The DOI matches its Crossref record; 62 of the 62 references it cites were found in a registry or an index.
Enterprise Resource Planning (ERP) Competence Constructs: Two‐Stage Multi‐Item Scale Development and Validation*
Abstract
This paper defines and operationalizes eight ERP competence constructs. We define ERP competence as a portfolio of managerial, technical and organizational skills and expertise posited as antecedents to improved business performance occurring after an ERP system is operational and functionally stable. To improve responses to changes in markets and products, manufacturers are increasingly adopting ERP systems. However, anecdotal accounts indicate that the realization of ERP's potential benefits is rare. Because of its pervasive influence on manufacturing and business performance, the need for scientifically developed and tested multi‐item scales pertaining to ERP competence is highly relevant to manufacturing strategy research. We follow a two‐stage normative process of scale development. First, we identify a portfolio of eight generic constructs that are hypothesized to be associated with successful ERP adoption. Each construct is then operationalized as a multi‐item measurement scale by applying a manual item sorting technique iteratively to independent panels of expert judges until tentative reliability and validity is established. Second, we further refine and validate the multi‐item scales using survey data from 79 North American manufacturing users of ERP systems.
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Cites
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Kristal, M. M., Huang, X., & Roth, A. V. (2010) · Journal of Operations Management · doi:10.1016/j.jom.2009.12.002 · Cited by 489
Self-citationGenerating brand awareness in Online Social Networks
Barreda, A. A., Bilgihan, A., Nusair, K., & Okumus, F. (2015) · Computers in Human Behavior · doi:10.1016/j.chb.2015.03.023 · Cited by 340
Enterprise Resource Planning (ERP): a review of the literature
Moon, Y. B. (2007) · International Journal of Management and Enterprise Development · doi:10.1504/ijmed.2007.012679 · Cited by 328
AI-augmented HRM: Antecedents, assimilation and multilevel consequences
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Metadata
- Authors
- Stratman, J. K., & Roth, A. V.
- Venue
- Decision Sciences
- Publisher
- Wiley
- Published
- 2002-09
- Volume
- 33
- Issue
- 4
- Pages
- 601-628
- ISSN
- 0011-7315 (ISSN-L)
- 1540-5915
- OpenAlex
- W2024123839
- Cited by
- 419
- References
- 62
- FWCI
- 23.20
- Type
- journal article
- Language
- en
- Open access
- closed
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- Stratman, J. K., & Roth, A. V. (2002). Enterprise Resource Planning (ERP) Competence Constructs: Two‐Stage Multi‐Item Scale Development and Validation*. Decision Sciences. https://doi.org/10.1111/j.1540-5915.2002.tb01658.x
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Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
