The DOI matches its Crossref record; 9 of the 9 references it cites were found in a registry or an index.
Dynamics of Performing and Remembering Organizational Routines
Abstract
This study addresses the dynamic interplay between action and memory in organizational routines. We consider three distinct forms of memory – procedural, declarative, and transactive – and examine their roles in the formation, efficiency, and adaptability of organizational routines. We introduce an agent‐based model simulating organizational routines as repeated patterns of sequential tasks accomplished by networks of individuals. We model the formation of new routines, and changes in established organizational routines resulting from loss of personnel (due to downsizing) and changes in environmental demands. We find that transactive memory enhances problem‐solving efficiency and facilitates adaptation to novel problems. Declarative memory built from past experience facilitates efficient routines in stable contexts, but obstructs efficiency gains when the organization encounters novel problems.
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Cites
Exploration and Exploitation in Organizational Learning
March, J. G. (1991) · Organization Science · doi:10.1287/orsc.2.1.71 · Cited by 21,942
A Dynamic Theory of Organizational Knowledge Creation
Nonaka, I. (1994) · Organization Science · doi:10.1287/orsc.5.1.14 · Cited by 17,809
Reconceptualizing Organizational Routines as a Source of Flexibility and Change
Feldman, M. S., & Pentland, B. T. (2003) · Administrative Science Quarterly · doi:10.2307/3556620 · Cited by 4,020
Self-citationTransactive Memory: A Contemporary Analysis of the Group Mind
Wegner, D. M. (1987) · Theories of Group Behavior · doi:10.1007/978-1-4612-4634-3_9 · Cited by 2,700
Organizational routines are stored as procedural memory: Evidence from a laboratory study
Cohen, M. D., & Bacdayan, P. (1994) · Organization Science · doi:10.1287/orsc.5.4.554 · Cited by 1,393
Remembrance of Things Past? The Dynamics of Organizational Forgetting
Holan, P. M. D., & Phillips, N. (2004) · Management Science · doi:10.1287/mnsc.1040.0273 · Cited by 556
Communication, Learning, and Retrieval in Transactive Memory Systems
Hollingshead, A. B. (1998) · Journal of Experimental Social Psychology · doi:10.1006/jesp.1998.1358 · Cited by 471
Socially Shared Cognition at Work: Transactive Memory and Group Performance
Moreland, R. L., Argote, L., & Krishnan, R. (1996) · What's Social about Social Cognition? Research on Socially Shared Cognition in Small Groups · doi:10.4135/9781483327648.n3 · Cited by 456
Individual learning and organizational routine: Emerging connections
Cohen, M. D. (1991) · Organization Science · doi:10.1287/orsc.2.1.135 · Cited by 384
Cited by
The (N)Ever-Changing World: Stability and Change in Organizational Routines
Pentland, B. T., Hærem, T., & Hillison, D. (2011) · Organization Science · doi:10.1287/orsc.1110.0624 · Cited by 254
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Metadata
- Authors
- Miller, K. D., Pentland, B. T., & Choi, S.
- Venue
- Journal of Management Studies
- Publisher
- Wiley
- Published
- 2012-07-23
- Volume
- 49
- Issue
- 8
- Pages
- 1536-1558
- ISSN
- 0022-2380 (ISSN-L)
- 1467-6486
- OpenAlex
- W1821774031
- Cited by
- 181
- References
- 9
- FWCI
- 18.76
- Type
- journal article
- Language
- en
- Open access
- closed
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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
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