Cited by 45Policing Practices and PerceptionsPublic Policy and Administration ResearchSocial Capital and Networks

The effects of police performance on agency trustworthiness and citizen participation

Porumbescu, Gregory A., Neshkova, Milena I., Huntoon, Meghan·2019·Public Management Review

Abstract

We examine the effect of performance information on citizens’ willingness to engage with government. We hypothesize that when performance information is positive, citizens perceive government as trustworthy, which increases proclivity for participation. To validate this framework, we conduct an experiment that tests the effect of police performance on citizens’ perceptions of police trustworthiness and intentions to participate in a neighbourhood watch programme. We find that information about police performance strongly affects perceptions of police trustworthiness. Yet, citizen decisions to participate in the community watch programme are more complex and can be triggered by either positive or negative police performance.

Integrity signals

Registry

Crossref · 10.1080/14719037.2018.1473473

Cites

77 of 77 references verified0 citation errors · 0 not checkable

Statistics

Recomputing p-values needs the paper’s full text.

Claims the paper makes

This paper’s full text isn’t openly available, so its claims and self-check weren’t run. The registry and citation checks still apply.

Claims other papers make about this one

Each is checked against this paper’s own text: does it say what the citing paper says it does?

  • Public views of criminal justice actors reciprocally shape and are shaped by institutional behavior.

    “This approach builds on research showing that public views of criminal justice actors reciprocally shape and are shaped by institutional behavior (20–24).”

    From Does civilian oversight impact police legitimacy? (2025) · cites this paper as [21]

Cites

Flagged first, then by citations

10 of the 87 references couldn’t be matched to a known paper.

Cited by

Sorted by citations

Authors
Porumbescu, G. A., Neshkova, M. I., & Huntoon, M.
Affiliations
  • Rutgers, The State University of New Jersey (US)
  • Florida International University (US)
  • Northern Illinois University (US)
Corresponding author
Porumbescu, Gregory A.
Venue
Public Management Review
Published
2018-05-23
Volume
21
Issue
2
Pages
212-237
ISSN
  • 1461-667X (ISSN-L)
  • 1471-9037
  • 1471-9045
OpenAlex
W2803770012
Cited by
45
References
87
Citations by year
2026: 6 · 2025: 6 · 2024: 7 · 2023: 8 · 2022: 7 · 2021: 3 · 2020: 4 · 2019: 3 · 2018: 1
FWCI
11.97
Type
journal article
Language
en
Open access
closed
Locations
  • Public Management Review (publishedVersion)
  • RePEc: Research Papers in Economics (submittedVersion)
Funders
National Research Foundation of Korea (NRF-2017S1A3A2065838)
Topics
  • Social Sciences › Political Science and International Relations › Policing Practices and Perceptions
  • Social Sciences › Public Administration › Public Policy and Administration Research
  • Social Sciences › Sociology and Political Science › Social Capital and Networks
Keywords
police performance, citizen participation, performance information, neighborhood watch, community policing, public trust in government

About these checks

Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Statistics and arithmetic are recomputed, not judged.

Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.

What counts as a claim ›How we measure confidence ›How we check this ›

Are you an author, or do you see a problem with this page? Request a review