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Rethinking search: making domain experts out of dilettantes
Open accessAbstract
When experiencing an information need, users want to engage with a domain expert, but often turn to an information retrieval system, such as a search engine, instead. Classical information retrieval systems do not answer information needs directly, but instead provide references to (hopefully authoritative) answers. Successful question answering systems offer a limited corpus created on-demand by human experts, which is neither timely nor scalable. Pre-trained language models, by contrast, are capable of directly generating prose that may be responsive to an information need, but at present they are dilettantes rather than domain experts - they do not have a true understanding of the world, they are prone to hallucinating, and crucially they are incapable of justifying their utterances by referring to supporting documents in the corpus they were trained over. This paper examines how ideas from classical information retrieval and pre-trained language models can be synthesized and evolved into systems that truly deliver on the promise of domain expert advice.
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“Metzler et al. [133] has discussed several paradigms in which pre-trained language models can help IR systems answer user's information needs directly without listing references.”
From Foundations of GenIR (2025) · cites this paper as [133]
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“The shift toward generative information access is instructive: a vision articulated in IR [39] was realized mainly through LLMs developed outside the IR community (Section 1).”
From Agentic Memory Management Is the Next Frontier of Information Retrieval (2026) · cites this paper as [39]
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“Large language models (LLMs) are increasingly capable of providing users with advice in a wide range of professional domains, including legal advice.”
From (A)I Am Not a Lawyer, But...: Engaging Legal Experts towards Responsible LLM Policies for Legal Advice (2024) · cites this paper as [50]
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“Most critically, as statistical models, LLMs can 'hallucinate' answers not grounded in their training data, severely compromising reliability [45, 50, 70].”
From (A)I Am Not a Lawyer, But...: Engaging Legal Experts towards Responsible LLM Policies for Legal Advice (2024) · cites this paper as [50]
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CiteME: Can Language Models Accurately Cite Scientific Claims?
Press, O., Hochlehnert, A., Prabhu, A., Udandarao, V., Press, O., & Bethge, M. (2024) · arXiv · doi:10.48550/arxiv.2407.12861 · Cited by 4
Lightweight and Direct Document Relevance Optimization for Generative Information Retrieval
Mekonnen, K. A., Tang, Y., & de Rijke, M. (2025) · Proceedings of the 48th International ACM SIGIR Conference on Research and Development in Information Retrieval · doi:10.1145/3726302.3730023 · Cited by 3
“A new paradigm has recently been added to this palette, generative information retrieval (GenIR) [34, 52].”
Constrained Auto-Regressive Decoding Constrains Generative Retrieval
Wu, S., Ren, Z., Xin, X., Yang, J., Zhang, M., Chen, Z., de Rijke, M., & Ren, P. (2025) · International ACM SIGIR Conference on Research and Development in Information Retrieval (SIGIR) · doi:10.1145/3726302.3729934 · Cited by 10
Bautista, L. R. P., & Vasquez, R. C. (2026) · Investigación Bibliotecológica Archivonomía Bibliotecología e Información · doi:10.22201/iibi.24488321xe.2025.105.59051 · Cited by 6
1-PAGER: One Pass Answer Generation and Evidence Retrieval
Jain, P., Soares, L. B., & Kwiatkowski, T. (2023) · Findings of the Association for Computational Linguistics: EMNLP (Findings of EMNLP) · doi:10.18653/v1/2023.findings-emnlp.967 · Cited by 5
Wang, Q., & Liu, Y. (2025) · Expert Systems with Applications · doi:10.1016/j.eswa.2025.128919 · Cited by 4
Recent Advances in Generative Information Retrieval
Tang, Y., Zhang, R., Sun, W., Guo, J., & de Rijke, M. (2024) · International World Wide Web Conference (WWW) · doi:10.1145/3589335.3641239 · Cited by 3
Mordo, T., Tennenholtz, M., & Kurland, O. (2024) · ACM SIGIR International Conference on Theory of Information Retrieval (ICTIR) · doi:10.1145/3664190.3672517 · Cited by 3
Boosting Retrieval-Augmented Generation with Generation-Augmented Retrieval: A Co-Training Approach
Tang, Y., Zhang, R., Guo, J., de Rijke, M., Fan, Y., & Cheng, X. (2025) · International ACM SIGIR Conference on Research and Development in Information Retrieval (SIGIR) · doi:10.1145/3726302.3729907 · Cited by 3
Replication and Exploration of Generative Retrieval over Dynamic Corpora
Zhang, Z., Ma, X., Sun, W., Ren, P., Chen, Z., Wang, S., Yin, D., de Rijke, M., & Ren, Z. (2025) · International ACM SIGIR Conference on Research and Development in Information Retrieval (SIGIR) · doi:10.1145/3726302.3730314 · Cited by 2
Understanding and Applying Deep Learning
Lippmann, R. P. (2022) · Neural Computation · doi:10.1162/neco_a_01518 · Cited by 5
DiffusionRet: Diffusion-Enhanced Generative Retriever using Constrained Decoding
Qiao, S., Liu, X., & Na, S. (2023) · Findings of the Association for Computational Linguistics: EMNLP (Findings of EMNLP) · doi:10.18653/v1/2023.findings-emnlp.638 · Cited by 3
Recent Advances in Generative Information Retrieval
