Cited by 177Business Process Modeling and AnalysisDigital Transformation in IndustryRobotic Process Automation Applications

The Internet-of-Things Meets Business Process Management. A Manifesto

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Janiesch, Christian, Koschmider, Agnes, Mecella, Massimo, Weber, Barbara, Burattin, Andrea, Di Ciccio, Claudio, Fortino, Giancarlo, Gal, Avigdor +15 more·2020·IEEE Systems Man and Cybernetics Magazine

Abstract

The Internet of Things (IoT) refers to a network of connected devices that collects and exchanges data through the Internet. These things can be artificial or natural and interact as autonomous agents that form a complex system. In turn, business process management (BPM) was established to analyze, discover, design, implement, execute, monitor, and evolve collaborative business processes within and across organizations. While the IoT and BPM have been regarded as separate topics in research and in practice, we strongly believe that, on the one hand, the management of IoT applications will greatly benefit from BPM concepts, methods, and technologies. On the other hand, the IoT poses challenges that will require enhancements and extensions of the current state of the art in the BPM field. In this article, we question the extent to which these two paradigms can be combined, and we discuss emerging challenges and intersections from a research and practitioner's point of view in terms of complex software systems development.

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  1. [5][5] K. Ashton et al. , 'That 'internet of things' thing,' RFID journal , vol. 22, no. 7, pp. 97-114, 2009. -
  2. [7][7] J. Holler, V. Tsiatsis, C. Mulligan, S. Avesand, S. Karnouskos, and D. Boyle, 'From Machine-to-Machine to the Internet of Things: Introduction to a New Age of Intelligence,' Academic Press, Inc., USA, 2014. -
  3. [9][9] A. Nordrum et al. , 'Popular Internet of Things forecast of 50 billion devices by 2020 is outdated,' IEEE spectrum , vol. 18, no. 3, 2016. 3 Cf. Article 8 of 'European Convention on Human Rights', http://www. echr.coe.int/Documents/Convention ENG.pdf and Article 12 of the 'Universal Declaration of Human Rights', http://www.ohchr.org/EN/UDHR/Documents/ UDHR Translations/eng.pdf. -
  4. [11][11] W. Van Der Aalst, Process mining: discovery, conformance and enhancement of business processes . Springer, 2011, vol. 2. -

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Authors
Janiesch, C., Koschmider, A., Mecella, M., Weber, B., Burattin, A., Di Ciccio, C., Fortino, G., Gal, A., Kannengiesser, U., Leotta, F., Mannhardt, F., Marrella, A., Mendling, J., Oberweis, A., Reichert, M., Rinderle-Ma, S., Serral, E., Song, W., Su, J., Torres, V., Weidlich, M., Weske, M., & Zhang, L.
Affiliations
  • University of Würzburg (DE)
  • Christian-Albrechts-Universität zu Kiel (DE)
  • Sapienza University of Rome (IT)
  • University of St.Gallen (CH)
  • Technical University of Denmark (DK)
  • University of Calabria (IT)
  • Technion – Israel Institute of Technology (IL)
  • Johannes Kepler University of Linz (AT)
  • Norwegian University of Science and Technology (NO)
  • Vienna University of Economics and Business (AT)
  • Karlsruhe Institute of Technology (DE)
  • Universität Ulm (DE)
  • University of Georgia (US)
  • University of California, Santa Barbara (US)
  • Universitat Politècnica de València (ES)
  • Humboldt-Universität zu Berlin (DE)
  • University of Potsdam (DE)
  • Fudan University (CN)
Venue
IEEE Systems Man and Cybernetics Magazine
Published
2020-10
Volume
6
Issue
4
Pages
34-44
ISSN
  • 2333-942X (ISSN-L)
  • 2380-1298
OpenAlex
W3041128643
Cited by
177
References
25
Citations by year
2026: 31 · 2025: 37 · 2024: 31 · 2023: 31 · 2022: 34 · 2021: 10 · 2020: 3
FWCI
22.15
Type
journal article
Language
en
Open access
Locations
  • IEEE Systems Man and Cybernetics Magazine (publishedVersion)
  • Alexandria (UniSG) (University of St.Gallen) (acceptedVersion)
  • arXiv (Cornell University) (submittedVersion)
  • WU Research (submittedVersion)
  • Alexandria (UniSG) (University of St.Gallen) (submittedVersion, other-oa)
  • Archive of Doctoral Theses and Digital Collections (University of Calabria) (submittedVersion)
  • IRIS Research product catalog (Sapienza University of Rome) (submittedVersion)
  • publish.UP (University of Potsdam) (submittedVersion)
  • Lirias (submittedVersion, other-oa)
  • arXiv (Cornell University)
Topics
  • Social Sciences › Business, Management and Accounting › Management Information Systems › Business Process Modeling and Analysis
  • Physical Sciences › Engineering › Industrial and Manufacturing Engineering › Digital Transformation in Industry
  • Physical Sciences › Engineering › Industrial and Manufacturing Engineering › Robotic Process Automation Applications
Keywords
Internet of Things, business process management, process discovery, process monitoring, process evolution, complex software systems, autonomous agents, collaborative business processes

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