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Cited by 66Digital Innovation in IndustriesDigital Transformation in IndustryInformation Technology Governance and Strategy

The DOI matches its Crossref record; 5 of the 5 references it cites were found in a registry or an index.

Maturity Model of Digitization for SMEs

Blatz, Franziska, Bulander, Rebecca, Dietel, Matthias·2018·2018 IEEE International Conference on Engineering, Technology and Innovation (ICE/ITMC)
DOI 10.1109/ice.2018.8436251
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Abstract

The objective of this paper is to determine the digital maturity lev of medium-sized companies (SMEs) as well as the identification of correlations of the relevant factors. The current state of research was reviewed to serve as a basis for the maturity model developed. The maturity model represents the `as-is' analysis of the level of digitization of SMEs as a part of an overall project titled “UsePSS” best-practise model for creating product service systems (PSS) by combining physical products and digital services. The model developed comprises six dimensions. For this paper the model was transferred in a questionnaire and applied in a survey across industries. The results of the survey are presented and discussed.

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Crossref · 10.1109/ice.2018.8436251

Cites

5 of 5 references verified0 citation errors · 0 not checkable

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  • Digital maturity models enable SMEs to methodically evaluate their digital maturity and compare their progress with industry benchmarks.

    “These models enable SMEs to methodically evaluate their digital maturity and compare their progress with industry benchmarks (Blatz et al., 2018).”

    From Digital transformation: a comparative analysis of SME digital maturity models (2025) · cites this paper as Blatz et al., 2018

  • The Blatz et al. (2018) model highlights correlations across dimensions, particularly between senior leadership support and an organisation's openness to new technologies.

    “Nevertheless, by highlighting correlations across dimensions, particularly between senior leadership support and an organisation's openness to new technologies, this model underscores the interdependency of strategic, technological, and cultural factors in driving digital transformation among SMEs.”

    From Digital transformation: a comparative analysis of SME digital maturity models (2025) · cites this paper as Blatz et al., 2018

  • The emphasis on German SMEs in the Blatz et al. (2018) model may restrict applicability to diverse cultural or regulatory environments.

    “Moreover, the emphasis on German SMEs may restrict applicability to diverse cultural or regulatory environments.”

    From Digital transformation: a comparative analysis of SME digital maturity models (2025) · cites this paper as Blatz et al., 2018

  • Each dimension in the Blatz et al. (2018) model is subdivided into quantifiable elements evaluated using a five-point Likert scale, and a weighted approach produces an overall maturity score mapped onto three maturity levels.

    “Each dimension is subdivided into a series of quantifiable elements, which are then typically evaluated using a fivepoint Likert scale.A weighted approach is then employed to produce an overall maturity score, which is subsequently mapped onto three maturity levels.”

    From Digital transformation: a comparative analysis of SME digital maturity models (2025) · cites this paper as Blatz et al., 2018

  • The Maturity Model of Digitisation for SMEs (Blatz et al., 2018) is composed of six core dimensions: Strategy & Leadership, Company Culture & Organization, IT Infrastructure, Data Maturity, Processes & Operations, and Product (Use-Phase).

    “The model under investigation is composed of six core dimensions: (1) Strategy & Leadership, (2) Company Culture & Organization, (3) IT Infrastructure, (4) Data Maturity, (5) Processes & Operations, and ( 6) Product (Use-Phase).”

    From Digital transformation: a comparative analysis of SME digital maturity models (2025) · cites this paper as Blatz et al., 2018

Citations

Cites

Flagged first, then by citations

Research works printed but not linked: 14

  1. berghaus, 2015, Digital Transformation Report 2015, University of St Gallen
  2. berghaus, 2016, Digital Transformation Report 2016
  3. zillmann, 2016, Digitalisieren Sie schon? Ein Benchmark für die digitale Agenda
  4. lüerßen, 2017, Digitaler Reifegrad im Mittelstand 2017
  5. 2015, Strategie Intelligente Vernetzung
  6. 0, Es braucht Data Governance um den vollen Mehrwert von Business Intelligence auszuschöpfen
  7. kubrik, 0, Digital Maturity the Data Strategy Dimension
  8. niklas, 0, Mehr Sicherheit bei Entscheidungen mit der Nutzwertanalyse
  9. leyendecker, 2015, Digitalisierung Change und Herausforderung für den Mittelstand
  10. beyrau, 0, Überzeugungsarbeit für Industrie 4 0
  11. wong, 2004, Implementation of innovative product service systems in the consumer goods industry
  12. 0, Digital Maturity Assessment
  13. radic, 2016, Zukunftschance Digitalisierung Ein Wegweiser
  14. kletti, 2016, In vier Stufen zur Smart Factory, Digital Manufacuting 2016 Lindau, 10

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Metadata

Authors
Blatz, F., Bulander, R., & Dietel, M.
Affiliations
Pforzheim University of Applied Sciences (DE)
ORCID
Bulander, Rebecca
Venue
2018 IEEE International Conference on Engineering, Technology and Innovation (ICE/ITMC)
Publisher
IEEE
Published
2018-06
Pages
1-9
DOI
10.1109/ice.2018.8436251
OpenAlex
W2885537344
Cited by
65
References
5
Citations by year
2026: 7 · 2025: 9 · 2024: 9 · 2023: 15 · 2022: 11 · 2021: 8 · 2020: 3 · 2019: 3
FWCI
14.66
Type
conference paper
Language
en
Open access
closed
Locations
IEEE International Conference on Engineering, Technology and Innovation (ICE/ITMC) (publishedVersion)
Topics
  • Social Sciences › Business, Management and Accounting › Management of Technology and Innovation › Digital Innovation in Industries
  • Physical Sciences › Engineering › Industrial and Manufacturing Engineering › Digital Transformation in Industry
  • Social Sciences › Business, Management and Accounting › Management Information Systems › Information Technology Governance and Strategy
Keywords
digital maturity, maturity model, digitization, medium-sized enterprises, product-service systems, digital services, current state analysis, digital transformation

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