The DOI matches its Crossref record; 10 of the 10 references it cites were found in a registry or an index.
Flexible Working and Performance: A Systematic Review of the Evidence for a Business Case
Abstract
Interest in the outcomes of flexible working arrangements (FWAs) dates from the mid-1970s, when researchers attempted to assess the impact of flexitime on worker performance. This paper reviews the literature on the link between FWAs and performance-related outcomes. Taken together, the evidence fails to demonstrate a business case for the use of FWAs. This paper attempts to explain the findings by analysing the theoretical and methodological perspectives adopted, as well as the measurements and designs used. In doing so, gaps in this vast and disparate literature are identified, and a research agenda is developed.
Overview
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
The self-check needs the paper’s full text.
Citations
Cites
Job Demands, Job Decision Latitude, and Mental Strain: Implications for Job Redesign
Karasek, R. A. (1979) · Administrative Science Quarterly · doi:10.2307/2392498 · Cited by 12,597
A three-component conceptualization of organizational commitment
Meyer, J. P., & Allen, N. J. (1991) · Human Resource Management Review · doi:10.1016/1053-4822(91)90011-z · Cited by 11,049
The measurement of engagement and burnout: a two sample confirmatory factor analytic approach.
Schaufeli, W. B., Salanova, M., González-romá, V., & Bakker, A. B. (2002) · Journal of Happiness Studies · doi:10.1023/a:1015630930326 · Cited by 10,014
Development of the Job Diagnostic Survey.
Hackman, J. R., & Oldham, G. R. (1975) · Journal of Applied Psychology · doi:10.1037/h0076546 · Cited by 7,246
Harter, J. K., Schmidt, F. L., & Hayes, T. L. (2002) · Journal of Applied Psychology · doi:10.1037/0021-9010.87.2.268 · Cited by 4,623
All in a Day's Work: Boundaries and Micro Role Transitions
Ashforth, B. E., Kreiner, G. E., & Fugate, M. (2000) · The Academy of Management Review · doi:10.2307/259305 · Cited by 3,039
Consequences associated with work-to-family conflict: A review and agenda for future research.
Allen, T. D., Herst, D. E. L., Bruck, C. S., & Sutton, M. (2000) · Journal of Occupational Health Psychology · doi:10.1037/1076-8998.5.2.278 · Cited by 2,767
Baltes, B. B., Briggs, T. E., Huff, J. W., Wright, J. A., & Neuman, G. A. (1999) · Journal of Applied Psychology · doi:10.1037/0021-9010.84.4.496 · Cited by 837 · cited 8×
“This model proposes that correspondence between an individual’s abilities or skills and the job requirements predicts higher performance and has been used as a theoretical foundation for analysing the indirect link between FWA and performance (Baltes et al. 1999; Chow and Keng-Howe 2006).”
InfluentialA Meta-Analysis of Relationships Linking Employee Satisfaction to Customer Responses
Brown, S. P., & Lam, S. K. (2008) · Journal of Retailing · doi:10.1016/j.jretai.2008.06.001 · Cited by 393
Meta-analysis in medical research: Potentials and limitations
Zwahlen, M., Renehan, A., & Egger, M. (2008) · Urologic Oncology: Seminars and Original Investigations · doi:10.1016/j.urolonc.2006.12.001 · Cited by 70
Cited by
Adams, R. J., Smart, P., & Huff, A. S. (2017) · International Journal of Management Reviews · doi:10.1111/ijmr.12102 · Cited by 995
Systematically reviewing remote e-workers’ well-being at work: a multidimensional approach
Charalampous, M., Grant, C. A., Tramontano, C., & Michailidis, E. (2019) · European Journal of Work and Organizational Psychology · doi:10.1080/1359432x.2018.1541886 · Cited by 743
Molino, M., Ingusci, E., Signore, F., Manuti, A., Giancaspro, M. L., Russo, V., Zito, M., & Cortese, C. G. (2020) · Sustainability · doi:10.3390/su12155911 · Cited by 532
Anderson, A. J., Kaplan, S. A., & Vega, R. P. (2015) · European Journal of Work and Organizational Psychology · doi:10.1080/1359432x.2014.966086 · Cited by 344
Effects of new ways of working on work hours and work location, health and job-related outcomes
Nijp, H. H., Beckers, D. G. J., van de Voorde, K., Geurts, S. A. E., & Kompier, M. A. J. (2016) · Chronobiology International · doi:10.3109/07420528.2016.1167731 · Cited by 121
Metadata
- Authors
- de Menezes, L. M., & Kelliher, C.
- Venue
- International Journal of Management Reviews
- Publisher
- Wiley
- Published
- 2011-04-07
- Volume
- 13
- Issue
- 4
- Pages
- 452-474
- ISSN
- 1460-8545 (ISSN-L)
- OpenAlex
- W1827506945
- Cited by
- 414
- References
- 10
- FWCI
- 6.95
- Type
- journal article
- Language
- en
- Open access
- closed
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
How to cite
Cite CoChat for the checks on this page, and the paper for its own findings.
- This page
- CoChat. (2026). Citation check: Flexible Working and Performance: A Systematic Review of the Evidence for a Business Case. https://app.cochat.ai/papers/10.1111/j.1468-2370.2011.00301.x
- The paper
- de Menezes, L. M., & Kelliher, C. (2011). Flexible Working and Performance: A Systematic Review of the Evidence for a Business Case. International Journal of Management Reviews. https://doi.org/10.1111/j.1468-2370.2011.00301.x
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
