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The development of a conceptual model for enabling a value-adding digital transformation : A conceptual model that aids organisations in the digital transformation process
Abstract
In this paper a conceptual model is developed that aims to enable organisations to transform into competitive digital organisations. The research identifies that digital organisations have six dimensions, each of which is comprised of a set of capabilities which were validated through semi-structured interviews with subject matter experts. The requirements of the model are based on the latest research about digital transformations, which was expanded by qualitative research based on semi-structured interviews with subject matter experts. These requirements are categorised into different phases, each of which has key inputs and outputs that aid organisations to increase the digital capabilities of the six digital dimensions. The model offers organisations a diversified assessment toolset which provides them with a value equation for each digital dimension to support value-adding, organisational-specific digital transformation initiatives.
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Rautenbach et al. [55] made use of a literature review and interviews with experts to derive a digital transformation conceptual model aimed at aiding organizations in the digital transformation process, consisting of two phases: phase 1 with sub-phases 1.1 evaluation of current value creation process and 1.2 assessment to create a digital profile, and phase 2 integrating results to guide value
“Rautenbach et al. [55] made use of a literature review and interviews with experts to derive a digital transformation conceptual model aimed at aiding organizations in the digital transformation process.”
From Digital Transformation Models for the I4.0 Transition: Lessons from the Change Management Literature (2021) · cites this paper as [55]
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Digital Transformation Models for the I4.0 Transition: Lessons from the Change Management Literature
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“Rautenbach et al. [55] made use of a literature review and interviews with experts to derive a digital transformation conceptual model aimed at aiding organizations in the digital transformation process.”
Background
Metadata
- Authors
- Rautenbach, W. J., Kock, I. D., & Jooste, J. L.
- Affiliations
- Stellenbosch University (ZA)
- ORCID
- Jooste, J.L.
- Venue
- 2019 IEEE International Conference on Engineering, Technology and Innovation (ICE/ITMC)
- Publisher
- IEEE
- Published
- 2019-06
- Pages
- 1-10
- OpenAlex
- W2969048392
- Cited by
- 18
- References
- 43
- Citations by year
- 2026: 1 · 2025: 2 · 2024: 3 · 2023: 2 · 2022: 2 · 2021: 5 · 2020: 2 · 2019: 1
- FWCI
- 8.23
- Type
- conference paper
- Language
- en
- Open access
- closed
- Licence
- Locations
- IEEE International Conference on Engineering, Technology and Innovation (ICE/ITMC) (publishedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Management of Technology and Innovation › Digital Innovation in Industries
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Corporate Management and Leadership
- Social Sciences › Business, Management and Accounting › Management Information Systems › Information Technology Governance and Strategy
- Keywords
- digital transformation, digital capabilities, conceptual model, value creation, digital maturity assessment, transformation phases, organizational change
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