The DOI matches its Crossref record; 4 of the 4 references it cites were found in a registry or an index.
EMOTIONAL INTELLIGENCE IN THE WORKPLACE: EXPLORING ITS EFFECTS ON OCCUPATIONAL STRESS AND ORGANIZATIONAL COMMITMENT
Abstract
The purpose of the present study is to explore the relationship between emotional intelligence and sources of occupational stress and outcomes on a sample of professionals in mental health institutions. A total of 212 participants were administered the Emotional Intelligence Questionnaire as well as the Organizational Stress Screening Tool (ASSET), a new organizational screening tool, which measures workplace stress. The results were in the expected direction showing a negative correlation between emotional intelligence and stress at work, indicating that high scorers in overall EI suffered less stress related to occupational environment. A positive correlation was also found between emotional intelligence and organizational commitment, which according to the ASSET model is considered as a consequence of stress, suggesting a new role for EI as a determinant of employee loyalty to organizations. Finally, the relationship between EI, job stress, and various demographic variables such as gender, age, and education was investigated and results are discussed in the light of the organizational framework.
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Cited by
A comprehensive meta-analysis of the relationship between Emotional Intelligence and health
Martins, A., Ramalho, N., & Morin, E. (2010) · Personality and Individual Differences · doi:10.1016/j.paid.2010.05.029 · Cited by 1,070
Emotional Intelligence and Emotional Responses to Hypothetical and Actual Frustrating Stressors
Yoo, S. H., & Salovey, P. (2009) · Imagination, Cognition and Personality · doi:10.2190/ic.28.3.c · Cited by 1,043
Attitudes towards organizational change: What is the role of employees’ stress and commitment?
Vakola, M., & Nikolaou, I. (2005) · Employee Relations · doi:10.1108/01425450510572685 · Cited by 486
Self-citationEmotional Intelligence: Toward Clarification of a Concept
Cherniss, C. (2010) · Industrial and Organizational Psychology · doi:10.1111/j.1754-9434.2010.01231.x · Cited by 432
Emotional intelligence or artificial intelligence– an employee perspective
Prentice, C., Dominique Lopes, S., & Wang, X. (2020) · Journal of Hospitality Marketing & Management · doi:10.1080/19368623.2019.1647124 · Cited by 367
Metadata
- Authors
- Nikolaou, I., & Tsaousis, I.
- Venue
- The International Journal of Organizational Analysis
- Publisher
- Emerald
- Published
- 2002-04-01
- Volume
- 10
- Issue
- 4
- Pages
- 327-342
- ISSN
- 1055-3185 (ISSN-L)
- OpenAlex
- W2069354720
- Cited by
- 410
- References
- 4
- FWCI
- 2.70
- Type
- journal article
- Language
- en
- Open access
- closed
- Licence
- www.emerald.com/insight/site-policies (tdm)
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- Nikolaou, I., & Tsaousis, I. (2002). EMOTIONAL INTELLIGENCE IN THE WORKPLACE: EXPLORING ITS EFFECTS ON OCCUPATIONAL STRESS AND ORGANIZATIONAL COMMITMENT. The International Journal of Organizational Analysis. https://doi.org/10.1108/eb028956
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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
