Cited by 61Stress and Burnout ResearchSocial Work Education and PracticeOccupational Health and Burnout

Exploring stress, coping, and health outcomes among social workers

Beer, Oliver W. J., Phillips, Rebecca, Quinn, Camille R.·2021·European Journal of Social Work

Abstract

The continued prevalence and severity of stress among social workers, despite previous efforts to address the phenomenon, implies that current prevention and intervention strategies are ineffective. This may be partly due to a needed shift in research from the quantification of stress, to understanding the role that individual cognitive, and emotional mechanisms play in work-related stress and coping behaviours. The specific objectives of this qualitative study were: (1) to understand social workers’ perceptions of work-related stressors, and (2) to explore social workers’ emotional and behavioural coping responses to work-related stress. Based on semi-structured interviews (n = 7), three key themes emerged: (1) challenges of the work environment, (2) impact of work-related stress, and (3) responses to work-related stress. Cognitive appraisals played a role not only how practitioners experience stress, but also the behavioural responses that follow. Furthermore, participants’ perceptions of social norms regarding emotional control and coping appeared to have multiple paths of influence. While there were individual differences in the specific environments, commonalities were also found regarding both experiencing stress and resultant coping efforts. Findings indicate the need for tailored interventions that specifically target social workers’ appraisals and behavioural mechanisms, in addition to the environmental factors that trigger these responses.

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Crossref · 10.1080/13691457.2020.1751591

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  • Current prevention and intervention strategies for social worker stress and burnout are ineffective.

    “The literature reflects that the fact the prevalence and severity of negative effects among social workers persists suggests that current ‘prevention and intervention strategies are ineffective’ (Beer et al., 2021, p317).”

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Authors
Beer, O. W. J., Phillips, R., & Quinn, C. R.
Affiliations
The Ohio State University (US)
Corresponding author
Beer, Oliver W. J.
Venue
European Journal of Social Work
Published
2020-04-23
Volume
24
Issue
2
Pages
317-330
ISSN
  • 1369-1457 (ISSN-L)
  • 1468-2664
OpenAlex
W3017488027
Cited by
61
References
35
Citations by year
2026: 6 · 2025: 25 · 2024: 10 · 2023: 8 · 2022: 7 · 2021: 3 · 2020: 2
FWCI
5.47
Type
journal article
Language
en
Open access
closed
Locations
European Journal of Social Work (publishedVersion)
Topics
  • Social Sciences › Psychology › Social Psychology › Stress and Burnout Research
  • Social Sciences › Public Administration › Social Work Education and Practice
  • Health Sciences › Health Professions › Occupational Therapy › Occupational Health and Burnout
Keywords
occupational stress, social workers, coping behaviour, cognitive appraisal, emotional control, social norms, work environment, stress interventions, health outcomes

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