The DOI matches its Crossref record; 28 of the 28 references it cites were found in a registry or an index.
Freedom to roam: a study of mobile device adoption and accessibility for people with visual and motor disabilities
Abstract
Mobile devices provide people with disabilities new opportunities to act independently in the world. However, these empowering devices have their own accessibility challenges. We present a formative study that examines how people with visual and motor disabilities select, adapt, and use mobile devices in their daily lives. We interviewed 20 participants with visual and motor disabilities and asked about their current use of mobile devices, including how they select them, how they use them while away from home, and how they adapt to accessibility challenges when on the go. Following the interviews, 19 participants completed a diary study in which they recorded their experiences using mobile devices for one week. Our results show that people with visual and motor disabilities use a variety of strategies to adapt inaccessible mobile devices and successfully use them to perform everyday tasks and navigate independently. We provide guidelines for more accessible and empowering mobile device design.
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In the citing paper
“despite the awareness of more accessible devices, some blind users prefer to buy cheaper options [7].”
From Designing a text entry multimodal keypad for blind users of touchscreen mobile phones (2014) · cites this paper as [7]
In the citing paper
“Still, voice interaction has its complications: it is not always accurate, it is difficult to use in noisy environments [10], and can be undesirable due to privacy or etiquette concerns [7].”
From Designing a text entry multimodal keypad for blind users of touchscreen mobile phones (2014) · cites this paper as [7]
In the citing paper
“Despite those challenges, users with motor impairments still express enthusiasm about touchscreen de vices' potential to empower them with more independence in daily life [2,15,33].”
From Enhancing Android accessibility for users with hand tremor by reducing fine pointing and steady tapping (2015) · cites this paper as [15]
In the citing paper
“While these assistive technologies provide a vital role translating visual content into a non-visual format, research suggests difficulties continue to be experienced when using mobile devices [8,19].”
From Determining the Accessibility of Mobile Screen Readers for Blind Users (2012) · cites this paper as [8]
In the citing paper
“previous HCI research has shown that AT, though designed to enhance accessibility, can unintentionally create social barriers and stigma if they visibly mark users as 'other' [84], leading students to avoid otherwise beneficial devices [45, 84].”
From Rethinking “Empowering Technology” in Higher Education Accessibility: A Case Study of Disabled Students’ Experiences at a German University (2026) · cites this paper as [45]
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“Though it is not uncommon to see disabled stakeholders appropriate general-purpose devices to serve as assistive devices because of their high cost or low usability [3,9,10], the ecosystem we unearthed is unique because of its focus on educational content, involvement of marginalized low-income blind people living in…”
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BackgroundDark-Side Avoidance of Mobile Applications With Data Biases Elimination in Socio-Cyber World
Ma, Y., Yu, C., Yan, M., Sangaiah, A. K., & Wu, Y. (2023) · IEEE Transactions on Computational Social Systems · doi:10.1109/tcss.2023.3264696 · Cited by 11
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Silva, G. M. S., Andrade, R. M. C., & Darin, T. (2019) · Brazilian Symposium on Human Factors in Computing Systems (IHC) · doi:10.1145/3357155.3358450 · Cited by 14
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Sultan, N., Siddiq, K., Rashid, T., & Farooque, M. (2015) · International Journal of Computer Applications · doi:10.5120/ijca2015906343 · Cited by 12
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Palla, A., Sarti, L., Frigerio, A., & Fanucci, L. (2016) · IEEE Symposium on Computers and Communications (ISCC) · doi:10.1109/iscc.2016.7543753 · Cited by 11
“In the last few years many users with disabilities became confident with the touch screen interface due to the increasing smartphones popularity [10].”
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Paisios, N., Rubinsteyn, A., & Subramanian, L. (2012) · Cited by 11
Armstrong-Wood, R., Messiou, C., Kite, A., Joyce, E., Panousis, S., Campbell, H., Lauriau, A., Manning, J. B., & Carlson, T. (2023) · Disability and Rehabilitation Assistive Technology · doi:10.1080/17483107.2023.2192246 · Cited by 10
“This finding is supported by Kane et al. [52], who found that people with disabilities used mass-market devices over specialised devices even when specialist access methods were available, possibly due to concerns of AT drawing attention to a user’s disability and stigmatisation [10,15].”
