Resilience and burnout in child protection social work: Individual and organisational themes from a systematic literature review
Open accessAbstract
Child protection social work is acknowledged as a very stressful occupation, with high turnover and poor retention of staff being a major concern. This paper highlights themes that emerged from findings of sixty-five articles that were included as part of a systematic literature review. The review focused on the evaluation of research findings, which considered individual and organisational factors associated with resilience or burnout in child protection social work staff. The results identified a range of individual and organisational themes for staff in child protection social work. Nine themes were identified in total. These are categorised under ‘Individual’ and ‘Organisational’ themes. Themes categorised as individual included personal history of maltreatment, training and preparation for child welfare, coping, secondary traumatic stress, compassion fatigue and compassion satisfaction. Those classified as organisational included workload, social support and supervision, organisational culture and climate, organisational and professional commitment, and job satisfaction or dissatisfaction. The range of factors is discussed with recommendations and areas for future research are highlighted.
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Social work professionals experience high levels of stress and burnout.
“Social work professionals experience high levels of stress and burnout.”
From Examining Potential Psychological Protective and Risk Factors for Stress and Burnout in Social Workers. (2025) · cites this paper as McFadden et al., 2015
The Abstract says child protection social work can involve high levels of stress and burnout, and the section “Burnout and Resilience in Child Protection work” describes these workers as particularly vulnerable. The claim extends that finding to social work professionals generally and states it without the source’s qualification. No page numbers are available in our copy. (LLM, conf=0.85)
Experimental — accuracy not yet measuredResearch into the origins of stress in social work confirms that they are largely organisational in nature.
“First, research into the origins of stress in social work confirms that they are, largely, organisational in nature (McFadden et al., 2015).”
From Critical Mindfulness in Social Work: Exploring the Potential of Reflexive Self-Care in the Journey from Student to Social Worker (2022) · cites this paper as McFadden et al., 2015
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Systematic Reviews and Librarians: A Primer for Managers
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Systematic Reviews: A Social Work Perspective
Crisp, B. R. (2015) · Australian Social Work · doi:10.1080/0312407x.2015.1024266 · Cited by 44 · see citing works
Building Resilient Human Service Organizations
van Breda, A. D. P. (2015) · Human Services Organizations Management Leadership & Governance · doi:10.1080/23303131.2015.1093571 · Cited by 40 · see citing works
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Prevalence and predictors of secondary trauma in the legal profession: a systematic review
Iversen, S., & Robertson, N. (2021) · Psychiatry Psychology and Law · doi:10.1080/13218719.2020.1855270 · Cited by 39 · see citing works
McFadden, P., Neill, R. D., Mallett, J., Manthorpe, J., Gillen, P. A., Moriarty, J., Currie, D., Schroder, H. S., Ravalier, J. M., Nicholl, P., et al. (2021) · The British Journal of Social Work · doi:10.1093/bjsw/bcab198 · Cited by 39 · see citing works
Engaging with social work: a critical introduction
Morley, C. (2016) · Social Work Education · doi:10.1080/02615479.2016.1183747 · Cited by 39 · see citing works
