Cited by 43Hearing, Cochlea, Tinnitus, GeneticsHearing Loss and RehabilitationNoise Effects and Management

Living with tinnitus and the health care journey: An interpretative phenomenological analysis.

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Marks, Elizabeth, Smith, Paula, McKenna, Laurence·2019·British Journal of Health Psychology

Abstract

OBJECTIVES: Tinnitus is a very common experience, and although usually mild, in a significant proportion of people, it is intrusive, persistent, and disabling. This paper explores the lived experience of chronic disabling tinnitus, with the aim of understanding how distress and chronicity occur, and what might help to reduce this. DESIGN: Nine individuals were interviewed 6 months after completing mindfulness-based cognitive therapy (MBCT) as part of a randomized controlled trial. The results reported here focus on their experiences of tinnitus before receiving MBCT. METHODS: Data were collected through semi-structured, face-to-face interviews with a clinical psychologist, and an interpretative phenomenological analysis approach was used. RESULTS: Two supraordinate themes emerged. 'Living with tinnitus' describes a range of significant and profound life changes that result from the condition. Tinnitus can be a life-altering condition affecting thoughts, emotions, attention, behaviour, and the social world. 'The health care journey' shows how chronic distress was intensified by unhelpful health communications and alleviated by helpful consultations. CONCLUSIONS: Tinnitus is a biopsychosocial condition, and associated distress is affected by cognitive, behavioural, attentional, and social factors. The individuals' initial reactions to tinnitus interact with the responses of others, including health care professionals. The burden of tinnitus could be reduced by developing early interventions that offer clear, helpful, and realistic information about tinnitus and appropriate treatments. Statement of contribution What is already known on this subject? Tinnitus is the experience of an internal sound without an external sound source. It can be troubling, disabling, and chronic and usually has no clear medical cause or medical treatment, but psychological interventions are promising. Cognitive, behavioural, and attentional factors play a role in distress and therapeutic outcome. Clinical encounters are improved by aligning patient and clinician and sharing decision-making. What does this study add? It is the first in-depth study exploring how tinnitus distress and health care systems interact. It shows how a biopsychosocial approach to tinnitus may reduce tinnitus burden more effectively than a biomedical, diagnostic-focused approach. It indicates how effective early health care information could be used to reduce chronic tinnitus distress.

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  • There is little consensus on treatment effectiveness for chronic tinnitus.

    “Despite the extensive literature, there is little consensus on treatment effectiveness for chronic tinnitus (Fuller et al., 2020; Marks et al., 2019).”

    From Combining the unequal variance signal detection model with the health belief model to optimize shared decision making in tinnitus patients: part 2—patient profiling (2025) · cites this paper as Marks et al., 2019

    The Introduction (page unavailable) describes a robust evidence base for cognitive behavioural therapy, and the Discussion (page unavailable) identifies CBT and mindfulness-based cognitive therapy as the most effective approaches. Rather than describing little consensus about effectiveness, the paper presents these treatments as effective, while distinguishing relief of tinnitus-related distress from a biomedical cure. (LLM, conf=0.76)

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Authors
Marks, E., Smith, P., & McKenna, L.
Affiliations
  • Royal National Throat Nose and Ear Hospital (GB)
  • University of Bath (GB)
Corresponding author
Marks, Elizabeth
Venue
British Journal of Health Psychology
Publisher
Wiley
Published
2019-01-04
Volume
24
Issue
2
Pages
250-264
ISSN
  • 1359-107X (ISSN-L)
  • 2044-8287
OpenAlex
W2906955016
Cited by
43
References
31
Citations by year
2026: 4 · 2025: 5 · 2024: 6 · 2023: 9 · 2022: 4 · 2021: 5 · 2020: 7 · 2019: 2 · 2018: 1
FWCI
2.57
Type
journal article
Language
en
Locations
  • British Journal of Health Psychology (publishedVersion)
  • PubMed (publishedVersion)
  • Pure (University of Bath) (submittedVersion, other-oa)
Funders
British Tinnitus Association (BTA)
Topics
  • Life Sciences › Neuroscience › Sensory Systems › Hearing, Cochlea, Tinnitus, Genetics
  • Life Sciences › Neuroscience › Cognitive Neuroscience › Hearing Loss and Rehabilitation
  • Health Sciences › Health Professions › Speech and Hearing › Noise Effects and Management
Keywords
tinnitus, lived experience, tinnitus distress, patient-clinician communication, shared decision-making, biopsychosocial model, mindfulness-based cognitive therapy, early intervention, health information
MeSH terms
Adult, Aged, Chronic Disease, Emotions, Female, Follow-Up Studies, Humans, Interviews as Topic, Male, Middle Aged, Stress, Psychological, Tinnitus, Treatment Outcome, Mindfulness

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