BackgroundResultIntersecting Liminality: Acquiring a Smartphone as a Blind or Low Vision Older Adult
Figueira, I., Cha, Y., & Branham, S. M. (2024) · The 26th International ACM SIGACCESS Conference on Computers and Accessibility · doi:10.1145/3663548.3675622 · Cited by 10
Chowdhary, K., Yu, D. X., Pramana, G., Mesoros, M., Fairman, A. D., Dicianno, B. E., & Parmanto, B. (2021) · JMIR Human Factors · doi:10.2196/23794 · Cited by 10
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“…or hobby Place of Residence The impact one's place of residence on their activities, abilities, or resources Efficiency A comparison of speed between now and prior to their loss of vison Paper 191 Page 4 ways or not to their fullest capacity, which has been found in Kane et al. 2009 [19].”
BackgroundDesign and Development of Android Based Mobile Application for Specially Abled People
Kaur, S., & Dhindsa, K. S. (2019) · Wireless Personal Communications · doi:10.1007/s11277-019-06990-y · Cited by 10
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Pans, M., González, L.-M., Úbeda-Colomer, J., & Devís‐Devís, J. (2019) · BMC Public Health · doi:10.1186/s12889-019-7339-3 · Cited by 10
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Liang, C., Iravantchi, Y., Krolikowski, T., Geng, R., Sample, A. P., & Guo, A. (2023) · ACM Symposium on User Interface Software and Technology (UIST) · doi:10.1145/3586183.3606730 · Cited by 9
Stent, A. J., Azenkot, S., & Stern, B. (2010) · International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS) · doi:10.1145/1878803.1878865 · Cited by 9
“One key finding is the necessity of getting around the menu-and-tap interaction paradigm on these devices [6]; another is the potential for these devices to be useful if they support user-installable applications [8].”
Smart Navigation Aids for Blind and Vision Impairment People
Saud, S. N., Raya, L. B., Abdullah, M. I., & Isa, M. Z. A. (2021) · Advances in intelligent systems and computing · doi:10.1007/978-3-030-68133-3_6 · Cited by 9
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LaForce, S., & Bright, D. (2021) · Assistive Technology · doi:10.1080/10400435.2021.1926372 · Cited by 9
“As smartphones became popular, Kane et al. (2009) conducted a qualitative study to determine mobile device adoption barriers.”
BackgroundTheodorou, P., Tsiligkos, K., Μηλιώνης, Α., & Tsigris, A. (2022) · British Journal of Visual Impairment · doi:10.1177/02646196221131739 · Cited by 9
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Omari, O. J. (2013) · IOSR Journal of Computer Engineering · doi:10.9790/0661-1551318 · Cited by 9
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“stakeholders who have visual or motor impairments [18].”
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Brewer, R. N., Ellison, N. B., & Transportation, A. (2020) · Deep Blue (University of Michigan) · Cited by 8
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“Additionally, a small study conducted by the University of Washington suggests that screen readers, voice input, large buttons, screen magnification, improved contrast, and optical character recognition may considered for designing an application for differently-abled [18].”
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“A study even found ten-dencies toward decreasing accessibility in mobile phones (Kane et al., 2009).”
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Early adopters of a low vision head-mounted assistive technology
Zolyomi, A., & Snyder, J. (2020) · ACM SIGACCESS Accessibility and Computing · doi:10.1145/3386410.3386412 · Cited by 5
Dynamic indoor navigation and orientation system for people with impairments
Richter, J., Lorenz, J., Costantino, M., Traubinger, V., Tauchmann, N., Graichen, T., & Heinkel, U. (2020) · Mensch und Computer (MuC) · doi:10.1145/3404983.3410000 · Cited by 5
“Users with physical disabilities experience a variety of accessibility barriers in assistive technologies not designed for their specic needs [11].”
BackgroundMarsh, A., & Milne, L. R. (2024) · ACM Transactions on Accessible Computing · doi:10.1145/3670690 · Cited by 6
“Shinohara and Wobbrock interviewed participants with a wide range of disabilities and found that the use of AT in public spaces often drew unwanted attention, which could stigmatize users [48] but could also be used to increase the safety of the individual using it (e.g., using a white cane when…”
InfluentialTouchscreen travelers: Hands, bodies, agency, and mobile game players
Anderson, S. L. (2018) · Convergence The International Journal of Research into New Media Technologies · doi:10.1177/1354856518807403 · Cited by 4
Alsabban, M., Karim, A., Sun, V. H., Hashim, J., & AlSayed, O. (2020) · Lecture notes in computer science · doi:10.1007/978-3-030-60149-2_14 · Cited by 4
Davis, N., Xie, B., & Gurari, D. (2020) · Proceedings of the Association for Information Science and Technology · doi:10.1002/pra2.251 · Cited by 4
“Assistive technologies before the advent of the smartphone typically only served a singular function, and included tools like optical character recognition (OCR) readers, light detectors, color identifiers, and GPS navigation aids (Bigham et al., 2010; Kane et al., 2009).”
