The DOI matches its Crossref record; 3 of the 3 references it cites were found in a registry or an index.
Making Sense of Sensemaking 1: Alternative Perspectives
Abstract
This essay discusses the notion of sensemaking, including definitions and possible applications for intelligent decision support systems. The perspectives on the notion of sensemaking are those of psychology, human-centered computing, and naturalistic decision making. The essay discusses a number of myths about sensemaking (for example, that sensemaking is merely "connecting the dots"), showing how empirical evidence about expert decision making refutes the myths.
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Citations
Cites
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Cited by
Sensemaking in organizations: Taking stock and moving forward
Maitlis, S., & Christianson, M. (2014) · Academy of Management Annals · doi:10.5465/19416520.2014.873177 · Cited by 1,764
Situation Awareness Misconceptions and Misunderstandings
Endsley, M. R. (2015) · Journal of Cognitive Engineering and Decision Making · doi:10.1177/1555343415572631 · Cited by 501
Rezwana, J., & Maher, M. L. (2023) · ACM Transactions on Computer-Human Interaction · doi:10.1145/3519026 · Cited by 342
The quality of group tacit knowledge
Erden, Z., von Krogh, G., & Nonaka, I. (2008) · The Journal of Strategic Information Systems · doi:10.1016/j.jsis.2008.02.002 · Cited by 238
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Mor Barak, M. E., Luria, G., & Brimhall, K. C. (2022) · Group & Organization Management · doi:10.1177/10596011211005916 · Cited by 167
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Ironies of Generative AI: Understanding and Mitigating Productivity Loss in Human-AI Interaction
Simkute, A., Tankelevitch, L., Kewenig, V., Scott, A. E., Sellen, A., & Rintel, S. (2024) · International Journal of Human–Computer Interaction · doi:10.1080/10447318.2024.2405782 · Cited by 89
“For example, when automation introduces new tasks in operators’ workflow, disrupting their familiar workflow, they struggle to adapt their strategies (Klein et al., 2006).”
End-user debugging strategies: A sensemaking perspective
Grigoreanu, V., Burnett, M., Wiedenbeck, S., Cao, J., Rector, K., & Kwan, I. (2012) · ACM Transactions on Computer-Human Interaction · doi:10.1145/2147783.2147788 · Cited by 60
Interactive Intent Modeling for Exploratory Search
Ruotsalo, T., Peltonen, J., Eugster, M. J. A., Głowacka, D., Floréen, P., Myllymäki, P., Jacucci, G., & Kaski, S. (2018) · ACM Transactions on Information Systems · doi:10.1145/3231593 · Cited by 57
Urquhart, C., Cheuk, B., Lam, L., & Snowden, D. (2025) · Journal of the Association for Information Science and Technology · doi:10.1002/asi.24866 · Cited by 35
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Demand-Driven Transparency for Monitoring Intelligent Agents
Vered, M., Howe, P., Miller, T., Sonenberg, L., & Velloso, E. (2020) · IEEE Transactions on Human-Machine Systems · doi:10.1109/thms.2020.2988859 · Cited by 21
Ironies of Generative AI: Understanding and mitigating productivity loss in human-AI interactions
Simkute, A., Tankelevitch, L., Kewenig, V., Scott, A. E., Sellen, A., & Rintel, S. (2024) · arXiv · doi:10.48550/arxiv.2402.11364 · Cited by 7
Zhang, C., Zhu, S., Yang, X., Tseng, Y.-C., Jiang, S., & Rzeszotarski, J. M. (2025) · Proceedings of the 7th ACM Conference on Conversational User Interfaces · doi:10.1145/3719160.3736618 · Cited by 4
From RAG to Memory: Non-Parametric Continual Learning for Large Language Models
Gutiérrez, B. J., Shu, Y., Qi, W., Zhou, S., & Su, Y. (2025) · arXiv · doi:10.48550/arxiv.2502.14802 · Cited by 2
“…on simple vector retrieval results in the inability to capture two vital aspects of our interconnected long-term memory system: sense-making (Klein et al. (2006); the ability to interpret larger, more complex, or uncertain contexts) and associativity (Suzuki (2005); the capacity to draw…”
Metadata
- Authors
- Klein, G., Moon, B., & Hoffman, R. R.
- Venue
- IEEE Intelligent Systems
- Published
- 2006-07
- Volume
- 21
- Issue
- 4
- Pages
- 70-73
- ISSN
- 1541-1672 (ISSN-L)
- OpenAlex
- W2130598194
- Cited by
- 818
- References
- 3
- FWCI
- 33.10
- Type
- journal article
- Language
- en
- Open access
- closed
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