The adoption and continued usage intention of RFID: an integrated framework
Abstract
Purpose: The purpose of this study is to examine the factors of radio frequency identification (RFID) adoption and its continuance intention in a mandatory and in a voluntary environment leading to developing an integrated framework. Design/methodology/approach: A qualitative research approach was taken in this study. The authors conducted an extensive field study, interviewing eight organizations. Factors have been analyzed from multiple perspectives and, where possible, related with the existing literature. Findings: The findings show that along with technological, organizational, and environmental factors RFID adoption also depends on the expectations and self‐efficacy. Moreover, the process of continued usage intention involves satisfaction from current use and the degree of self‐efficacy. Practical implications: This study focuses on the state of the RFID adoption, current usage satisfaction, and the continuance intention of the adopters toward RFID use. This study would guide the countries with mandatory RFID policy in organizational applications. Policy makers could compare their experience with the findings of this study, evaluate the past, and find the future direction. Originality/value: This study is the first of its kind to discuss the adoption factors (in a mixed environment; mandatory as well as voluntary) and to examine the continued usage behavior together in a single platform, for the first time.
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T-O-E framework provides a more superior theoretical analysis than IDT in studying technology adoption, use, and value creation.
“by integrating the constructs of environment, T-O-E framework provides a more superior theoretical analysis than IDT in studying technology adoption, use, and value creation (Gangwar et al., 2014;Hossain & Quaddus, 2011;Oliveira & Martins, 2011).”
From Using T-O-E theoretical framework to study the adoption of ERP solution (2016) · cites this paper as Hossain & Quaddus, 2011
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- Authors
- Alamgir Hossain, M., & Quaddus, M.
- Affiliations
- Curtin University (AU)
- ORCID
- Quaddus, Mohammed
- Venue
- Information Technology & People
- Publisher
- Emerald
- Published
- 2011-08-23
- Volume
- 24
- Issue
- 3
- Pages
- 236-256
- ISSN
- 0959-3845 (ISSN-L)
- OpenAlex
- W2036785724
- Cited by
- 134
- References
- 48
- Citations by year
- 2026: 7 · 2025: 14 · 2024: 6 · 2023: 12 · 2022: 17 · 2021: 8 · 2020: 8 · 2019: 7 · 2018: 7 · 2017: 7 · 2016: 15 · 2015: 6 · 2014: 10 · 2013: 5 · 2012: 2
- FWCI
- 15.02
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Information Technology and People (publishedVersion)
- RMIT Research Repository (RMIT University Library) (submittedVersion)
- eSpace (Curtin University) (submittedVersion)
- Figshare (submittedVersion)
- Topics
- Physical Sciences › Engineering › Media Technology › RFID technology advancements
- Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
- Social Sciences › Business, Management and Accounting › Management Information Systems › ERP Systems Implementation and Impact
- Keywords
- RFID adoption, continuance intention, self-efficacy, user satisfaction, technology adoption factors
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
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