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Administrative Burden: Learning, Psychological, and Compliance Costs in Citizen-State Interactions

Moynihan, D., Herd, P., Harvey, H.·2015·Journal of Public Administration Research and Theory

Abstract

This article offers two theoretical contributions. First, we develop the concept of administrative burden as an important variable in understanding how citizens experience the state. Administrative burden is conceptualized as a function of learning, psychological, and compliance costs that citizens experience in their interactions with government. Second, we argue that administrative burden is a venue of politics, that is, the level of administrative burden placed on an individual, as well as the distribution of burden between the state and the individual, will often be a function of deliberate political choice rather than simply a product of historical accident or neglect. The opaque nature of administrative burdens may facilitate their use as forms of “hidden politics,” where significant policy changes occur without broad political consideration. We illustrate this argument via an analysis of the evolution of Medicaid policies in the state of Wisconsin. Across three Governorships, the level of burden evolved in ways consistent with the differing political philosophies of each Governor, with federal actors playing a secondary but important role in shaping burden in this intergovernmental program. We conclude by sketching a research agenda centered on administrative burden.

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Metadata

Authors
Moynihan, D., Herd, P., & Harvey, H.
Venue
Journal of Public Administration Research and Theory
Published
2014-02-27
Volume
25
Issue
1
Pages
43-69
ISSN
  • 1053-1858 (ISSN-L)
  • 1477-9803
OpenAlex
W2332440152
Cited by
1,000
References
9
FWCI
35.62
Type
journal article
Language
en
Open access
closed

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CoChat. (2026). Citation check: Administrative Burden: Learning, Psychological, and Compliance Costs in Citizen-State Interactions. https://app.cochat.ai/papers/10.1093/jopart/muu009
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Moynihan, D., Herd, P., & Harvey, H. (2015). Administrative Burden: Learning, Psychological, and Compliance Costs in Citizen-State Interactions. Journal of Public Administration Research and Theory. https://doi.org/10.1093/jopart/muu009

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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.