Impact of individualism and collectivism over the individual’s technology acceptance behaviour: A multi-group analysis between Pakistan and Turkey
Abstract
Purpose – The purpose of this paper is to develop an extended model of technology acceptance to include behavioural beliefs (perceived usefulness and perceived ease of use), subjective norms, management support (at institutional and governmental levels) to examine the academics’ internet acceptance behaviour within the Pakistan and Turkish context. In addition to this, impact of cultural dimension individualism-collectivism (IC) is also examined on the basis of moderator construct. Design/methodology/approach – Data were collected from 380 academics’ using a cross-sectional survey. Data were analysed using structural equation modelling (partial least squares) in conjunction with multiple group analysis. Findings – The results revealed that proposed model achieved acceptable fit with the data (i.e.R2=39 per cent in intention) and most of the hypothesised relationships were supported. The results also revealed that culture showed a moderating effect on hypothetical relationships. Specifically, the effects of management support were stronger for the respondents having high on collectivist society (i.e. Pakistan). Originality/value – The study is useful in non-western cultural contexts. Specifically, in contrast to previous studies, diversity of individuals’ acceptance behaviour is examined in Turkey and Pakistan. Additionally, this study had examined moderating impact of cultural dimension (i.e. IC) over academic’s behavioural intention to accept the internet technology.
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FoMO is often reinforced by collectivist cultural dynamics emphasizing social approval and group belonging, potentially amplifying these associations.
“Moreover, FoMO is often reinforced by collectivist cultural dynamics emphasizing social approval and group belonging, potentially amplifying these associations (Abbasi et al., 2015).”
From Fear of missing out and psychological well-being: Examining the dual pathways of problematic social media use and digital burnout (2026) · cites this paper as Abbasi et al., 2015
When the associations with PSMU and DBO were controlled for, FoMO's motivation for social connectedness is associated with positive affect.
“When the associations with PSMU and DBO were controlled for, FoMO's motivation for social connectedness - based on Türkiye's collectivist focus on group belonging (Abbasi et al., 2015) - is associated with positive affect.”
From Fear of missing out and psychological well-being: Examining the dual pathways of problematic social media use and digital burnout (2026) · cites this paper as Abbasi et al., 2015
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“The literature also supports indirectly the effect of PEOU on BI via PU (Davis et al., 1992); therefore the indirect impact of SN on PU via PEOU was also to be expected in this study.”
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Self-citationAntecedents of ERP systems implementation success: a study on Jordanian healthcare sector
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Self-citationAn attention-based view of AI assimilation in public sector organizations: The case of Saudi Arabia
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“In cultures that emphasize collectivism and prioritize group harmony (Abbasi et al., 2015), the desire to stay connected – which is central to FoMO – can act as a safeguard for well-being, as long as it does not develop into the harmful behaviors (Chua & Koestner, 2008) associated with PSMU and DBO.”
- Authors
- Abbasi, M. S., Tarhini, A., Elyas, T., & Shah, F.
- Affiliations
- University of Sindh (PK)
- Brunel University of London (GB)
- King Abdulaziz University (SA)
- Venue
- Journal of Enterprise Information Management
- Publisher
- Emerald
- Published
- 2015-10-12
- Volume
- 28
- Issue
- 6
- Pages
- 747-768
- ISSN
- 1741-0398 (ISSN-L)
- OpenAlex
- W1847968955
- Cited by
- 125
- References
- 12
- Citations by year
- 2026: 11 · 2025: 8 · 2024: 5 · 2023: 11 · 2022: 8 · 2021: 19 · 2020: 9 · 2019: 8 · 2018: 6 · 2017: 21 · 2016: 15 · 2015: 2 · 2014: 1
- FWCI
- 28.81
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Journal of Enterprise Information Management (publishedVersion)
- Topics
- Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
- Social Sciences › Gender Studies › Gender and Technology in Education
- Social Sciences › Psychology › Social Psychology › Cultural Differences and Values
- Keywords
- technology acceptance, individualism-collectivism, cultural dimensions, perceived usefulness, perceived ease of use, subjective norms, management support, behavioral intention, university faculty, moderating effect of culture, cross-cultural comparison, Pakistan, Turkey
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