Social media use, perceived social support, and well-being: Evidence from two waves of surveys peri- and post-COVID-19 lockdown
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Numerous studies have suggested that active social media use can promote well-being by enhancing perceived social support. However, the relationship between social media use and perceived social support remains inconsistent across studies. This study explores possible mechanisms underlying the relationship between active social media use, perceived social support, and well-being during and after a COVID-19 lockdown. Using online surveys with Chinese participants during ( N = 1,131) and after ( N = 407) the lockdown period, our findings support a sequential mediation model. Specifically, active social media use was positively associated with perceived online network responsiveness, which in turn, predicted augmented perceived social support. Ultimately, increased social support was linked to reduced loneliness and increased life satisfaction. These findings were consistent both during and after the lockdown, indicating that social media has the potential to complement offline social interactions and effectively fulfill individuals’ social needs.
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The role of social media use in the formation of maladaptive social safety schemas (e.g., indexed via interpersonal distrust) has not been addressed in any age group.
“However, the role of social media use in the formation of maladaptive social safety schemas (e.g. indexed via interpersonal distrust [53]) has not been addressed in any age group, even though there is mixed evidence on the association between social media use and perceived social support in adults [60–63].”
From Adolescent social media use and psychiatric outcomes: a longitudinal mediation analysis via interpersonal distrust, sleep, and self-image. (2026) · cites this paper as [62]
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- Authors
- Yue, Z., Zhang, R., & Xiao, J.
- Affiliations
- Boston Children's Hospital (US)
- National University of Singapore (SG)
- Wuhan University (CN)
- Corresponding author
- Yue, Zhiying
- Venue
- Journal of Social and Personal Relationships
- Publisher
- SAGE Publications
- Published
- 2023-07-08
- Volume
- 41
- Issue
- 5
- Pages
- 1279-1297
- ISSN
- 0265-4075 (ISSN-L)
- 1460-3608
- PMC
- PMC10331123
- OpenAlex
- W4383621837
- Cited by
- 58
- References
- 60
- Citations by year
- 2026: 20 · 2025: 24 · 2024: 12 · 2023: 2
- FWCI
- 24.92
- Type
- journal article
- Language
- en
- Open access
- green
- www.ncbi.nlm.nih.gov
- Locations
- Journal of Social and Personal Relationships (publishedVersion)
- PubMed Central (publishedVersion)
- National University of Singapore (submittedVersion)
- Topics
- Social Sciences › Sociology and Political Science › Impact of Technology on Adolescents
- Social Sciences › Psychology › Clinical Psychology › COVID-19 and Mental Health
- Social Sciences › Communication › Communication and COVID-19 Impact
- Keywords
- social media use, perceived social support, well-being, COVID-19 lockdown, loneliness, life satisfaction, serial mediation, social needs, Chinese participants
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