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APPLYING UNCERTAINTY MANAGEMENT THEORY TO EMPLOYEE VOICE BEHAVIOR: AN INTEGRATIVE INVESTIGATION
Open accessAbstract
Drawing on uncertainty management theory, this study integrates justice research with the elaboration likelihood model and considers employee voice behavior as a function of 3 (interpersonal, procedural, and distributive) facets of justice perceptions in combination. Specifically, a positive relationship is hypothesized between interpersonal justice and employee voice behavior, which is buffered by high procedural justice. This 2‐way interaction effect is also examined to determine whether it would be mitigated by low distributive justice. Results from a sample of 395 manager–employee dyads provide support for these predictions. Furthermore, results from a supplementary analysis show that the 3‐way interaction effect on employee voice behavior was more pronounced for those who had a high feeling of uncertainty (i.e., those with a shorter job tenure or occupational tenure). Theoretical and practical implications of the findings are discussed.
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Metadata
- Authors
- TAKEUCHI, R., CHEN, Z., & CHEUNG, S. Y.
- Affiliations
- Hong Kong University of Science and Technology (HK)
- Shanghai University of Finance and Economics (CN)
- Hong Kong Baptist University (HK)
- Corresponding author
- TAKEUCHI, RIKI
- Venue
- Personnel Psychology
- Publisher
- Wiley
- Published
- 2012-05-04
- Volume
- 65
- Issue
- 2
- Pages
- 283-323
- ISSN
- 0031-5826 (ISSN-L)
- 1744-6570
- OpenAlex
- W2171054687
- Cited by
- 143
- References
- 94
- Citations by year
- 2026: 8 · 2025: 10 · 2024: 11 · 2023: 16 · 2022: 19 · 2021: 15 · 2020: 11 · 2019: 14 · 2018: 9 · 2017: 5 · 2016: 6 · 2015: 4 · 2014: 7 · 2013: 7 · 2012: 1
- FWCI
- 12.37
- Type
- journal article
- Language
- en
- Open access
- bronze
- doi.org
- Locations
- Personnel Psychology (publishedVersion)
- UWA Profiles and Research Repository (UWA) (submittedVersion)
- HKBU Institutional Repository (Hong Kong Baptist University) (submittedVersion)
- Rare & Special e-Zone (The Hong Kong University of Science and Technology) (submittedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
- Social Sciences › Business, Management and Accounting › Industrial relations › Labor Movements and Unions
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Conflict Management and Negotiation
- Keywords
- employee voice behavior, uncertainty management theory, organizational justice, interpersonal justice, procedural justice, distributive justice, elaboration likelihood model, job tenure
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