Cited by 37Disability Education and EmploymentDigital Accessibility for DisabilitiesDisability Rights and Representation

The Burden of Survival: How Doctoral Students in Computing Bridge the Chasm of Inaccessibility

Shinohara, Kristen, McQuaid, Mick, Jacobo, Nayeri·2021·Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems

Abstract

Despite efforts to support students with disabilities in higher education, few continue to pursue doctoral degrees in computing. We conducted an interview study with 12 blind and low vision, and 7 deaf and hard of hearing current and former doctoral students in computing to understand how graduate students adjust to inaccessibility and ineffective accommodations. We asked participants how they worked around inaccessibility, managed ineffective accommodations, and advocated for tools and services. Employing a lens of ableism in our analysis, we found that participants’ extra effort to address accessibility gaps gave rise to a burden of survival, which they sustained to meet expectations of graduate-level productivity. We recommend equitable solutions that acknowledge taken-for-granted workarounds and that actively address inaccessibility in the graduate school context.

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Registry

Crossref · 10.1145/3411764.3445277

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6 of 6 references verified0 citation errors · 0 not checkable

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  • Most critiques of disability and access have been conducted in the U.S., leaving limited insight into how disability and access vary in other cultural and political contexts.

    “However, most critiques have been conducted in the U.S. [55, 76, 77, 85, 97, 98], leaving limited insight into how disability and access vary in other cultural and political contexts.”
  • Disabled students often take on significant labor to meet their access needs, such as requesting access services, incorporating accommodations into routines, and developing workarounds.

    “Disabled students often take on significant labor to meet their access needs [41, 77], such as spending considerable time and effort requesting access services (e.g., interpreters), incorporating accommodations into their routines (e.g., installing and learning new software), and developing workarounds to address pervasive inaccessibility in technological tools [77].”
  • Similar experiences occurred repeatedly throughout Zhang's study at University B; negotiating with others to secure access introduced significant labor to study.

    “Similar experiences occurred repeatedly throughout Zhang's study at University B. Similar to findings reported in the U.S. [41, 55, 77, 85], negotiating with others to secure access introduced significant labor to study.”
  • Although requesting accommodations required effort similar to that in the U.S., the process at University B was complicated by nuanced interpersonal dynamics in a context lacking both established support policies and disability awareness.

    “In these instances, although requesting accommodations required effort similar to that in the U.S. [41, 55, 77, 85], the process was complicated by nuanced interpersonal dynamics in a context lacking both established support policies and disability awareness.”
  • Prior research on education accessibility often focused on specific stages of schooling such as graduate schools or on identifying accessibility needs and issues.

    “Prior research on education accessibility often focused on specific stages of schooling such as graduate schools [41, 76, 77] or on identifying accessibility needs and issues [55].”

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Authors
Shinohara, K., McQuaid, M., & Jacobo, N.
Affiliations
Rochester Institute of Technology (US)
Venue
Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems
Publisher
ACM
Published
2021-05-06
Pages
1-13
OpenAlex
W3163859303
Cited by
37
References
6
Citations by year
2026: 13 · 2025: 9 · 2024: 4 · 2023: 4 · 2022: 4 · 2021: 3
FWCI
3.39
Type
conference paper
Language
en
Open access
closed
Locations
CHI Conference on Human Factors in Computing Systems (publishedVersion)
Funders
National Science Foundation (1926209)
Topics
  • Social Sciences › Safety Research › Disability Education and Employment
  • Social Sciences › Human Factors and Ergonomics › Digital Accessibility for Disabilities
  • Social Sciences › Safety Research › Disability Rights and Representation
Keywords
computing education, accessibility, visually impaired students, deaf and hard of hearing students, accommodation, ableism, graduate student support, disability equity

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