You can’t always get what you want: Streamlining stakeholder interests when designing technology-supported services for Active and Assisted Living
Open accessAbstract
Technological innovations have the potential to support the ageing society, by providing tools to improve quality of life, overall health, preserving independence and reducing loneliness. Acceptance of such innovations and long-term user engagement, however, depends highly on a proper fit between the technology and different kinds of stakeholders (including end-users). In this article, we report on a co-design process with different stakeholders and the negotiation that ensued after the elicitation of their wishes. A first session was held with older adults (n=11, aged 64 to 88 years), leading to nine challenges and opportunities that older adults face. In a second workshop service and technology providers (n=8) jointly ideated new service concepts. This process laid bare the discrepancies between project objectives, end-user challenges, service providers’ interests and researcher aims. This article outlines the difficulties when aligning stakeholder interests and suggests interest mapping and direct, iterative dialogue as a possible solution.
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Integrity signals
Registry
Cites
Statistics
Claims the paper makes
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
Organizing web-based usability testing, focus groups, or interviews is sometimes not only necessary, but can also have practical and even substantive advantages.
“Organizing web-based usability testing, focus groups, or interviews is sometimes not only necessary, but they can also have practical and even substantive advantages [87].”
From Methods for Human-Centered eHealth Development: Narrative Scoping Review (2022) · cites this paper as [87]
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
The self-check needs the paper’s full text.
Cites
Co-creation and the new landscapes of design
Sanders, E. B.-N., & Stappers, P. J. (2008) · CoDesign · doi:10.1080/15710880701875068 · Cited by 5,561 · see citing works
Loneliness: the experience of emotional and social isolation
Weiss, R. S. (1974) · Cited by 2,548 · see citing works
Age-Ism: Another Form of Bigotry
Butler, R. N. (1969) · The Gerontologist · doi:10.1093/geront/9.4_part_1.243 · Cited by 2,291 · cited 1× · see citing works
“These experiences are examples of ageism, or assumptions that are held about a certain age group [16].”
BackgroundSocial disconnectedness, perceived isolation, and health among older adults
Cornwell, E. Y., & Waite, L. J. (2009) · Journal of Health and Social Behavior · doi:10.1177/002214650905000103 · Cited by 2,027 · cited 1× · see citing works
“the social network are lost, for example because older adults stop working or because friends and family members pass away [24].”
BackgroundA Holistic Framework to Improve the Uptake and Impact of eHealth Technologies
van Gemert-Pijnen, J. E., Nijland, N., van Limburg, M., Ossebaard, H. C., Kelders, S. M., Eysenbach, G., & Seydel, E. R. (2011) · Journal of Medical Internet Research · doi:10.2196/jmir.1672 · Cited by 1,126 · see citing works
Kaiser, M. J., Bauer, J. M., Rämsch, C., Uter, W., Guigoz, Y., Cederholm, T., Thomas, D. R., Anthony, P. S., Charlton, K. E., Maggio, M., et al. (2010) · Journal of the American Geriatrics Society · doi:10.1111/j.1532-5415.2010.03016.x · Cited by 1,007 · see citing works
Contextmapping: experiences from practice
Visser, F. S., Stappers, P. J., van der Lugt, R., & Sanders, E. B.-N. (2005) · CoDesign · doi:10.1080/15710880500135987 · Cited by 1,007 · see citing works
Loneliness and health in older adults: a mini-review and synthesis
Ong, A. D., Uchino, B. N., & Wethington, E. (2016) · Gerontology · doi:10.1159/000441651 · Cited by 868 · see citing works
Loneliness and the health of older people
Luanaigh, C. Ó., & LAWLOR, B. A. (2008) · International Journal of Geriatric Psychiatry · doi:10.1002/gps.2054 · Cited by 750 · see citing works
Social and emotional loneliness: An examination of Weiss's typology of loneliness.
