Do lean manufacturing practices have negative impact on job satisfaction?

Minh, Khaw Sui; Zailani, Suhaiza; Iranmanesh, Mohammad; Heidari, Shima

doi:10.1108/ijlss-11-2016-0072

Cited by 77Quality and Supply ManagementJob Satisfaction and Organizational BehaviorManagement Systems and Quality Improvement

Do lean manufacturing practices have negative impact on job satisfaction?

Minh, Khaw Sui, Zailani, Suhaiza, Iranmanesh, Mohammad, Heidari, Shima·2019·International Journal of Lean Six Sigma

DOI 10.1108/ijlss-11-2016-0072

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Abstract

Purpose: Due to the increasing trend of global competitiveness, lean manufacturing has received much attention in the international literature. Although previous studies have indicated the positive effects of lean manufacturing on the performance of the manufacturing firms, the impact of lean practices on two aspects of “job”, namely, characteristics and satisfaction, as of yet remains unclear. As a result, this study aims to evaluate job characteristics to understand the effects of lean manufacturing on job satisfaction. Design/methodology/approach: Data from a survey of 206 employees in lean manufacturing companies were gathered and analysed using the partial least squares technique. Findings: The results indicate that customer relationship, human resources and product design practices had positive indirect effects on job satisfaction through job characteristics, whereas, process and equipment practices had a negative indirect effect. Practical implications: The findings of the study will be useful for the companies that implement lean manufacturing practices. Companies could either adjust their lean initiatives or make a trade-off amongst job characteristics. Originality/value: This study contributes to the advancement of knowledge on the effects of lean manufacturing practices on job satisfaction through job characteristics.

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LM practices such as process and equipment had a negative effect on job satisfaction.
“LM practices such as HRM, product design and customer relationship had a positive relationship with job satisfaction, while practices such as process and equipment had a negative effect on job satisfaction”
From A systematic literature review of lean manufacturing implementation in manufacturing-based sectors of the developing and developed countries (2022) · cites this paper as Minh et al. (2019)
LM practices such as HRM had a positive relationship with job satisfaction.
“LM practices such as HRM, product design and customer relationship had a positive relationship with job satisfaction, while practices such as process and equipment had a negative effect on job satisfaction”
From A systematic literature review of lean manufacturing implementation in manufacturing-based sectors of the developing and developed countries (2022) · cites this paper as Minh et al. (2019)
LM practices such as product design had a positive relationship with job satisfaction.
“LM practices such as HRM, product design and customer relationship had a positive relationship with job satisfaction, while practices such as process and equipment had a negative effect on job satisfaction”
From A systematic literature review of lean manufacturing implementation in manufacturing-based sectors of the developing and developed countries (2022) · cites this paper as Minh et al. (2019)
LM practices such as customer relationship had a positive relationship with job satisfaction.
“LM practices such as HRM, product design and customer relationship had a positive relationship with job satisfaction, while practices such as process and equipment had a negative effect on job satisfaction”
From A systematic literature review of lean manufacturing implementation in manufacturing-based sectors of the developing and developed countries (2022) · cites this paper as Minh et al. (2019)

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Authors: Minh, K. S., Zailani, S., Iranmanesh, M., & Heidari, S.
Affiliations: University of Malaya (MY)
Universiti Sains Malaysia (MY)
ORCID: Zailani, Suhaiza
Iranmanesh, Mohammad
Venue: International Journal of Lean Six Sigma
Publisher: Emerald
Published: 2019-03-04
Volume: 10
Issue: 1
Pages: 257-274
ISSN: 2040-4166 (ISSN-L)
DOI: 10.1108/ijlss-11-2016-0072
OpenAlex: W2808723008
Cited by: 77
References: 93
Citations by year: 2026: 1 · 2025: 8 · 2024: 6 · 2023: 7 · 2022: 12 · 2021: 14 · 2020: 26 · 2019: 3
FWCI: 16.24
Type: journal article
Language: en
Open access: closed
Licence: www.emerald.com/insight/site-policies (tdm)
Locations: International Journal of Lean Six Sigma (publishedVersion)
The University of Malaya Research Repository (University of Malaya) (submittedVersion)
Topics: Social Sciences › Business, Management and Accounting › Management Information Systems › Quality and Supply Management
Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
Social Sciences › Business, Management and Accounting › Strategy and Management › Management Systems and Quality Improvement
Keywords: lean manufacturing, job satisfaction, job characteristics, human resource management practices

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Do lean manufacturing practices have negative impact on job satisfaction?

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