The DOI matches its Crossref record; 28 of the 28 references it cites were found in a registry or an index.
Freedom to roam: a study of mobile device adoption and accessibility for people with visual and motor disabilities
Abstract
Mobile devices provide people with disabilities new opportunities to act independently in the world. However, these empowering devices have their own accessibility challenges. We present a formative study that examines how people with visual and motor disabilities select, adapt, and use mobile devices in their daily lives. We interviewed 20 participants with visual and motor disabilities and asked about their current use of mobile devices, including how they select them, how they use them while away from home, and how they adapt to accessibility challenges when on the go. Following the interviews, 19 participants completed a diary study in which they recorded their experiences using mobile devices for one week. Our results show that people with visual and motor disabilities use a variety of strategies to adapt inaccessible mobile devices and successfully use them to perform everyday tasks and navigate independently. We provide guidelines for more accessible and empowering mobile device design.
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In the citing paper
“despite the awareness of more accessible devices, some blind users prefer to buy cheaper options [7].”
From Designing a text entry multimodal keypad for blind users of touchscreen mobile phones (2014) · cites this paper as [7]
In the citing paper
“Still, voice interaction has its complications: it is not always accurate, it is difficult to use in noisy environments [10], and can be undesirable due to privacy or etiquette concerns [7].”
From Designing a text entry multimodal keypad for blind users of touchscreen mobile phones (2014) · cites this paper as [7]
In the citing paper
“Despite those challenges, users with motor impairments still express enthusiasm about touchscreen de vices' potential to empower them with more independence in daily life [2,15,33].”
From Enhancing Android accessibility for users with hand tremor by reducing fine pointing and steady tapping (2015) · cites this paper as [15]
In the citing paper
“While these assistive technologies provide a vital role translating visual content into a non-visual format, research suggests difficulties continue to be experienced when using mobile devices [8,19].”
From Determining the Accessibility of Mobile Screen Readers for Blind Users (2012) · cites this paper as [8]
In the citing paper
“previous HCI research has shown that AT, though designed to enhance accessibility, can unintentionally create social barriers and stigma if they visibly mark users as 'other' [84], leading students to avoid otherwise beneficial devices [45, 84].”
From Rethinking “Empowering Technology” in Higher Education Accessibility: A Case Study of Disabled Students’ Experiences at a German University (2026) · cites this paper as [45]
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Kameswaran, V., J. Fiannaca, A., Kneisel, M., Karlson, A., Cutrell, E., & Ringel Morris, M. (2020) · Proceedings of the 22nd International ACM SIGACCESS Conference on Computers and Accessibility · doi:10.1145/3373625.3416995 · Cited by 33
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BackgroundEnhancing Blind Visitor’s Autonomy in a Science Museum Using an Autonomous Navigation Robot
Kayukawa, S., Sato, D., Murata, M., Ishihara, T., Takagi, H., Morishima, S., & Asakawa, C. (2023) · CHI Conference on Human Factors in Computing Systems · doi:10.1145/3544548.3581220 · Cited by 41
Designing wearable computing technology for acceptability and accessibility
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“More generally, studies have examined different aspects of accessibility for the blind such as the web [27], [28], [9], [29] and mobile devices [30].”
BackgroundSeaborn, K., Pennefather, P., & Fels, D. (2020) · Hum. Comput. Interact. · doi:10.1080/07370024.2018.1555481 · Cited by 25
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“Moreover, despite the awareness of more accessible devices, some blind users prefer to buy cheaper options [7].”
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“Kane et al. [12] focused on the selection and use of mobile devices by individuals with visual impairments and mobility impairments.”
BackgroundSelf-citationDesigning for Independence for People with Visual Impairments
Lee, S., Reddie, M., & Carroll, J. M. (2021) · Proceedings of the ACM on Human-Computer Interaction · doi:10.1145/3449223 · Cited by 28
“ATs may not function well in non-ideal environmental conditions or social situations, and they may not be adaptable to individual users’ needs or preferences [46].”
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Eltaher, F., Miralles‐Pechuán, L., Courtney, J., Millar, K., Smith, C., & McKeever, S. (2023) · IEEE Access · doi:10.1109/access.2023.3244073 · Cited by 28
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“[14] found that participants’ ability to use their devices were subject to day-to-day fluctuations due to stress, medication, fatigue, and weather, in addition to longer term changes in abilities.”