BackgroundSherman, I. N., Bowers, J. D., Laborde, L.-L., Gilbert, J. E., Ruiz, J., & Traynor, P. (2020) · IEEE International Symposium on Technology and Society (ISTAS) · doi:10.1109/istas50296.2020.9462185 · Cited by 4
Ungurean, O.-C., & Vatavu, R.-D. (2022) · Lecture notes in networks and systems · doi:10.1007/978-3-031-06894-2_2 · Cited by 4
“From this perspective, wearables provide unique opportunities for users with motor disabilities, for which reaching to the smartphone, grasping, and keeping it in a steady position during interaction represent accessibility challenges [10, 16, 18].”
Background“I stepped into a puddle”: Non-Visual Texting in Nomadic Contexts
Karimi, P., Brady, E. L., Martin-Hammond, A. M., & Bolchini, D. P. (2023) · International Web for All Conference (W4A) · doi:10.1145/3587281.3587285 · Cited by 4
“Our participants reported using a variety of assistive texting technologies when outside the home, including screen-based and voicebased mobile applications [33, 44].”
BackgroundEnhancing Screen Reader Intelligibility in Noisy Environments
Ahmetovic, D., Galimberti, G., Avanzini, F., Bernareggi, C., Ludovico, L. A., Presti, G., Vasco, G., & Mascetti, S. (2023) · IEEE Transactions on Human-Machine Systems · doi:10.1109/thms.2023.3280030 · Cited by 6
“People with BSLV commonly use mobile devices through screen readers [2], which can be employed to access most native functionalities [8] as well as assistive capabilities provided by third-party developers.”
The impacts of situational visual impairment on usability of touch screens
Hosseini, M., Hamidi, H. R., & Kermanshahani, S. (2024) · Multimedia Tools and Applications · doi:10.1007/s11042-024-18689-9 · Cited by 4
Design of Web-Based Tools to Study Blind People’s Touch-Based Interaction with Smartphones
Buzzi, M. C., Buzzi, M., Leporini, B., & Trujillo, A. (2015) · Communications in computer and information science · doi:10.1007/978-3-319-21380-4_2 · Cited by 4
“Nevertheless, voice interaction is not always accurate, is difficult to use in noisy environments [3], and can be undesirable due to privacy or etiquette concerns [4].”
BackgroundHow power wheelchair users choose computing devices
Carrington, P., Hurst, A. K., & Kane, S. K. (2013) · International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS) · doi:10.1145/2513383.2513426 · Cited by 4
“FACTORS AFFECTING DEVICE USE As found in previous work [1], our participants often used multiple devices in order to accomplish their daily goals.”
MethodSelf-citationUsing social microvolunteering to answer visual questions from blind users
Brady, E. L. (2015) · ACM SIGACCESS Accessibility and Computing · doi:10.1145/2809904.2809910 · Cited by 4
“Related Work Mobile devices and smartphones have increased feelings of autonomy and independence among people with disabilities [1], as they can access information [2] or call others for help while out of the house [7].”
Backgroundda Silva, A. F. D. A., da Silva, A. B. M., Pontes, V. O., Watanabe, E. N., Ito, M., & de Santana, V. F. (2013) · Human Factors in Computing Systems · doi:10.5555/2577101.2577161 · Cited by 4
User-defined Bend Gesture Completion Strategies for Discrete and Continuous Inputs
Borah, P. P., Sorathia, K. B., & Sarcar, S. (2021) · Lecture notes in computer science · doi:10.1007/978-3-030-85613-7_14 · Cited by 4
Lee, J. G. W., Lee, B., Choi, S., Seo, J., & Choe, E. K. (2024) · Proceedings of the ACM on Interactive Mobile Wearable and Ubiquitous Technologies · doi:10.1145/3659585 · Cited by 3
“To understand blind individuals’ experiences and needs, past research employed surveys, interviews, diary studies, etc. [27, 53, 54], complementing large-scale app analysis.”
