Cited by 191Disaster Management and ResilienceSupply Chain Resilience and Risk ManagementPublic Relations and Crisis Communication

Resilience against crises: COVID-19 and lessons from natural disasters

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Sakurai, Mihoko, Chughtai, Hameed·2020·European Journal of Information Systems

Abstract

Pandemics and natural disasters – what do they have in common? Both disrupt social and organisational practices. Both call for resilience in society. Information systems can foster and enhance the resilience of people, communities and organisations by strengthening their ability to adapt to uncertainty, enabling a transition towards an appropriate restoration of order in society. COVID-19 has caused significant disturbances at all societal levels. The impacts range from national lockdowns to social distancing and self-isolation. Everyday practices and business processes are severed or have been halted. Resilience is needed. But how can we foster resilience in the face of a pandemic? What lessons can we learn from other crises like natural disasters? The purpose of this brief communication is to identify important insights from a study of the Great East Japan Earthquake of 2011 and illustrate how they are relevant to the current crisis. We identify the role of information systems in fostering resilience against crisis, and suggest some recommendations regarding transformation for resilience more generally.

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  1. PARLIAMENT, U (2020) House of Commons takes historic first step towards virtual proceedings. UK House of Commons, London, See https://www.parliament.uk/business/news/2020/april1/hybrid-house-of-commons/.

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Authors
Sakurai, M., & Chughtai, H.
Affiliations
  • International University of Japan (JP)
  • University of Southampton (GB)
Corresponding author
Chughtai, Hameed
Venue
European Journal of Information Systems
Published
2020-09-02
Volume
29
Issue
5
Pages
585-594
ISSN
  • 0960-085X (ISSN-L)
  • 1476-9344
OpenAlex
W3085545508
Cited by
191
References
72
Citations by year
2026: 23 · 2025: 29 · 2024: 26 · 2023: 41 · 2022: 36 · 2021: 33 · 2020: 3
FWCI
37.80
Type
journal article
Language
en
Open access
Locations
  • European Journal of Information Systems (publishedVersion)
  • ePrints Soton (University of Southampton) (submittedVersion)
  • RePEc: Research Papers in Economics (submittedVersion)
  • Lancaster EPrints (Lancaster University) (submittedVersion)
Funders
Japan Society for the Promotion of Science (JP19K20635)
Topics
  • Social Sciences › Sociology and Political Science › Disaster Management and Resilience
  • Social Sciences › Business, Management and Accounting › Strategy and Management › Supply Chain Resilience and Risk Management
  • Social Sciences › Communication › Public Relations and Crisis Communication
Keywords
resilience, COVID-19 pandemic, natural disasters, Great East Japan Earthquake, information systems, crisis management, organizational resilience, social resilience, adaptation to uncertainty, disaster lessons

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