BackgroundSelf-citationAccessible Play in Everyday Spaces
Seaborn, K., Edey, J. K., Dolinar, G., Whitfield, M., Gardner, P., Branje, C., & Fels, D. I. (2016) · ACM Transactions on Computer-Human Interaction · doi:10.1145/2893182 · Cited by 27
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“The expression of a desire for customizability is a common result in the evaluation of assistive technology [15].”
BackgroundAssisting people with visual impairments in aiming at a target on a large wall-mounted display
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“Because many of people with visual impairments carry mobile phones at all times (Kane et al., 2009), mobile phones are becoming even more popular commodities.”
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“Anumberofstudies(e.g. [8,28,29])embracetheconceptof“userempowerment”, which can be expressed as “the users of the technology are empowered to create and modify it to solve their own problems … and they are involved in all design activities, including the development of prototypes” [19].”
BackgroundTigwell, G. W., Sarsenbayeva, Z., Gorman, B. M., Flatla, D. R., Gonçalves, J., Yeşilada, Y., & Wobbrock, J. O. (2019) · CHI Conference Extended Abstracts on Human Factors in Computing Systems (CHI EA) · doi:10.1145/3290607.3299029 · Cited by 26
“…and so studies have investigated understanding how people with visual and motor impairments use mobile devices when outside of their homes [9], what input errors and challenges are similar between people using small devices and people with a motor impairment using a desktop [34] and…”
BackgroundSelf-citationMobile apps for the greater good
Pauca, V. P., & Guy, R. T. (2012) · ACM Technical Symposium on Computer Science Education (SIGCSE) · doi:10.1145/2157136.2157291 · Cited by 26
Shoaib, M., Khan, S., Fitzpatrick, D., & Pitt, I. (2023) · Universal Access in the Information Society · doi:10.1007/s10209-023-00990-3 · Cited by 22
“Since visually impaired people are increasingly using smartphones and similar devices [8–10], usable and responsive interfaces must be developed to fulfil their needs.”
Exploring the use of an aerial robot to guide blind runners
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Tapping Task Performance on Smartphones in Cold Temperature
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“As researchers who have conducted numerous deployment studies previously [4,16,19,24,25,32] and written about their advantages [29], we find it essential to look critically at the work that surrounds this method and the ways in which such work might influence our findings.”
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“Through a diary study and interviews, Kane et al. [2009] showed that mobile technology allows visually impaired users to gain independence.”
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“A review of HCI conference proceedings [16, 20, 22, 31], the Guidebook of Touchscreen Interface Design [7, 32, 41, 44], and some ergonomic engineering books [12, 40] was also conducted to obtain additional items.”
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“Similar to past work [50], participants expressed the challenge it was to re-learn tasks fows after updates and upgrades because “this is the new path I have to go through to do the things that I’m used to doing.”
ResultTetraMail: a usable email client for blind people
Khan, A., Khusro, S., Niazi, B., Ahmad, J., Alam, I., & Khan, I. (2018) · Universal Access in the Information Society · doi:10.1007/s10209-018-0633-5 · Cited by 24
Mobile accessibility tools for the visually impaired
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Understanding Physical Safety, Security, and Privacy Concerns of People with Visual Impairments
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Self-citationToward designing mobile games for visually challenged children
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Ahmed, F., Mahmud, M. S., Al-Fahad, R., Alam, S., & Yeasin, M. (2018) · International Conference on Data Intelligence and Security (ICDIS) · doi:10.1109/icdis.2018.00020 · Cited by 21
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A holistic understanding of challenges faced by people with low vision
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“While prior work has shown that screenreader users are slower at mobile tasks than sighted users [5,21], these results emphasize how widespread this trend is for tasks that are often deemed to be microinteractions.”
BackgroundVisual Content Considered Private by People Who are Blind
Stangl, A. J., Shiroma, K., Xie, B., Fleischmann, K. R., & Gurari, D. (2020) · International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS) · doi:10.1145/3373625.3417014 · Cited by 24
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“email accounts; a protective case since the unit may be dropped due to limited fine motor control; and a lanyard for retrieving the phone if it does drop [38].”
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“It was reported in [8] that, the use of main stream devices instead of specialized ones provide many ben efits to the users, e.g. reduced cost, increased mobility, im proved usability, and less social stigma.”
BackgroundToward Accessible Health and Fitness Tracking for People with Mobility Impairments
Malu, M., & Findlater, L. (2016) · International Conference on Pervasive Computing Technologies for Healthcare · doi:10.4108/eai.16-5-2016.2263329 · Cited by 19
“Mobile phones can provide a sense of independence for users with disabilities [24], yet accessibility challenges range from retrieving the device from a pocket [32] to using multitouch gestures [2].”
