The DOI matches its Crossref record; 6 of the 6 references it cites were found in a registry or an index.
Digital platforms and ecosystems: remarks on the dominant organizational forms of the digital age
Open accessAbstract
What are the principal consequences on organization and management of the ongoing Digital Revolution? This essay examines how value can be created and captured in fundamentally new ways thanks to digital innovation. I propose that digital platform firms and their ecosystems are the emblematic organizational form of the digital age. I present the main implications of the rise of digital platforms and ecosystems on competition and innovation. The paradox of digital platforms in their current organizational form is that while distributed patterns of value creation characterize the circumstances that allowed them to emerge, the business models they have adopted have led to a centralized modality of value capture. This has given rise to salient instances of digital platform firms’ abuse of economic power over their ecosystem members and to widespread concerns on digital platforms firms’ abuse of power on other dimensions, including privacy and labour relations. In my conclusion, I highlight the importance of future research on ecosystems’ governance and call for a careful examination of a platform firms’ responsibilities in society.
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Citations
Cites
Towards a theory of ecosystems
Jacobides, M. G., Cennamo, C., & Gawer, A. (2018) · Strategic Management Journal · doi:10.1002/smj.2904 · Cited by 3,724
Self-citationBig other: Surveillance Capitalism and the Prospects of an Information Civilization
Zuboff, S. (2015) · Journal of Information Technology · doi:10.1057/jit.2015.5 · Cited by 3,205 · cited 1×
“These concerns resonate with those expressed by the influential critics Lanier (2010, 2018) and Zuboff (2015, 2019).”
BackgroundIndustry Platforms and Ecosystem Innovation
Gawer, A., & Cusumano, M. A. (2014) · Journal of Product Innovation Management · doi:10.1111/jpim.12105 · Cited by 2,394
Self-citationBridging differing perspectives on technological platforms: Toward an integrative framework
Gawer, A. (2014) · Research Policy · doi:10.1016/j.respol.2014.03.006 · Cited by 1,869 · cited 1×
“…of platforms, ecosystems, and digital innovation, these themes were not mainstream in management research (see, for example, Cusumano et al., 2019, 2021; Gawer, 2009, 2014; Gawer & Cusumano, 2002, 2014; Gawer & Srnicek, 2021; Jacobides et al., 2018; McIntyre et al., 2020; Shipilov & Gawer, 2020).”
BackgroundIntroduction—Platforms and Infrastructures in the Digital Age
Constantinides, P., Henfridsson, O., & Parker, G. G. (2018) · Information Systems Research · doi:10.1287/isre.2018.0794 · Cited by 943 · cited 1×
“…studies, economics, organisation studies, and information systems which have successfully collaborated across academic communities and silos (Autio et al., 2018; Constantinides et al., 2018; Lyytninen et al., 2020; Nambisan et al., 2020; Parker et al., 2016, 2017; Yoo et al., 2012, 2010).”
BackgroundDigital platforms’ boundaries: The interplay of firm scope, platform sides, and digital interfaces
Gawer, A. (2021) · Long Range Planning · doi:10.1016/j.lrp.2020.102045 · Cited by 626 · cited 4×
“This has profound implications on the main locus of value creation and capture and shifts it away from the traditional firm and its supply chain to the locus of the digital platform (Gawer, 2020).”
BackgroundInfluentialSelf-citation
Cited by
Corporate digital responsibility in service firms and their ecosystems
Wirtz, J., Kunz, W. H., Hartley, N., & Tarbit, J. (2023) · Journal of Service Research · doi:10.1177/10946705221130467 · Cited by 291
Jacobides, M. G., Cennamo, C., & Gawer, A. (2024) · Research Policy · doi:10.1016/j.respol.2023.104906 · Cited by 220
Self-citationBühler, M. M., Nübel, K., Jelinek, T., Riechert, D., Bauer, T., Schmid, T., & Schneider, M. (2023) · Buildings · doi:10.3390/buildings13020442 · Cited by 42
Humanoid robotics and agentic AI: reframing management theories and future research directions
Korzynski, P., Edwards, A., Gupta, M. C., Mazurek, G., & Wirtz, J. (2025) · European Management Journal · doi:10.1016/j.emj.2025.06.002 · Cited by 33
Howcroft, D., Lucio, M. M., & Taylor, P. (2026) · New Technology, Work and Employment · doi:10.1111/ntwe.70049 · Cited by 1
Metadata
- Authors
- Gawer, A.
- Venue
- Innovation
- Publisher
- Informa UK Limited
- Published
- 2021-09-17
- Volume
- 24
- Issue
- 1
- Pages
- 110-124
- ISSN
- 1447-9338 (ISSN-L)
- 2204-0226
- OpenAlex
- W3194306520
- Cited by
- 424
- References
- 6
- FWCI
- 44.87
- Type
- journal article
- Language
- en
- Open access
- hybrid
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