Russell, D., Cutrona, C. E., Rose, J., & Yurko, K. (1984) · Journal of Personality and Social Psychology · doi:10.1037//0022-3514.46.6.1313 · Cited by 708 · see citing works
Infrastructuring and the formation of publics in participatory design
Dantec, C. A. L., & DiSalvo, C. (2013) · Social Studies of Science · doi:10.1177/0306312712471581 · Cited by 564 · see citing works
Loneliness and cognitive function in the older adult: a systematic review
Boss, L., Kang, D.-H., & Branson, S. (2015) · International Psychogeriatrics · doi:10.1017/s1041610214002749 · Cited by 513 · see citing works
Social and emotional loneliness: An examination of Weiss's typology of loneliness.
Russell, D. W., Cutrona, C. E., Rose, J., et al. (1984) · Journal of Personality and Social Psychology · doi:10.1037/0022-3514.46.6.1313 · Cited by 490 · see citing works
An Age-Old Problem: Examining the Discourses of Ageing in HCI and Strategies for Future Research
Vines, J., Pritchard, G., Wright, P., Olivier, P., & Brittain, K. (2015) · ACM Transactions on Computer-Human Interaction · doi:10.1145/2696867 · Cited by 461 · see citing works
The relationship of action research to human-computer interaction
Hayes, G. R. (2011) · ACM Transactions on Computer-Human Interaction · doi:10.1145/1993060.1993065 · Cited by 452 · see citing works
Recovering from the COVID-19 Pandemic: A Focus on Older Adults
Morrow-Howell, N. L., Galucia, N., & Swinford, E. (2020) · Journal of Aging & Social Policy · doi:10.1080/08959420.2020.1759758 · Cited by 440 · see citing works
Participatory Design that Matters—Facing the Big Issues
Bødker, S., & Kyng, M. (2018) · ACM Transactions on Computer-Human Interaction · doi:10.1145/3152421 · Cited by 366 · see citing works
Skjæret-Maroni, N., Nawaz, A., Morat, T., Schoene, D., Helbostad, J. L., & Vereijken, B. (2015) · International Journal of Medical Informatics · doi:10.1016/j.ijmedinf.2015.10.008 · Cited by 355 · see citing works
Engaging older people using participatory design
Lindsay, S., Jackson, D., Schofield, G., & Olivier, P. (2012) · Proceedings of the SIGCHI Conference on Human Factors in Computing Systems · doi:10.1145/2207676.2208570 · Cited by 323 · see citing works
Nutrition and Quality of Life in Older Adults
Amarantos, E., Martinez, A., & Dwyer, J. T. (2001) · The Journals of Gerontology Series A · doi:10.1093/gerona/56.suppl_2.54 · Cited by 322 · see citing works
Inclusion of older adults in the research and design of digital technology
Mannheim, I., Schwartz, E., Xi, W., Buttigieg, S. C., McDonnell-Naughton, M., Wouters, E. J. M., & van Zaalen, Y. (2019) · International Journal of Environmental Research and Public Health · doi:10.3390/ijerph16193718 · Cited by 291 · see citing works
Tensions in human-centred design
Steen, M. (2011) · CoDesign · doi:10.1080/15710882.2011.563314 · Cited by 258 · see citing works
Ageing and Technology: A Review of the Research Literature
Blaschke, C. M., Freddolino, P. P., & Mullen, E. (2009) · The British Journal of Social Work · doi:10.1093/bjsw/bcp025 · Cited by 237 · see citing works
The organising vision for telehealth and telecare: discourse analysis
Greenhalgh, T., Procter, R., Wherton, J., Sugarhood, P., & Shaw, S. (2012) · BMJ Open · doi:10.1136/bmjopen-2012-001574 · Cited by 199 · see citing works
Tools and techniques: ways to engage telling, making and enacting
Brandt, E., Binder, T. M., & Sanders, E. (2012) · Routledge eBooks · doi:10.4324/9780203108543-14 · Cited by 181 · see citing works
Peek, S. T. M., Wouters, E., Luijkx, K. G., & Vrijhoef, H. J. (2016) · Journal of Medical Internet Research · doi:10.2196/jmir.5253 · Cited by 171 · see citing works
Putting “Participatory” into Participatory Forms of Action Research