Tang, Y., Zhang, R., Ren, Z., Guo, J., & de Rijke, M. (2024) · Lecture Notes in Computer Science · doi:10.1007/978-3-031-56069-9_48 · Cited by 2
CorpusBrain++: A Continual Generative Pre-Training Framework for Knowledge-Intensive Language Tasks
Guo, J., Zhou, C., Zhang, R., Chen, J., de Rijke, M., Fan, Y., & Cheng, X. (2025) · ACM Transactions on Information Systems · doi:10.1145/3763233 · Cited by 10
Navigating Uncertainty: Optimizing API Dependency for Hallucination Reduction in Closed-Book QA
Erbacher, P., Falissard, L., Guigue, V., & Soulier, L. (2024) · Lecture notes in computer science · doi:10.1007/978-3-031-56063-7_31 · Cited by 4
Unifying Corroborative and Contributive Attributions in Large Language Models
Worledge, T., Shen, J. H., Meister, N., Winston, C., & Guestrin, C. (2024) · IEEE Conference on Secure and Trustworthy Machine Learning (SaTML) · doi:10.1109/satml59370.2024.00039 · Cited by 14
AI to publish knowledge: a tectonic shift
Lemberger, T. (2024) · EMBO Reports · doi:10.1038/s44319-024-00119-4 · Cited by 3
One-step Reach: LLM-based Keyword Generation for Sponsored Search Advertising
Wang, Y., Sha, Z., Lin, K., Feng, C., Zhu, K., Wang, L., Jiao, X., Huang, F., Ye, C., He, D., et al. (2024) · International World Wide Web Conference (WWW) · doi:10.1145/3589335.3651943 · Cited by 1
Designing for the Future of Information Access with Generative Information Retrieval
Murdock, V., Lee, C., & Hersh, W. (2024) · The information retrieval series · doi:10.1007/978-3-031-73147-1_9 · Cited by 2
Generative AI for content discovery in academic publishing: A content provider’s perspective
Zhu, J. (2025) · Information Services & Use · doi:10.1177/18758789251336075 · Cited by 2
Mapping Knowledge Flows in ExploratoryWeb Searches
Tibau, M., Siqueira, S. W. M., & Nunes, B. P. (2022) · Hawaii International Conference on System Sciences (HICSS) · doi:10.24251/hicss.2022.669 · Cited by 1
Design Challenges for a Multi-Perspective Search Engine
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Foundation Models for Text Generation
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Query reformulation system based on WordNet and word vectors clusters
Jumde, A. S., & Keskar, R. B. (2024) · Journal of Intelligent & Fuzzy Systems · doi:10.3233/jifs-236296 · Cited by 1
RetractedGen-IR @ SIGIR 2024: The Second Workshop on Generative Information Retrieval
Bénédict, G., Zhang, R., Metzler, D., Yates, A., & Jiang, Z. (2024) · International ACM SIGIR Conference on Research and Development in Information Retrieval (SIGIR) · doi:10.1145/3626772.3657982 · Cited by 1
Self-citationIntellectNavigator: Enhancing Search Tools with LLMs-Powered Query Instruction
Vo, D. (2024) · International World Wide Web Conference (WWW) · doi:10.1145/3589335.3665843 · Cited by 2
An Open Source Direct Messaging and Enhanced Recommendation System for Yioop
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Doc-to-Doc Recommender for Medical Literature with Similarity of Molecule Graphs
Qu, J., Jing, Z., Li, X., Yu, Y., Lin, H., Lyu, X., & Tang, Z. (2021) · IEEE International Conference on Bioinformatics and Biomedicine (BIBM) · doi:10.1109/bibm52615.2021.9735184
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Negotiating becoming: a Nietzschean critique of large language models
Fischer, S. W. S., & de Boer, B. (2024) · Ethics and Information Technology · doi:10.1007/s10676-024-09783-5 · Cited by 1
The Evolution of Information Seeking Practices and Technologies and the Future of the Library
Wan, S. Y. (2024) · Elsevier eBooks · doi:10.1016/b978-0-323-95689-5.00238-8
Generative Insights Unveiling AI's Evolution and Algorithms
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Foundations of Generative Information Retrieval
Ai, Q., Zhan, J., & Liu, Y. (2024) · The information retrieval series · doi:10.1007/978-3-031-73147-1_2 · Cited by 1
White, R. W., & Shah, C. S. (2024) · The information retrieval series · doi:10.1007/978-3-031-73147-1_1
Translational Generative Retrieval via Potential Query Generation
Guo, Y., Liu, T., Sheng, J., Ma, D., Sun, M., & Tian, L. (2025) · IEEE International Conference on Acoustics Speech and Signal Processing · doi:10.1109/icassp49660.2025.10888918
Metadata
- Authors
- Metzler, D., Tay, Y., Bahri, D., & Najork, M.
- Affiliations
- Google (United States) (US)
- Venue
- ACM SIGIR Forum
- Published
- 2021-06
- Volume
- 55
- Issue
- 1
- Pages
- 1-27
- ISSN
- 0163-5840 (ISSN-L)
- OpenAlex
- W3185146124
- Cited by
- 112
- References
- 103
- Citations by year
- 2026: 12 · 2025: 22 · 2024: 32 · 2023: 31 · 2022: 12 · 2021: 3
- FWCI
- 17.63
- Type
- journal article
- Language
- en
- Open access
- green
- arxiv.org
- Locations
- ACM SIGIR Forum (publishedVersion)
- arXiv (Cornell University) (submittedVersion)
- arXiv (Cornell University) (cc-by)
- Topics
- Physical Sciences › Computer Science › Information Systems › Information Retrieval and Search Behavior
- Physical Sciences › Computer Science › Artificial Intelligence › Topic Modeling
- Physical Sciences › Computer Science › Information Systems › Recommender Systems and Techniques
- Keywords
- information retrieval, question answering, pre-trained language models, hallucinations, information needs, retrieval-augmented generation, supporting documents, retrieval-augmented question answering
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
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