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Cited by 253

The DOI matches its Crossref record; 38 of the 38 references it cites were found in a registry or an index.

Testing the Interactivity Model: Communication Processes, Partner Assessments, and the Quality of Collaborative Work

Burgoon, Judee K., Bonito, Joseph A., Bengtsson, Bjorn, Ramirez, Artemio, Dunbar, Norah E., Miczo, Nathan·1999·Journal of Management Information Systems
DOI 10.1080/07421222.1999.11518255
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Abstract

:A major consideration in designing and adopting new communication technologies is their impact on communication processes and outcomes. One way to understand this impact is according to the principle of interpersonal interactivity.Findings from two investigations are reported here that address how properties of task-related communication conducted with differing interfaces relate to perceptions of interaction partners and the outcomes of their collaborative work. Study 1 manipulated the interface affordances of mediation, contingency, and modality richness. Study 2 examined the affordance of mediation. Results show that interfaces that promote higher mutuality and involvement lead to more favorable perceptions of partners’ credibility and attraction, and those perceptions are systematically related to higher-quality decisions and more influence. Discussion focuses on the relation between user perceptions, design features, and task outcomes in human-computer interaction and computer-mediated communication.

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Crossref · 10.1080/07421222.1999.11518255

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Metadata

Authors
Burgoon, J. K., Bonito, J. A., Bengtsson, B., Ramirez, A., Dunbar, N. E., & Miczo, N.
Venue
Journal of Management Information Systems
Publisher
Informa UK Limited
Published
1999-12
Volume
16
Issue
3
Pages
33-56
ISSN
  • 0742-1222 (ISSN-L)
  • 1557-928X
DOI
10.1080/07421222.1999.11518255
OpenAlex
W1517427952
Cited by
253
References
38
FWCI
4.94
Type
journal article
Language
en
Open access
closed

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Data sources

Bibliographic data: Semantic Scholar, OpenAlex, Crossref.

Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.