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“On the contrary, access of these devices for adults with ASD and ID has been limited, likely due to restricted resources and/or lack of accessibility (Chadwick et al., 2013; Fox, 2011; Kane et al., 2009).”
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BackgroundMethodological Standards in Accessibility Research on Motor Impairments: A Survey
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“Moreover, several studies have shown that individuals with permanent impairments prefer to use mainstream technology rather than specialized devices due to several factors, including, but not limited to, social and financial components [112, 190, 218].”
BackgroundRePlay: Touchscreen Interaction Substitution Method for Accessible Gaming
Ahmetovic, D., Riboli, D., Bernareggi, C., & Mascetti, S. (2021) · International Conference on Human-Computer Interaction with Mobile Devices and Services (MobileHCI) · doi:10.1145/3447526.3472044 · Cited by 17
“However, mobile devices are accessed through touch screen interaction, which is challenging for people with UEMI [41] because it depends on precise fnger movements [14].”
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Mobile Device Accessibility for the Visually Impaired
Damaceno, R. J. P., Braga, J. C., & Mena‐Chalco, J. P. (2016) · Brazilian Symposium on Human Factors in Computing Systems (IHC) · doi:10.1145/3033701.3033703 · Cited by 17
“7 Há desconforto ao ouvir o leitor de tela em ambientes ruidosos [21,34]”
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Mobile Phones and the Well‐Being of Blind Micro‐Entrepreneurs in Indonesia
Anwar, M., & Johanson, G. (2015) · The Electronic Journal of Information Systems in Developing Countries · doi:10.1002/j.1681-4835.2015.tb00481.x · Cited by 16
“Although many studies have made the link between ICT and disability (e.g., Chaudhry, 2005; Goggin, 2011; Kane et al., 2009; Pal et al., 2009; Toboso, 2011), there are no studies on the impact of mobile phone on disabled microentrepreneurs and its relationships to their well-being.”
BackgroundAkter, T., Dosono, B., Ahmed, T., Kapadia, A. C., & Semaan, B. (2020) · USENIX Security Symposium · Cited by 17
Designing Wearable Haptic Information Displays for People with Vision Impairments
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“Most of the latest literature about accessibility, in HCI and Information Science, has focused mainly on technology affordances, methodologies, practices and development of accessible design [6-8].”
Evaluation of a Mobile Head-Tracker Interface for Accessibility
Roig-Maimó, M. F., Manresa-Yee, C., Varona, J., & MacKenzie, I. S. (2016) · Lecture notes in computer science · doi:10.1007/978-3-319-41267-2_63 · Cited by 16
“[13] reported that people with disabilities rely on mass-market devices instead of using devices specially designed for them.”
BackgroundUnblind Your Apps: Predicting Natural-Language Labels for Mobile GUI Components by Deep LearningPreprint
Chen, J., Chen, C., Xing, Z., Xu, X., Zhu, L., Li, G., & Wang, J. (2020) · arXiv (Cornell University) · doi:10.48550/arxiv.2003.00380 · Cited by 16
“Kane et al [50] carry out a study of mobile device adoption and accessibility for people with visual and motor disabilities.”
BackgroundCrowdsourcing Accessibility: Human-Powered Access Technologies
Brady, E. L., & Bigham, J. P. (2015) · now publishers, Inc. eBooks · doi:10.1561/9781680830354 · Cited by 15
Accessibility-Related Publication Distribution in HCI Based on a Meta-Analysis
Colley, M., Kränzle, T., & Rukzio, E. (2022) · CHI Conference Extended Abstracts on Human Factors in Computing Systems (CHI EA) · doi:10.1145/3491101.3519701 · Cited by 16
Theodorou, P., Tsiligkos, K., Μηλιώνης, Α., & Filios, C. (2022) · Sensors · doi:10.3390/s23010367 · Cited by 15
Park, S., Kim, H. K., Lee, Y., & Park, J. (2025) · Universal Access in the Information Society · doi:10.1007/s10209-023-01028-4 · Cited by 15
“As such, kiosks convert customers into co-producers of services to reduce costs and increase productivity [15].”