Frisby, W., Reid, C. J., Millar, S., & Hoeber, L. (2005) · Journal of Sport Management · doi:10.1123/jsm.19.4.367 · Cited by 167 · see citing works
Participatory Design, User Involvement and Health IT Evaluation
Andre, K., & Christian, N. (2016) · Studies in Health Technology and Informatics · doi:10.3233/978-1-61499-635-4-139 · Cited by 166 · see citing works
Dispelling ageing myths in technology design
Durick, J., Robertson, T., Brereton, M. F., Vetere, F., & Nansen, B. (2013) · Australian Conference on Computer-Human Interaction (OzCHI) · doi:10.1145/2541016.2541040 · Cited by 160 · see citing works
Righi, V., Sayago, S., & Blat, J. (2017) · International Journal of Human-Computer Studies · doi:10.1016/j.ijhcs.2017.06.005 · Cited by 147 · see citing works
Volkert, D. (2013) · Gerontology · doi:10.1159/000346142 · Cited by 144 · see citing works
Ageing together: Steps towards evolutionary co-design in everyday practices
Botero, A., & Hyysalo, S. (2013) · CoDesign · doi:10.1080/15710882.2012.760608 · Cited by 141 · see citing works
Technology to reduce social isolation and loneliness
Beacker, R., Sellen, K., Crosskey, S., Boscart, V., & Neves, B. B. (2014) · International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS) · doi:10.1145/2661334.2661375 · Cited by 134 · see citing works
Spousal Bereavement in Older Adults
Ott, C. H., Lueger, R. J., Kelber, S. T., & Prigerson, H. G. (2007) · The Journal of Nervous and Mental Disease · doi:10.1097/01.nmd.0000243890.93992.1e · Cited by 128 · see citing works
Assessment and treatment of alcoholism and substance-related disorders in the elderly
Menninger, J. A. (2002) · Bulletin of the Menninger Clinic · doi:10.1521/bumc.66.2.166.23364 · Cited by 121 · see citing works
Harerimana, B., Forchuk, C., & O'Regan, T. (2019) · International Journal of Mental Health Nursing · doi:10.1111/inm.12571 · Cited by 109 · see citing works
Positive technology for elderly well-being: A review
Grossi, G., Lanzarotti, R., Napoletano, P., Noceti, N., & Odone, F. (2019) · Pattern Recognition Letters · doi:10.1016/j.patrec.2019.03.016 · Cited by 105 · see citing works
Model Monopoly and Communication: Systems Theoretical Notes On Democratization
Bråten, S. (1973) · Acta Sociologica · doi:10.1177/000169937301600202 · Cited by 98 · see citing works
A taxonomy of the economic costs of family care to adults
Keating, N. C., Fast, J. E., Lero, D. S., Lucas, S. J., & Eales, J. (2014) · The Journal of the Economics of Ageing · doi:10.1016/j.jeoa.2014.03.002 · Cited by 96 · see citing works
Participatory design with older adults
Davidson, J. L., & Jensen, C. (2013) · Creativity and Cognition · doi:10.1145/2466627.2466652 · Cited by 95 · see citing works
Brandt, E., Binder, T. M., & Sanders, E. (2015) · Routledge eBooks · doi:10.4324/9780203108543.ch7 · Cited by 94 · see citing works
The Adventures of Older Authors
Ambe, A. H., Brereton, M. F., Soro, A., Buys, L. R., & Roe, P. (2019) · CHI Conference on Human Factors in Computing Systems · doi:10.1145/3290605.3300588 · Cited by 87 · see citing works
The Effect of Loneliness in the Elderly Population: A Review
Crewdson, J. A. (2016) · Healthy Aging & Clinical Care in the Elderly · doi:10.4137/hacce.s35890 · Cited by 85 · see citing works
The impact of wearable motion sensing technology on physical activity in older adults
Cooper, C., Gross, A., Brinkman, C., Pope, R., Allen, K., Hastings, S., Bogen, B. E., & Goode, A. P. (2018) · Experimental Gerontology · doi:10.1016/j.exger.2018.08.002 · Cited by 82 · see citing works
Older People Inventing their Personal Internet of Things with the IoT Un-Kit Experience
Ambe, A. H., Brereton, M. F., Soro, A., Chai, M. Z., Buys, L. R., & Roe, P. (2019) · CHI Conference on Human Factors in Computing Systems · doi:10.1145/3290605.3300552 · Cited by 68 · see citing works
