The DOI matches its Crossref record; 3 of the 3 references it cites were found in a registry or an index.
Personal and workgroup incivility: Impact on work and health outcomes.
Open accessAbstract
This article develops a theoretical model of the impact of workplace incivility on employees' occupational and psychological well-being. In Study 1, the authors tested the model on 1,158 employees, finding that satisfaction with work and supervisors, as well as mental health, partially mediated effects of personal incivility on turnover intentions and physical health; this process did not vary by gender. Study 2 cross-validated and extended these results on an independent sample of 271 employees, showing negative effects of workgroup incivility that emerged over and above the impact of personal incivility. In both studies, all results held while controlling for general job stress. Implications for organizational science and practice are discussed.
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Citations
Cites
“Stress: appraisal and coping,”
Folkman, S. (2013) · Encyclopedia of Behavioral Medicine · doi:10.1007/978-1-4419-1005-9_215 · Cited by 27,833
Estimating within-group interrater reliability with and without response bias
James, L. R., Demaree, R. G., & Wolf, G. (1984) · Journal of Applied Psychology · doi:10.1037/0021-9010.69.1.85 · Cited by 4,774
Deleterious Effects of Criminal Victimization on Women's Health and Medical Utilization
Koss, M. P. (1991) · Archives of Internal Medicine · doi:10.1001/archinte.1991.00400020092019 · Cited by 315
Cited by
Hershcovis, M. S. (2011) · Journal of Organizational Behavior · doi:10.1002/job.689 · Cited by 893
SPENCE LASCHINGER, H. K., LEITER, M., DAY, A., & GILIN, D. (2009) · Journal of Nursing Management · doi:10.1111/j.1365-2834.2009.00999.x · Cited by 730
Selective Incivility as Modern Discrimination in Organizations: Evidence and Impact
Cortina, L. M., Kabat-Farr, D., Leskinen, E. A., Huerta, M., & Magley, V. J. (2013) · Journal of Management · doi:10.1177/0149206311418835 · Cited by 573
Self-citationThe impact of civility interventions on employee social behavior, distress, and attitudes.
Leiter, M. P., Laschinger, H. K. S., Day, A., & Oore, D. G. (2011) · Journal of Applied Psychology · doi:10.1037/a0024442 · Cited by 537
How rude! Emotional labor as a mediator between customer incivility and employee outcomes.
Sliter, M., Jex, S., Wolford, K., & McInnerney, J. (2010) · Journal of Occupational Health Psychology · doi:10.1037/a0020723 · Cited by 503
Metadata
- Authors
- Lim, S., Cortina, L. M., & Magley, V. J.
- Venue
- Journal of Applied Psychology
- Published
- 2008-01
- Volume
- 93
- Issue
- 1
- Pages
- 95-107
- ISSN
- 0021-9010 (ISSN-L)
- 1939-1854
- OpenAlex
- W2104752171
- Cited by
- 904
- References
- 3
- FWCI
- 82.47
- Type
- journal article
- Language
- en
- Open access
- green
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- Lim, S., Cortina, L. M., & Magley, V. J. (2008). Personal and workgroup incivility: Impact on work and health outcomes. Journal of Applied Psychology. https://doi.org/10.1037/0021-9010.93.1.95
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Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