BackgroundImproving Accessibility Design on Touchscreens
Xu, S. (2015) · Interacción · doi:10.1007/978-3-319-20681-3_15 · Cited by 3
“It brings new challenges to the blind community as 82 % of the blind people are 50 years and older [1] and many have cognitive or motor disabilities [14].”
BackgroundAccessible mHealth for patients with dexterity impairments
Yu, D. X., Parmanto, B., Dicianno, B. E., Watzlaf, V. J. M., & Seelman, K. D. (2014) · International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS) · doi:10.1145/2661334.2661402 · Cited by 3
“such as lack of screen space [6] and small form factors [7, 8].”
BackgroundSocial Dimensions of Technology-Mediated Sight
Zolyomi, A., Shukla, A., & Snyder, J. (2016) · International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS) · doi:10.1145/2982142.2982190 · Cited by 3
“order to work around inaccessible situations, including modifying their actions and environments [1,3,4].”
BackgroundAccessible Touch Input for People with Motor Impairments
Mott, M. E. (2017) · CHI Conference Extended Abstracts on Human Factors in Computing Systems (CHI EA) · doi:10.1145/3027063.3027123 · Cited by 3
“Research efforts have included understanding how people with motor impairments interact with touch-enabled devices in their everyday life [2,5].”
BackgroundFactors that Impact the Acceptability of On-Body Interaction by Users with Visual Impairments
Costa, D., & Duarte, C. (2019) · Lecture notes in computer science · doi:10.1007/978-3-030-29381-9_17 · Cited by 3
Quamar, A. H., Schmeler, M. R., McCue, M. P., Cooper, R. A., Goldberg, M. R., DiGiovine, C. P., Collins, D. M., & Schein, R. M. (2023) · American Journal of Occupational Therapy · doi:10.5014/ajot.2023.050285 · Cited by 3
“Indeed, portable and customizable mobile technology devices such as smartphones and tablets are the most carried assistive technology devices (ATDs) for PWDs (Kane et al., 2009).”
Actuation of Braille Text into a Braille Code and Braille Board with Navigation System
Manikandan, R., Baráth, B. Á., Barath, V., & Bhrugunandana, K. (2024) · International Conference on Science Technology Engineering and Mathematics (ICONSTEM) · doi:10.1109/iconstem60960.2024.10568883 · Cited by 3
A modular suite to support human-smartphone interaction for people with motor skill impairments
Donati, M., Fanucci, L., Iacopetti, F., & Vecchio, A. (2015) · International Conference on Design & Technology of Integrated Systems in Nanoscale Era (DTIS) · doi:10.1109/dtis.2015.7127385 · Cited by 3
“Specialized devices for people with disabilities are produced or customized by niche manufacturers, but they can be hard to find and expensive [4].”
BackgroundEnriquecendo a experiência de uso do piso tátil com audiodescrições providas por celular
Firmino, E., & Teófilo, M. (2013) · doi:10.5555/2577101.2577157 · Cited by 3
Metadata
- Authors
- Kane, S. K., Jayant, C., Wobbrock, J. O., & Ladner, R. E.
- Affiliations
- University of Washington (US)
- Venue
- Proceedings of the 11th international ACM SIGACCESS conference on Computers and accessibility
- Publisher
- ACM
- Published
- 2009-10-25
- Pages
- 115-122
- OpenAlex
- W2168842329
- Cited by
- 383
- References
- 28
- Citations by year
- 2026: 10 · 2025: 13 · 2024: 14 · 2023: 22 · 2022: 14 · 2021: 24 · 2020: 30 · 2019: 43 · 2018: 24 · 2017: 33 · 2016: 43 · 2015: 37 · 2014: 18 · 2013: 24 · 2012: 11
- FWCI
- 16.24
- Type
- conference paper
- Language
- en
- Open access
- closed
- Locations
- International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS) (publishedVersion)
- Funders
- National Science Foundation
- Topics
- Social Sciences › Human Factors and Ergonomics › Digital Accessibility for Disabilities
- Health Sciences › Health Professions › Occupational Therapy › Assistive Technology in Communication and Mobility
- Physical Sciences › Computer Science › Human-Computer Interaction › Usability and User Interface Design
- Keywords
- visual impairment, motor impairment, assistive technology, independent navigation, people with disabilities
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