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Cited by 135Job Satisfaction and Organizational BehaviorStress and Burnout ResearchWorkplace Health and Well-being

Does self-efficacy matter for burnout and sickness absenteeism? The mediating role of demands and resources at the individual and team levels

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Consiglio, Chiara, Borgogni, Laura, Alessandri, Guido, Schaufeli, Wilmar B.·2013·Work & Stress
DOI 10.1080/02678373.2013.769325
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Abstract

In team-based organizations, team members may share similar experiences, feelings and, consequently, susceptibility to burnout. This study explores the burnout process beyond the individual level of analysis and integrates Social Cognitive Theory (SCT) with the Job Demands-Resources Model (JD-R), emphasizing the role of self-efficacy in shaping the meaning that people ascribe to situations. A multilevel structural equation model was tested in which it was predicted that work self-efficacy beliefs would be associated with burnout both directly and indirectly via job demands and job resources, and at both the individual and the team level. Moreover, it was posited that, at the team level, registered sickness absences are predicted by burnout. A sample of 5406 call centre operators, clustered in 186 teams working in the same large Italian company, filled out a questionnaire, whereas team absence rates were provided by the company's HR department. The findings largely supported the hypothesized model: at both levels, job demands and job resources partially mediated the relationship between self-efficacy and burnout. Moreover, at the team level, burnout predicted subsequent sickness absenteeism. In addition, individual-level burnout was primarily associated with job demands, whereas team-level burnout was primarily associated with a lack of team-level resources.

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  • Burnout in HCPs is associated with cognitive dysfunction, poor physical and mental health outcomes, and the use of more sick days.

    “Extensive research shows that burnout is related to cognitive dysfunction,2 poor physical and mental health outcomes,3–6 and the use of more sick days.7”

    From Being Mindful: A Long-term Investigation of an Interdisciplinary Course in Mindfulness (2019) · cites this paper as [7]

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Authors
Consiglio, C., Borgogni, L., Alessandri, G., & Schaufeli, W. B.
Affiliations
  • Sapienza University of Rome (IT)
  • Utrecht University (NL)
Corresponding author
Consiglio, Chiara
ORCID
Venue
Work & Stress
Publisher
Informa UK Limited
Published
2013-01
Volume
27
Issue
1
Pages
22-42
ISSN
  • 0267-8373 (ISSN-L)
  • 1464-5335
DOI
10.1080/02678373.2013.769325
OpenAlex
W2000256520
Cited by
135
References
50
Citations by year
2026: 3 · 2025: 8 · 2024: 14 · 2023: 6 · 2022: 10 · 2021: 13 · 2020: 15 · 2019: 13 · 2018: 10 · 2017: 8 · 2016: 4 · 2015: 14 · 2014: 13 · 2013: 4
FWCI
24.01
Type
journal article
Language
en
Open access
Licence
other-oa
Locations
  • Work & Stress (publishedVersion)
  • Utrecht University Repository (Utrecht University) (submittedVersion, other-oa)
  • IRIS Research product catalog (Sapienza University of Rome) (submittedVersion)
  • Lirias (submittedVersion, other-oa)
Topics
  • Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
  • Social Sciences › Psychology › Social Psychology › Stress and Burnout Research
  • Health Sciences › Health Professions › General Health Professions › Workplace Health and Well-being
Keywords
self-efficacy, burnout, sick leave, job demands, job resources, team-based organizations, social cognitive theory, job demands-resources model, mediation, multilevel analysis

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