Cronley, C. C., & Kim, Y. K. (2017) · Leadership & Organization Development Journal · doi:10.1108/lodj-10-2015-0227 · Cited by 38 · see citing works
Baldschun, A., Hämäläinen, J. E. A., Töttö, P., Rantonen, O., & Salo, P. (2017) · European Journal of Social Work · doi:10.1080/13691457.2017.1357025 · Cited by 38 · see citing works
A Systematic Review of Measures of Child Neglect
Haworth, S., Schaub, J., Kidney, E., & Montgomery, P. (2022) · Research on Social Work Practice · doi:10.1177/10497315221138066 · Cited by 40 · see citing works
Burnout Among Social Workers in Social Services: A Systematic Review and Meta-Analysis of Prevalence
Bertomeu, V. M. G., Caravaca-Sánchez, F., Hartmann, N. D. A., & Ricoy-Cano, A. J. (2024) · Journal of Social Service Research · doi:10.1080/01488376.2024.2371847 · Cited by 37 · see citing works
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Schrag, R. V., Wood, L., Wachter, K., & Kulkarni, S. J. (2021) · Violence Against Women · doi:10.1177/1077801220988351 · Cited by 37 · see citing works
Nilsen, K. H., Lauritzen, C., Vis, S. A., & Iversen, A. (2023) · Human Resources for Health · doi:10.1186/s12960-023-00829-1 · Cited by 36 · see citing works
Compassion Fatigue and Mindfulness: Comparing Mental Health Professionals and MSW Student Interns
Brown, J. L. C., Ong, J., Mathers, J. M., & Decker, J. T. (2017) · Journal of Evidence-Informed Social Work · doi:10.1080/23761407.2017.1302859 · Cited by 36 · see citing works
Radical Self-Care for Social Workers in the Global Climate Crisis
Powers, M. C. F., & Engstrom, S. (2019) · Social Work · doi:10.1093/sw/swz043 · Cited by 35 · see citing works
Hitchcock, C., Hughes, M., McPherson, L., & Whitaker, L. (2020) · The British Journal of Social Work · doi:10.1093/bjsw/bcaa054 · Cited by 35 · see citing works
Pascoe, K. M. (2021) · The British Journal of Social Work · doi:10.1093/bjsw/bcab242 · Cited by 42 · see citing works
Burns, K., Christie, A., & O’Sullivan, S. (2019) · The British Journal of Social Work · doi:10.1093/bjsw/bcz083 · Cited by 34 · see citing works
Work Engagement Among Child-Care Providers: An Application of the Job Demands–Resources Model
Lee, A., Kim, H. J., Faulkner, M., Gerstenblatt, P., & Travis, D. J. (2018) · Child & Youth Care Forum · doi:10.1007/s10566-018-9473-y · Cited by 33 · see citing works
Kreitzer, L., Brintnell, S. E., & Austin, W. (2019) · The British Journal of Social Work · doi:10.1093/bjsw/bcz147 · Cited by 33 · see citing works
Prevalence and Predictors of Social Work Student Food Insecurity
Miles, R., McBeath, B., Brockett, S., & Sorenson, P. (2017) · Journal of Social Work Education · doi:10.1080/10437797.2017.1299062 · Cited by 32 · see citing works
Child Welfare Reform: A Scoping Review
McTavish, J. R., McKee, C., Tanaka, M., & MacMillan, H. L. (2022) · International Journal of Environmental Research and Public Health · doi:10.3390/ijerph192114071 · Cited by 49 · see citing works
Fantus, S., Cole, R., & Hawkins, L. (2022) · Social Work in Health Care · doi:10.1080/00981389.2022.2128156 · Cited by 31 · see citing works
Impact of Organizational Culture on Employee Satisfaction: A Case of Hilton Hotel, United Kingdom
Reidhead, C. (2020) · Journal of Economics and Business · doi:10.31014/aior.1992.03.01.209 · Cited by 31 · see citing works
Job satisfaction and turnover intent among hospital social workers in the United States
Pugh, G. L. (2016) · Social Work in Health Care · doi:10.1080/00981389.2016.1186133 · Cited by 31 · see citing works
Understanding how social worker compassion fatigue and years of experience shape custodial decisions
Denne, E., Stevenson, M., & Petty, T. (2019) · Child Abuse & Neglect · doi:10.1016/j.chiabu.2019.104036 · Cited by 30 · see citing works
Poverty is the problem – not parents: so tell me, child protection worker, how can you help?