Easley, W., Williams, M. A., Abdolrahmani, A., Galbraith, C., Branham, S. M., Hurst, A. K., & Kane, S. K. (2016) · CHI Conference Extended Abstracts on Human Factors in Computing Systems (CHI EA) · doi:10.1145/2851581.2892470 · Cited by 15
Self-citationDisability Design and Innovation in Low Resource Settings: Addressing Inequality Through HCI
Barbareschi, G., Ramírez, D. Z. M., Holloway, C., Swaminathan, S. M., Vashistha, A., & Cutrell, E. B. (2021) · CHI Conference Extended Abstracts on Human Factors in Computing Systems (CHI EA) · doi:10.1145/3411763.3441340 · Cited by 15
“In the last decade, researchers and practitioners in the field of HCI have become increasingly committed to research that is inclusive towards people with disabilities [4, 6, 14].”
BackgroundCarrington, P., Chang, J.-M., Chang, K., Hornback, C., Hurst, A. K., & Kane, S. K. (2016) · ACM Transactions on Accessible Computing · doi:10.1145/2873062 · Cited by 15
“Each image shows a power wheelchair user with a different hand pose performing a swipe gesture. draw unwanted attention to the individual, leading wheelchair users to choose main-stream devices, even if they do not provide appropriate accessibility features [Kane et al. 2009].”
BackgroundSelf-citationSwobodzinski, M., & Parker, A. T. (2019) · doi:10.15760/trec.227 · Cited by 15
“In a recent study of 259 visually impaired individuals (Kane et al., 2009), the use rate of mobile wayfinding apps was 13%, which makes it a distant third behind the 29.”
BackgroundInfluentialMachine Learning Techniques Applied to Profile Mobile Banking Users in India
Carr, M., Ravi, V., Reddy, G. S., & Veranna, D. (2013) · International Journal of Information Systems in the Service Sector · doi:10.4018/jisss.2013010105 · Cited by 14
Mobile accessibility: natural user interface for motion-impaired users
Manresa-Yee, C., Roig-Maimó, M. F., & Varona, J. (2017) · Universal Access in the Information Society · doi:10.1007/s10209-017-0583-3 · Cited by 14
“Further, research reports that people with disabilities rely on mass-market devices instead of using those specially designed for them [5].”
BackgroundCrovari, P., Gianotti, M., Riccardi, F., & Garzotto, F. (2019) · Biannual Conference of the Italian SIGCHI Chapter (CHItaly) · doi:10.1145/3351995.3352041 · Cited by 14
Torrado, J. C., Jaccheri, L., Pelagatti, S., & Wold, I. (2022) · Entertainment Computing · doi:10.1016/j.entcom.2022.100477 · Cited by 14
The accessibility and usage of smartphones by Arab-speaking visually impaired people
Al-Mouh, N. A., & Al-Khalifa, H. S. (2015) · International Journal of Pervasive Computing and Communications · doi:10.1108/ijpcc-09-2015-0033 · Cited by 14
Back-of-Device Force Feedback Improves Touchscreen Interaction for Mobile Devices
Maiero, J., Eibich, D., Kruijff, E., Hinkenjann, A., Stuerzlinger, W., Benko, H., & Ghinea, G. (2019) · IEEE Transactions on Haptics · doi:10.1109/toh.2019.2911519 · Cited by 14
“, [35]–[38], showing the potential of using such methods for inthe-pocket operation of a smartphone, or for visually impaired people [39].”
BackgroundDisability design and innovation in computing research in low resource settings
Ramirez, D. Z. M., Barbareschi, G., Donovan-Hall, M. K., Sobuh, M., Elayyan, N., Nakandi, B. T., Ssekitoleko, R. T., Olenja, J., Magomere, G. N., Daymond, S., et al. (2020) · International ACM SIGACCESS Conference on Computers and Accessibility · doi:10.1145/3373625.3417301 · Cited by 15
“HCI research has shown how technology, can be a valuable tool that increases independence, empowers PWD and enables better access to opportunities [8-11].”
BackgroundDemonstrating Interaction: The Case of Assistive Technology
Reyes-Cruz, G., Fischer, J. E., & Reeves, S. (2022) · ACM Transactions on Computer-Human Interaction · doi:10.1145/3514236 · Cited by 15
BubbleCam: Engaging Privacy in Remote Sighted Assistance
Xie, J., Yu, R., Zhang, H., Lee, S., Billah, S. M., & Carroll, J. M. (2024) · CHI Conference on Human Factors in Computing Systems · doi:10.1145/3613904.3642030 · Cited by 13
“Furthermore, even the assistive technologies designed to aid them could pose privacy concerns, such as aural eavesdropping when using screen readers [10, 12, 62, 85], or visual eavesdropping when using screen magnifer or enlarge screens [12, 41, 48, 83].”
