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Social Support, Reciprocity, and Anonymity in Responses to Sexual Abuse Disclosures on Social Media
Open accessAbstract
Seeking and providing support is challenging. When people disclose sensitive information, audience responses can substantially impact the discloser's wellbeing. We use mixed methods to understand responses to online sexual abuse-related disclosures on Reddit. We characterize disclosure responses, then investigate relationships between post content, comment content, and anonymity. We illustrate what types of support sought and provided in posts and comments co-occur. We find that posts seeking support receive more comments, and comments from “throwaway” (i.e., anonymous) accounts are more likely on posts also from throwaway accounts. Anonymous commenting enables commenters to share intimate content such as reciprocal disclosures and supportive messages, and commenter anonymity is not associated with aggressive or unsupportive comments. We argue that anonymity is an essential factor in designing social technologies that facilitate support seeking and provision in socially stigmatized contexts, and provide implications for social media site design. CAUTION: This article includes content about sexual abuse.
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“Andalibi et al [66] found that these two kinds of support can co-occur with other forms of support, such as posts seeking ES often seeking esteem and network support, and Attai et al [68] noted that Twitter is effective in seeking and providing health-related informational needs, contextually related with our problem of interest.”
From Psychosocial Effects of the COVID-19 Pandemic: Large-scale Quasi-Experimental Study on Social Media (2020) · cites this paper as [66]
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“These two forms of support have been found to be most prevalent and effective in several studies of online support and social media [38,62,66,67].”
From Psychosocial Effects of the COVID-19 Pandemic: Large-scale Quasi-Experimental Study on Social Media (2020) · cites this paper as [66]
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Wu, Q., Romero, T., & Semaan, B. (2024) · CHI Conference on Human Factors in Computing Systems · doi:10.1145/3613904.3642688 · Cited by 8
Cook, S., & Semaan, B. (2024) · Proceedings of the ACM on Human-Computer Interaction · doi:10.1145/3677089 · Cited by 7
Kaliappan, S., Liu, C., Jain, Y., Karkar, R., & Saha, K. (2025) · JMIR Aging · doi:10.2196/68890 · Cited by 8
Corradini, E. (2023) · Inf. · doi:10.3390/info14080436 · Cited by 7
"Giving a little 'ayyy, I feel ya' to someone's personal post"
Lottridge, D. M., Andalibi, N., Kim, J. O., & Kaye, J. (2019) · Proceedings of the ACM on Human-Computer Interaction · doi:10.1145/3359179 · Cited by 8
Self-citationUnderstanding How Marginalized Hijra in Bangladesh Navigate Complex Social Media Ecosystem
Nova, F. F., DeVito, M. A., Saha, P., Rashid, K. S., Turzo, S. R., Afrin, S., & Guha, S. (2020) · ACM Conference on Computer Supported Cooperative Work (CSCW) · doi:10.1145/3406865.3418317 · Cited by 7
Metadata
- Authors
- Andalibi, N., Haimson, O. L., Choudhury, M. D., & Forte, A.
- Affiliations
- Drexel University (US)
- University of California, Irvine (US)
- Georgia Institute of Technology (US)
- Venue
- ACM Transactions on Computer-Human Interaction
- Published
- 2018-10
- Volume
- 25
- Issue
- 5
- Pages
- 1-35
- ISSN
- 1073-0516 (ISSN-L)
- 1557-7325
- OpenAlex
- W2894631352
- Cited by
- 200
- References
- 108
- Citations by year
- 2026: 25 · 2025: 32 · 2024: 29 · 2023: 29 · 2022: 25 · 2021: 30 · 2020: 22 · 2019: 6 · 2018: 2
- FWCI
- 34.14
- Type
- journal article
- Language
- en
- Open access
- bronze
- doi.org
- Locations
- ACM Transactions on Computer-Human Interaction (publishedVersion)
- Funders
- National Science Foundation (1253302)
- Topics
- Social Sciences › Sociology and Political Science › Privacy, Security, and Data Protection
- Social Sciences › Gender Studies › Sexual Assault and Victimization Studies
- Social Sciences › Psychology › Social Psychology › Mental Health via Writing
- Keywords
- sexual abuse, disclosure, social support, reciprocity, anonymity, Reddit, social media comments
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