Bennett, K., Booth, A., Gair, S., Kibet, R., & Thorpe, R. (2020) · Children Australia · doi:10.1017/cha.2020.39 · Cited by 28 · see citing works
Drüge, M., Schladitz, S., Wirtz, M. A., & Schleider, K. (2021) · International Journal of Environmental Research and Public Health · doi:10.3390/ijerph18157921 · Cited by 28 · see citing works
Jiang, S., Jiang, C., & Cheng, Y. (2022) · Human Services Organizations Management Leadership & Governance · doi:10.1080/23303131.2022.2121347 · Cited by 28 · see citing works
Chung, Y.-A., & Choo, H. (2019) · Children and youth services review · doi:10.1016/j.childyouth.2019.03.018 · Cited by 22 · see citing works
Expanding our understanding of the role of peer support in child welfare workforce retention
Sedivy, J. A., Rienks, S. L., Leake, R., & He, A. S. (2019) · Journal of Public Child Welfare · doi:10.1080/15548732.2019.1658020 · Cited by 27 · see citing works
Reduced working hours and work-life balance
Barck-Holst, P., Nilsonne, Å., Åkerstedt, T., & Hellgren, C. (2020) · Nordic Social Work Research · doi:10.1080/2156857x.2020.1839784 · Cited by 27 · see citing works
Retention of child welfare caseworkers: The role of case severity and workplace resources
Kothari, B. H., Chandler, K. D., Waugh, A., McElvaine, K. K., Jaramillo, J., & Lipscomb, S. T. (2021) · Children and Youth Services Review · doi:10.1016/j.childyouth.2021.106039 · Cited by 27 · see citing works
Effective assessment: a key knowledge and skill for a sustainable profession
Fengler, J., & Taylor, B. J. (2018) · Social Work Education · doi:10.1080/02615479.2018.1538333 · Cited by 26 · see citing works
RISK-LADEN WORKING LIVES OF CHILD PROTECTION SOCIAL WORKERS IN SOUTH AFRICA
Truter, E., & Fouché, A. (2019) · Social Work/Maatskaplike Werk · doi:10.15270/55-4-763 · Cited by 26 · see citing works
“Do I Read it? No”. Knowledge Utilisation in Child Welfare Decisions
McCafferty, P. (2020) · Child Care in Practice · doi:10.1080/13575279.2020.1765149 · Cited by 26 · see citing works
King, E. (2021) · Children and Youth Services Review · doi:10.1016/j.childyouth.2020.105763 · Cited by 23 · see citing works
Extent and predictors of work-related distress in community correction officers: a systematic review
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Professional Curiosity in Child Protection: Thinking the Unthinkable in a Neo-Liberal World
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Ceschi, A., Fraccaroli, F., Costantini, A., & Sartori, R. (2017) · Journal of Workplace Behavioral Health · doi:10.1080/15555240.2017.1398659 · Cited by 26 · see citing works
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Experiencing Resilience through the Eyes of Early Career Social Workers
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Exploratory study on the role of trauma-informed self-care on child welfare workers' mental health
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Mothering after child removal: Living under the rule of Greek gods
Honey, A., Mayes, R., & Miceli, M. (2018) · Child & Family Social Work · doi:10.1111/cfs.12432 · Cited by 22 · see citing works
Sosyal Hizmet Uzmanları İçin Psikolojik Dayanıklılığın Önemi
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Occupational risk factors in child protection social work: A scoping review
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Australian lawyers’ experience of exposure to traumatic material: a qualitative study
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Worsley, A., McLaughlin, K., & Leigh, J. (2017) · The British Journal of Social Work · doi:10.1093/bjsw/bcx005 · Cited by 22 · see citing works
- Authors
- McFadden, P., Campbell, A., & Taylor, B.
- Affiliations
- University of Ulster (GB)
- Queen's University Belfast (GB)
- Corresponding author
- McFadden, Paula
- Venue
- British Journal of Social Work
- Publisher
- Oxford University Press (OUP)
- Published
- 2014-02-26
- Volume
- 45
- Issue
- 5
- Pages
- 1546-1563
- ISSN
- 0045-3102 (ISSN-L)
- 1468-263X
- OpenAlex
- W2138865191
- Cited by
- 499
- References
- 66
- Citations by year
- 2026: 44 · 2025: 69 · 2024: 67 · 2023: 53 · 2022: 39 · 2021: 35 · 2020: 45 · 2019: 60 · 2018: 44 · 2017: 24 · 2016: 11 · 2015: 8
- FWCI
- 14.47
- Type
- journal article
- Language
- en
- Open access
- bronze
- doi.org
- Locations
- The British Journal of Social Work (publishedVersion)
- Research Portal (Queen's University Belfast) (submittedVersion)
- Topics
- Social Sciences › Public Administration › Social Work Education and Practice
- Social Sciences › Psychology › Social Psychology › Stress and Burnout Research
- Social Sciences › Safety Research › Child Welfare and Adoption
- Keywords
- child protection social work, resilience, burnout, occupational stress, employee turnover, employee retention, secondary traumatic stress, compassion fatigue, compassion satisfaction, coping, workload, social support, supervision, organizational culture, job satisfaction, professional commitment
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