BackgroundWang, Y., & Price, C. E. (2022) · Springer eBooks · doi:10.1007/978-3-030-82786-1_13 · Cited by 14
Vatavu, R.-D., Ungurean, O.-C., & Bilius, L.-B. (2022) · ACM Symposium on User Interface Software and Technology (UIST) · doi:10.1145/3526113.3545662 · Cited by 15
“This fnding contrasts the large body of accessibility research conducted for users with motor and mobility impairments and other interactive systems, including desktop computers [24,26,63,72], mobile devices [2,33,39,54,55,59, 82], and wearables [50,77,81], which have received signifcant attention.”
BackgroundUnderstanding Touch and Motion Gestures for Blind People on Mobile Devices
Romano, M., Bellucci, A., & Aedo, I. (2015) · Lecture notes in computer science · doi:10.1007/978-3-319-22701-6_3 · Cited by 13
“Mainstream mobile devices, like smartphones, are widely used by blind people [7]: they offer opportunities to increase their level of independence by making it possible to keep in touch with family and caregivers [18], orientate themselves in the street [3] and have portable access to assistive technologies like scree…”
BackgroundA google glass app to help the blind in small talk
Tanveer, M. I., & Hoque, M. E. (2014) · International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS) · doi:10.1145/2661334.2661338 · Cited by 13
“Kane et al. [1] showed that the use of devices for a more general user group (e.g. smartphone) attracts users with reduced cost, increased mobility, improved usability, and less social stigma.”
BackgroundDesigning Wearable Mobile Device Controllers for Blind People
Feng, C. (2016) · International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS) · doi:10.1145/2982142.2982144 · Cited by 13
“Blind people, arguably more than sighted people, get critical information from their phones by using mobile applications to check their current location, plan routes, and get directions while traveling [1].”
BackgroundOmnis Prædictio: Estimating the full spectrum of human performance with stroke gestures
Leiva, L. A., Vatavu, R.-D., Martín-Albo, D., & Plamondon, R. (2020) · International Journal of Human-Computer Studies · doi:10.1016/j.ijhcs.2020.102466 · Cited by 13
“[41] Kane, S.”
MethodMobile devices and weak ties: a study of vision impairments and workplace access in Bangalore
Pal, J., & Lakshmanan, M. (2014) · Disability and Rehabilitation Assistive Technology · doi:10.3109/17483107.2014.974224 · Cited by 13
Towards Dynamic Natural Interaction Ensembles
Altakrouri, B., & Schräder, A. (2012) · Electronic workshops in computing · doi:10.14236/ewic/hci2012.85 · Cited by 13
“[10] on mobile interactions with motor-impaired people nevertheless reports a clear mismatch between the available devices and abilities of the motor-impaired participants, since none of them used accessibility mobile devices.”
BackgroundKuriakose, B., Shrestha, R., & Sandnes, F. E. (2023) · Biannual Conference of the Italian SIGCHI Chapter (CHItaly) · doi:10.1145/3605390.3605421 · Cited by 12
Metadata
- Authors
- Kane, S. K., Jayant, C., Wobbrock, J. O., & Ladner, R. E.
- Affiliations
- University of Washington (US)
- Venue
- Proceedings of the 11th international ACM SIGACCESS conference on Computers and accessibility
- Publisher
- ACM
- Published
- 2009-10-25
- Pages
- 115-122
- OpenAlex
- W2168842329
- Cited by
- 383
- References
- 28
- Citations by year
- 2026: 10 · 2025: 13 · 2024: 14 · 2023: 22 · 2022: 14 · 2021: 24 · 2020: 30 · 2019: 43 · 2018: 24 · 2017: 33 · 2016: 43 · 2015: 37 · 2014: 18 · 2013: 24 · 2012: 11
- FWCI
- 16.24
- Type
- conference paper
- Language
- en
- Open access
- closed
- Locations
- International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS) (publishedVersion)
- Funders
- National Science Foundation
- Topics
- Social Sciences › Human Factors and Ergonomics › Digital Accessibility for Disabilities
- Health Sciences › Health Professions › Occupational Therapy › Assistive Technology in Communication and Mobility
- Physical Sciences › Computer Science › Human-Computer Interaction › Usability and User Interface Design
- Keywords
- visual impairment, motor impairment, assistive technology, independent navigation, people with disabilities
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