX and both objective and subjective in-role performance. In addition, the level of a team's empowerment climate was positively related to subordinates' own sense of empowerment, which in turn negatively moderated the effects of LMX on negative feedback-seeking behavior.
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“Empowering behaviours such as providing discretion and latitude over decision making constitute positive exchange behaviours. Furthermore, empowering ones followers makes a leader vulnerable and demonstrates confidence; key features of trust (Zhang & Zhou, 2014).”
From A meta-analysis of the role of trust in the leadership- performance relationship (2021) · cites this paper as Chen, Lam, & Zhong, (2007)
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Metadata
- Authors
- Chen, Z., Lam, W., & Zhong, J. A.
- Affiliations
- City University of Hong Kong (HK)
- Hong Kong Polytechnic University (HK)
- Zhejiang University (CN)
- Venue
- Journal of Applied Psychology
- Published
- 2007
- Volume
- 92
- Issue
- 1
- Pages
- 202-212
- ISSN
- 0021-9010 (ISSN-L)
- 1939-1854
- OpenAlex
- W2021126575
- Cited by
- 380
- References
- 80
- Citations by year
- 2026: 15 · 2025: 13 · 2024: 26 · 2023: 23 · 2022: 21 · 2021: 24 · 2020: 21 · 2019: 28 · 2018: 27 · 2017: 16 · 2016: 20 · 2015: 30 · 2014: 16 · 2013: 20 · 2012: 21
- FWCI
- 25.35
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Journal of Applied Psychology (publishedVersion)
- PubMed (publishedVersion)
- Research Explorer (The University of Manchester) (publishedVersion)
- PolyU Institutional Research Archive (Hong Kong Polytechnic University) (submittedVersion)
- Funders
- Hong Kong Special Administrative Region (1432/ 05H)
- Topics
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
- Social Sciences › Psychology › Social Psychology › Team Dynamics and Performance
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Employee Performance and Management
- Keywords
- leader-member exchange, subordinate performance, in-role performance, social exchange theory, mediation, moderation
- MeSH terms
- Affect, China, Cooperative Behavior, Employee Performance Appraisal, Feedback, Humans, Interpersonal Relations, Leadership, Power, Psychological, Surveys and Questionnaires, Organizational Culture, Workplace
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