Ageism: we are our own worst enemy
Sargent‐Cox, K. A. (2016) · International Psychogeriatrics · doi:10.1017/s1041610216001939 · Cited by 62 · see citing works
On studying ageism in long-term care: a systematic review of the literature
José, J. D. S., & Amado, C. A. F. (2016) · International Psychogeriatrics · doi:10.1017/s1041610216001915 · Cited by 56 · see citing works
Aging in The Netherlands: State of the Art and Science
Smits, C. H. M., van den Beld, H. K., Aartsen, M., & Schroots, J. J. F. (2013) · The Gerontologist · doi:10.1093/geront/gnt096 · Cited by 54 · see citing works
Farmer, J., Philip, L. J., King, G., Farrington, J. H., & MacLeod, M. (2009) · Health & Place · doi:10.1016/j.healthplace.2009.10.010 · Cited by 54 · see citing works
Aligning Concerns in Telecare: Three Concepts to Guide the Design of Patient-Centred E-Health
Andersen, T. O., Bansler, J. P., Kensing, F., Moll, J., Mønsted, T., Nielsen, K. D., Nielsen, O. W., Petersen, H. H., & Svendsen, J. H. (2018) · Computer Supported Cooperative Work (CSCW) · doi:10.1007/s10606-018-9309-1 · Cited by 53 · see citing works
Perspectives on wellness self-monitoring tools for older adults
Huh, J., Le, T., Reeder, B., Thompson, H. J., & Demiris, G. (2013) · International Journal of Medical Informatics · doi:10.1016/j.ijmedinf.2013.08.009 · Cited by 52 · see citing works
Johnsen, H. C. G., & Normann, R. H. (2004) · Systemic Practice and Action Research · doi:10.1023/b:spaa.0000031698.50541.f9 · Cited by 46 · see citing works
Kharicha, K., Manthorpe, J., Iliffe, S., Davies, N., & Walters, K. R. (2018) · International Psychogeriatrics · doi:10.1017/s1041610218000339 · Cited by 43 · see citing works
Discourses of technology, ageing and participation
Fleming, A., Mason, C., & Paxton, G. (2018) · Palgrave Communications · doi:10.1057/s41599-018-0107-7 · Cited by 42 · see citing works
Nyberg, M., Olsson, V., Pajalić, Z., Örtman, G., Andersson, H. S., Blücher, A., Wendin, K., & Westergren, A. (2014) · Journal of Food Research · doi:10.5539/jfr.v4n1p22 · Cited by 39 · see citing works
Promoting mobility and healthy aging in men: a narrative review
Ebeling, P. R., Cicuttini, F., Scott, D. S., & Jones, G. (2019) · Osteoporosis International · doi:10.1007/s00198-019-05080-w · Cited by 38 · see citing works
Carucci, K., & Toyama, K. (2019) · CHI Conference on Human Factors in Computing Systems · doi:10.1145/3290605.3300699 · Cited by 37 · see citing works
Electronic Health Records Are More Than a Work Tool
Cajander, Å., & Grünloh, C. (2019) · CHI Conference on Human Factors in Computing Systems · doi:10.1145/3290605.3300865 · Cited by 33 · see citing works
Self-citationAddressing loneliness and isolation in retirement housing
Gray, A., & WORLLEDGE, G. (2016) · Ageing and Society · doi:10.1017/s0144686x16001239 · Cited by 31 · see citing works
Spahni, S., Bennett, K. M., & Perrig‐Chiello, P. (2016) · Death Studies · doi:10.1080/07481187.2015.1109566 · Cited by 30 · see citing works
Use of Discussion Boards in a Theory-Based Health Web Site for Older Adults
Nahm, E., Resnick, B. M., DeGrezia, M. G., & Brotemarkle, R. (2009) · Nursing Research · doi:10.1097/nnr.0b013e3181bee6c4 · Cited by 27 · see citing works
Alignment of Stakeholder Expectations about User Involvement in Agile Software Development
Buchan, J., Bano, M., Zowghi, D., MacDonell, S., & Shinde, A. (2017) · International Conference on Evaluation and Assessment in Software Engineering (EASE) · doi:10.1145/3084226.3084251 · Cited by 26 · see citing works
Genoe, M. R., Liechty, T., Marston, H. R., & Sutherland, V. (2015) · Journal of Leisure Research · doi:10.18666/jlr-2016-v48-i1-6257 · Cited by 25 · see citing works
