The DOI matches its Crossref record; 13 of the 13 references it cites were found in a registry or an index.
SMEs' adoption of enterprise applications: A technology-organisation-environment model
Abstract
Purpose: – This paper aims to empirically explore the TOE (technology-organisation-environment) factors influencing small to medium-sized enterprises' (SMEs') adoption of enterprise applications (EA). Design/methodology/approach: – Direct interviews were used to collect data from a random sample of SMEs located in the northwest of England. Using partial least squares (PLS) technique, 102 responses were analysed. Findings: – Results indicate that technology, organisation and environment contexts impact SMEs' adoption of EA. This suggests that the TOE model is indeed a robust tool to predict the adoption of EA by SMEs. Research limitations/implications: – Although this study focused on examining factors that influence SMEs' adoption of a set of systems such as CRM and e-procurement, it fails to differentiate between factors influencing each of these applications. The model used in this study can be used by software vendors not only in developing marketing strategies that can target potential SMEs, but also to develop strategies to increase the adoption of EA among SMEs. Practical implications: – This model could be used by software vendors to determine which SMEs they should target with their products. It can also be used by policy makers to develop strategies to increase the rate of EA adoption among SMEs. Originality/value: – This paper provides a model that can predict SMEs' adoption of EA. SMEs, adoption, enterprise applications, enterprise systems, ICT, PLS, technology-organisation-environment framework, TOE
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Cites
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“Service industries, which rely on the processing of information, depend on ICT (Goode and Stevens, 2000).”
BackgroundAn Integrated Model of Information Systems Adoption in Small Businesses
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“Although this factor has been found to be negatively associated with organisational adoption of ICT (e.g. Grover, 1993; Cooper and Zmud, 1990), it has also been found to be an important determinant of ICT adoption by SMEs (e.g. Thong, 1999).”
BackgroundMethodInfluentialDeterminants of success for computer usage in small business
DeLone, W. H. (1988) · MIS Quarterly · doi:10.2307/248803 · Cited by 703
Predicting SMEs' adoption of enterprise systems
Ramdani, B., Kawalek, P., & Lorenzo, O. (2009) · Journal of Enterprise Information Management · doi:10.1108/17410390910922796 · Cited by 582
Self-citationFactors affecting ERP system adoption: A comparative analysis between SMEs and large companies
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Cited by
Adoption of artificial intelligence (AI) for talent acquisition in IT/ITeS organizations
Pillai, R., & Sivathanu, B. (2020) · Benchmarking: An International Journal · doi:10.1108/bij-04-2020-0186 · Cited by 422
Aboelmaged, M. G. (2014) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2014.05.002 · Cited by 355
Critical Factors Influencing Decision to Adopt Human Resource Information System (HRIS) in Hospitals
Alam, M. G. R., Masum, A. K. M., Beh, L.-S., & Hong, C. S. (2016) · PLOS ONE · doi:10.1371/journal.pone.0160366 · Cited by 133
Amin, A., Bhuiyan, M. R. I., Hossain, R., Molla, C., Poli, T. A., & Milon, M. N. U. (2024) · Business Strategy & Development · doi:10.1002/bsd2.363 · Cited by 86
Soluk, J., Decker-Lange, C., & Hack, A. (2023) · Technological Forecasting and Social Change · doi:10.1016/j.techfore.2023.122490 · Cited by 73
Metadata
- Authors
- Ramdani, B., Chevers, D., & Williams, D. A.
- Venue
- Journal of Small Business and Enterprise Development
- Publisher
- Emerald
- Published
- 2013-10-28
- Volume
- 20
- Issue
- 4
- Pages
- 735-753
- ISSN
- 1462-6004 (ISSN-L)
- OpenAlex
- W1497213290
- Cited by
- 321
- References
- 13
- FWCI
- 24.30
- Type
- journal article
- Language
- en
- Open access
- closed
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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
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