Effects of new ways of working on work hours and work location, health and job-related outcomes
Open accessAbstract
New ways of working (NWW) is a type of work organization that is characterized by temporal and spatial flexibility, often combined with extensive use of information and communication technologies (ICT) and performance-based management. In a three-wave intervention study, we examined the effects of NWW on both the organization of work (changes in control over time and place of work; working hours and work location; and other key job characteristics), and on employees' outcomes (work-nonwork balance; health and well-being; and job-related outcomes). We applied a quasi-experimental design within a large Dutch financial company (N = 2,912). We studied an intervention group (n = 2,391) and made comparisons with a reference group (n = 521). There were three study waves: (i) one/two months before, and (ii) 4 months and (iii) 10 months after implementation of NWW. Repeated measures analyses of covariance (involving 361 participants from the intervention group and 80 participants from the reference group) showed a large and significant shift from hours worked at the office to hours worked at home after implementation of NWW. Accordingly, commuting time was reduced. Employees remained working on week days and during day time. Psychosocial work-characteristics, work-nonwork balance, stress, fatigue, and job-related outcomes remained favourable and largely unaffected, but the health score in the intervention group decreased (medium effect). These findings suggest that the implementation of NWW does not necessarily lead to changes in psychosocial work characteristics, well-being or job-related outcomes.
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Opportunities for supplemental work outside of regular work hours per se do not necessarily impair well-being in terms of work-non-work balance, stress, and fatigue.
“Empirically, opportunities for supplemental work outside of regular work hours per se do not necessarily impair well-being in terms of work–non-work balance, stress, and fatigue [31].”
From Ovsiankina's Great Relief: How Supplemental Work during the Weekend May Contribute to Recovery in the Face of Unfinished Tasks (2017) · cites this paper as [31]
New ways of working and opportunities for supplemental work per se may not necessarily result in impaired recovery from job stressors and may not contribute to a further build-up of strain.
“In this sense, our study corroborates findings from prior research that new ways of working and opportunities for supplemental work per se may not necessarily result in impaired recovery from job stressors [31] and may not contribute to a further build-up of strain.”
From Ovsiankina's Great Relief: How Supplemental Work during the Weekend May Contribute to Recovery in the Face of Unfinished Tasks (2017) · cites this paper as [31]
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- Authors
- Nijp, H. H., Beckers, D. G. J., van de Voorde, K., Geurts, S. A. E., & Kompier, M. A. J.
- Affiliations
- Radboud University Nijmegen (NL)
- Department of Human Resource Studies, School of Social and Behavioral Sciences, Tilburg University, Tilburg, The Netherlands
- Corresponding author
- Nijp, Hylco H.
- Venue
- Chronobiology International
- Publisher
- Informa UK Limited
- Published
- 2016-05-25
- Volume
- 33
- Issue
- 6
- Pages
- 604-618
- ISSN
- 0742-0528 (ISSN-L)
- 1525-6073
- OpenAlex
- W2408212778
- Cited by
- 121
- References
- 40
- Citations by year
- 2026: 4 · 2025: 12 · 2024: 7 · 2023: 16 · 2022: 28 · 2021: 18 · 2020: 15 · 2019: 9 · 2018: 7 · 2017: 4 · 2016: 1
- FWCI
- 19.97
- Type
- journal article
- Language
- en
- Open access
- hybrid
- doi.org
- Licence
- Locations
- Chronobiology International (publishedVersion, cc-by)
- Research portal (Tilburg University) (publishedVersion)
- PubMed (publishedVersion)
- Data Archiving and Networked Services (DANS) (submittedVersion)
- Radboud Repository (Radboud University) (submittedVersion)
- Radboud Repository (Radboud University) (submittedVersion, other-oa)
- Funders
- SNS Reaal (na)
- The Netherlands Organisation for Health Research and Development (208010003)
- Topics
- Social Sciences › Sociology and Political Science › Work-Family Balance Challenges
- Health Sciences › Health Professions › General Health Professions › Workplace Health and Well-being
- Social Sciences › Psychology › Social Psychology › Technostress in Professional Settings
- Keywords
- new ways of working, work organization, working hours, work location, remote work, information and communication technologies, performance-based management, work-nonwork balance, occupational stress, fatigue, employee health, well-being, commuting time, financial sector employees
- MeSH terms
- Adult, Circadian Rhythm, Fatigue, Female, Humans, Job Satisfaction, Male, Middle Aged, Occupations, Surveys and Questionnaires, Work Schedule Tolerance, Workplace
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