Delfani, N., Deken, J. D., & Dewilde, C. (2015) · International Journal of Housing Policy · doi:10.1080/14616718.2015.1004880 · Cited by 25 · see citing works
Volkmann, T., Sengpiel, M., & Jochems, N. (2016) · Nordic Conference on Human-Computer Interaction · doi:10.1145/2971485.2996735 · Cited by 23 · see citing works
Aure, C. F., Kluge, A., & Moen, A. (2020) · International Journal of Older People Nursing · doi:10.1111/opn.12332 · Cited by 20 · see citing works
Stakeholder behavior in national eHealth implementation programs
Klöcker, P., Bernnat, R., & Veit, D. J. (2015) · Health Policy and Technology · doi:10.1016/j.hlpt.2015.02.010 · Cited by 19 · see citing works
Mobilizing Senior Citizens in Co-Design of Mobile Technology
Malmborg, L., Grönvall, E., Messeter, J., Raben, T., & Werner, K. (2016) · International Journal of Mobile Human Computer Interaction · doi:10.4018/ijmhci.2016100103 · Cited by 17 · see citing works
Agency and ageism in the community-based technology support services used by older adults
Lenstra, N. (2017) · First Monday · doi:10.5210/fm.v22i8.7559 · Cited by 17 · see citing works
Stakeholder Tokens: a constructive method for value sensitive design stakeholder analysis
Yoo, D. (2018) · Ethics and Information Technology · doi:10.1007/s10676-018-9474-4 · Cited by 17 · see citing works
Developing empathy towards older adults in design
Altay, B. (2016) · Educational Gerontology · doi:10.1080/03601277.2016.1273733 · Cited by 16 · see citing works
Towards a Gamified Recommender System for the Elderly
Herpich, M., Rist, T., Seiderer, A., & André, E. (2017) · International Conference on Digital Health · doi:10.1145/3079452.3079500 · Cited by 16 · see citing works
To Capture the Diverse Needs of Welfare Technology Stakeholders – Evaluation of a Value Matrix
Kolkowska, E., Nöu, A. A., Sjölinder, M., & Scandurra, I. (2017) · Lecture notes in computer science · doi:10.1007/978-3-319-58536-9_32 · Cited by 13 · see citing works
Teles, S., Bertel, D., Kofler, A. C., Ruscher, S. H., & Paúl, C. (2017) · International Conference on Information and Communication Technologies for Ageing Well and e-Health (ICT4AWE) · doi:10.5220/0006380701040116 · Cited by 11 · see citing works
Clarke, R., Davison, R. M., & Jia, W. (2020) · Information Technology and People · doi:10.1108/itp-04-2019-0189 · Cited by 11 · see citing works
Fronemann, N., Pollmann, K., Weisener, A., & Peißner, M. (2016) · Nordic Conference on Human-Computer Interaction · doi:10.1145/2971485.2996740 · Cited by 10 · see citing works
An Empirical Assessment of Researcher Perspectives
Clarke, R. (2016) · ANU Open Research (Australian National University) · Cited by 7 · see citing works
Stakeholder Contradictions in Early Stages of eHealth Efforts
Askedal, K., & Flak, L. S. (2017) · Hawaii International Conference on System Sciences (HICSS) · doi:10.24251/hicss.2017.415 · Cited by 6 · see citing works
Li, C., Hu, J., Hengeveld, B., & Hummels, C. (2018) · Nordic Conference on Human-Computer Interaction · doi:10.1145/3240167.3240245 · Cited by 6 · see citing works
Lee, L. (2019) · Creativity and Cognition · doi:10.1145/3325480.3326565 · Cited by 5 · see citing works
Rottermanner, G., Judmaier, P., Aeraky, S. E., Gradl, C., & Sommer, S. (2018) · Nordic Conference on Human-Computer Interaction · doi:10.1145/3240167.3240229 · Cited by 2 · see citing works
Flagged first, then by citations
Research works printed but not linked: 14
- Tommy Cederholm, ROCCO Barazzoni, Peter Austin, Peter Ballmer, GIANNI Biolo, Stephan C Bischof, C Compher, Isabel Correia, T Higashiguchi, and M Holst. 2017. ESPEN guidelines on defnitions and terminology of clinical nutrition. Clinical nutrition 36, 1 (2017), 49-64.
- Wojtek J Chodzko-Zajko, David N Proctor, Maria A Fiatarone Singh, Christo- pher T Minson, Claudio R Nigg, George J Salem, and James S Skinner. 2009. Exercise and physical activity for older adults. Medicine & science in sports & exercise 41, 7 (2009), 1510-1530.
- James Alexander Crewdson. 2016. The efect of loneliness in the elderly popula- tion: A review. Healthy Aging & Clinical Care in the Elderly 8 (2016), 1.
- Guilherme Eustaquio Furtado, Adriana Caldo, Tais Rieping, Edith Filaire, Eef Hogervorst, Ana Maria Botelho Teixeira, and Jose Pedro Ferreira. 2018. Physical frailty and cognitive status over-60 age populations: A systematic review with meta-analysis. Archives of gerontology and geriatrics 78 (2018), 240-248.
- Jai Ganesh. 2004. E-health drivers, applications, challenges ahead and Strategies: a conceptual framework. Indian Journal of Medical Informatics 1, 1 (2004), 40-48.
- Erik Grönvall and Morten Kyng. 2013. On participatory design of home-based healthcare. Cognition, technology & work 15, 4 (2013), 389-401.
- Chao Guo, Ping He, Xinming Song, Gong Chen, and Xiaoying Zheng. 2018. Co- morbid mental disability among Chinese elderly with motor disability: Based on a nationwide survey. PloS one 13, 4 (2018).
- Madita Herpich, Thomas Rist, Andreas Seiderer, and Elisabeth André. 2017. To- wards a Gamifed Recommender System for the Elderly. In Proceedings of the 2017 International Conference on Digital Health. 211-215.
- Cun Li, Jun Hu, Bart Hengeveld, and Caroline Hummels. 2018. Slots-story: facilitate inter-generational life story sharing and preservation of the elderly. In Proceedings of the 10th Nordic Conference on Human-Computer Interaction. 691-695.
- Susanne Maaß and Sandra Buchmüller. 2018. The crucial role of cultural probes in participatory design for and with older adults. i-com 17, 2 (2018), 119-135.
- Shwetambara Malwade, Shabbir Syed Abdul, Mohy Uddin, Aldilas Achmad Nurse- tyo, Luis Fernandez-Luque, Xinxin Katie Zhu, Liezel Cilliers, Chun-Por Wong, Panagiotis Bamidis, and Yu-Chuan Jack Li. 2018. Mobile and wearable technolo- gies in healthcare for the ageing population. Computer methods and programs in biomedicine 161 (2018), 233-237.
- Krishnan Mysore, Konstantinos Kirytopoulos, Seungjun Ahn, and Tony Ma. 2019. Adversarial factors in multi-stakeholders' engagement of global-IT projects. International Journal of Managing Projects in Business (2019).
- Gernot Rottermanner, Peter Judmaier, Shadja El Aeraky, Christian Gradl, and Sabine Sommer. 2018. Brelomate: a multiscreen communication and gaming platform to enhance social inclusion. In Proceedings of the 10th Nordic Conference on Human-Computer Interaction. 928-931.
- Marija Tomšič, Barbara Domajnko, and Melita Zajc. 2018. The use of assistive technologies after stroke is debunking the myths about the elderly. Topics in stroke rehabilitation 25, 1 (2018), 28-36.
Cited by
Sorted by citations
Methods for Human-Centered eHealth Development: Narrative Scoping Review
Kip, H., Keizer, J., da Silva, M. C., Beerlage-de Jong, N., Köhle, N., & Kelders, S. M. (2022) · Journal of Medical Internet Research · doi:10.2196/31858 · Cited by 67 · see citing works
Methods for Human-Centered eHealth Development: Narrative Scoping Review (Preprint)
Kip, H., Keizer, J., da Silva, M. C., Beerlage-de Jong, N., Köhle, N., & Kelders, S. M. (2021) · doi:10.2196/preprints.31858 · Cited by 67 · see citing works
Wegener, E. K., Bergschöld, J. M., Whitmore, C., Winters, M., & Kayser, L. (2022) · JMIR Human Factors · doi:10.2196/37785 · Cited by 30 · see citing works
Wegener, E. K., Bergschöld, J. M., Bergh, S., van Berlo, A., Schmidt, C. W., Konidari, A., & Kayser, L. (2024) · JMIR Formative Research · doi:10.2196/63832 · Cited by 7 · see citing works
van Velsen, L., Schokking, L., Siderakis, E., Knospe, G.-M., Brandl, L., Mooser, B., Madörin, S., Jacinto, S., Gouveia, A., & Brodbeck, J. (2023) · Death Studies · doi:10.1080/07481187.2023.2203680 · Cited by 5 · see citing works
The Role of ICT Tools through a Community Program Co-creation in a Japanese Aging Community
Zhao, J., Chen, D. D., Barbareschi, G., & Sato, C. (2025) · CHI Conference on Human Factors in Computing Systems · doi:10.1145/3706598.3714158 · Cited by 3 · see citing works
Human-computer interaction research on ageism
Sayago, S. (2023) · Routledge eBooks · doi:10.4324/9781003323686-7 · Cited by 2 · see citing works
Oberschmidt, K., van Velsen, L., Grünloh, C., Fiorini, L., Rovini, E., & Muñoz, F. J. M. (2022) · Open Research Europe · doi:10.12688/openreseurope.14655.1 · Cited by 2 · see citing works
Self-citationTunç, S., Tinga, A. M., Tabak, M., & Nijboer, F. (2025) · Design Studies · doi:10.1016/j.destud.2025.101302 · Cited by 1 · see citing works
Self-citationCultivating Togetherness: A Co-Design Journey in Rehabilitation Innovation
Ibekwe, U., Jagannath, A., Pote, R. M., Lam, C. T., & Doherty, K. (2026) · Designing Interactive Systems Conference · doi:10.1145/3800645.3812824 · Cited by 1 · see citing works
Reinbach, H. C., Bjørner, T., Skov, T., & Korsgaard, D. (2022) · Lecture notes in computer science · doi:10.1007/978-3-031-17902-0_36
A Framework for Stakeholder Involvement in eHealth Action Research
Oberschmidt, K., Grünloh, C., & Tabak, M. (2024) · Systemic Practice and Action Research · doi:10.1007/s11213-024-09675-1
Self-citationRelational Deskilling in the Digitalization of Care Work: Older Adult Volunteering in a Danish NGO
Tonnesen, A. L., Andersen, F. M., & Ferreira, P. (2025) · Proceedings of the ACM on Human-Computer Interaction · doi:10.1145/3757649
- Authors
- Oberschmidt, K., Grünloh, C., Tunç, S., van Velsen, L., & Nijboer, F.
- Affiliations
- Roessingh Research and Development (NL)
- University of Twente (NL)
- Roessingh Research and Development Group and University of Twente
- Venue
- 32nd Australian Conference on Human-Computer Interaction
- Publisher
- ACM
- Published
- 2020-12-02
- Pages
- 649-660
- OpenAlex
- W3123136032
- Cited by
- 12
- References
- 81
- Citations by year
- 2026: 1 · 2025: 3 · 2024: 2 · 2023: 2 · 2022: 3 · 2021: 1
- FWCI
- 4.20
- Type
- conference paper
- Language
- en
- Open access
- hybrid
- doi.org
- Licence
- Locations
- Australian Conference on Human-Computer Interaction (OzCHI) (publishedVersion, cc-by-nd)
- University of Twente Research Information (submittedVersion, cc-by-nd)
- University of Twente Research Information (submittedVersion)
- Funders
- Horizon 2020 Framework Programme (857188)
- Topics
- Social Sciences › Demography › Technology Use by Older Adults
- Social Sciences › Business, Management and Accounting › Management of Technology and Innovation › Innovative Approaches in Technology and Social Development
- Physical Sciences › Computer Science › Human-Computer Interaction › Innovative Human-Technology Interaction
- Keywords
- ambient assisted living, aging, older adults, co-design, stakeholder alignment, technology acceptance, user engagement, service design, loneliness
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
