The DOI matches its Crossref record; 87 of the 87 references it cites were found in a registry or an index.
Coping With Paradox: Multistakeholder Learning Dialogue as a Pluralist Sensemaking Process for Addressing Messy Problems
Abstract
A notable feature of paradox is recognition that seemingly contradictory terms are inextricably intertwined and interrelated—holding out the hope that something new can be learned from the cognitive tension contained within. Aram has characterized the central concern of the business and society field as the paradox of interdependent relations. Our study argues that this and related paradoxes can be addressed by engaging with others and trying to gain shared insight via an interactive, developmental, exploratory sensemaking process that can inform the governance of stakeholder networks. We advocate multistakeholder learning dialogues (MSLDs) as a means for both scholars and practitioners to construct meanings that can guide joint efforts to cope with messy problems that help shape complex, paradoxical relationships within stakeholder networks.
Overview
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
The self-check needs the paper’s full text.
Citations
Cites
Theory of the firm: Managerial behavior, agency costs and ownership structure
Jensen, M. C., & Meckling, W. H. (1976) · Journal of Financial Economics · doi:10.1016/0304-405x(76)90026-x · Cited by 71,491
The fifth discipline, the art and practice of the learning organization
Senge, P. M. (1991) · Performance + Instruction · doi:10.1002/pfi.4170300510 · Cited by 20,060
The social construction of reality : a treatise in the sociology of knowledge
Simpson, G., Berger, P. L., & Luckmann, T. (1967) · American Sociological Review · doi:10.2307/2091739 · Cited by 16,462
Gioia, D. A., Mehra, A., & Weick, K. E. (1996) · The Academy of Management Review · doi:10.2307/259169 · Cited by 15,614
The Postmodern Condition: A Report on Knowledge
Lyotard, J.-F., Bennington, G., & Massumi, B. (1984) · Poetics Today · doi:10.2307/1772278 · Cited by 14,728
In a Different Voice: Psychological Theory and Women's Development.
Johnson, M. M., & Gilligan, C. (1983) · Contemporary Sociology · doi:10.2307/2067520 · Cited by 11,111
In A Different Voice: Psychological Theory And Women's Development
Gilligan, & Carol, C. (1982) · Cited by 10,869
Sources of the self: the making of the modern identity
(1990) · Choice Reviews Online · doi:10.5860/choice.27-3278 · Cited by 7,136
Social Capital, Intellectual Capital, and the Organizational Advantage
Nahapiet, J., & Ghoshal, S. (1998) · The Academy of Management Review · doi:10.2307/259373 · Cited by 7,111
Sociological Paradigms and Organizational Analysis.
Louis, M. R., Burrell, G., & Morgan, G. (1983) · Administrative Science Quarterly · doi:10.2307/2392394 · Cited by 5,588
Cited by
Scherer, A. G., & Palazzo, G. (2011) · Journal of Management Studies · doi:10.1111/j.1467-6486.2010.00950.x · Cited by 2,131
Contradictions, Dialectics, and Paradoxes in Organizations: A Constitutive Approach
Putnam, L. L., Fairhurst, G. T., & Banghart, S. (2016) · Academy of Management Annals · doi:10.5465/19416520.2016.1162421 · Cited by 1,116
Theorizing engagement: the potential of a critical dialogic approach
Bebbington, J., Brown, J., Frame, B., & Thomson, I. (2007) · Accounting, Auditing & Accountability Journal · doi:10.1108/09513570710748544 · Cited by 417
Gangi, F., Meles, A., D'Angelo, E., & Daniele, L. M. (2019) · Corporate Social Responsibility and Environmental Management · doi:10.1002/csr.1699 · Cited by 331
Does Ownership Type Matter for Corporate Social Responsibility?
Dam, L., & Scholtens, B. (2012) · Corporate Governance: An International Review · doi:10.1111/j.1467-8683.2011.00907.x · Cited by 302
Metadata
- Authors
- Calton, J. M., & Payne, S. L.
- Venue
- Business & Society
- Publisher
- SAGE Publications
- Published
- 2003-03
- Volume
- 42
- Issue
- 1
- Pages
- 7-42
- ISSN
- 0007-6503 (ISSN-L)
- 1552-4205
- OpenAlex
- W2055806454
- Cited by
- 310
- References
- 87
- FWCI
- 16.13
- Type
- journal article
- Language
- en
- Open access
- closed
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
How to cite
Cite CoChat for the checks on this page, and the paper for its own findings.
- This page
- CoChat. (2026). Citation check: Coping With Paradox: Multistakeholder Learning Dialogue as a Pluralist Sensemaking Process for Addressing Messy Problems. https://app.cochat.ai/papers/10.1177/0007650302250505
- The paper
- Calton, J. M., & Payne, S. L. (2003). Coping With Paradox: Multistakeholder Learning Dialogue as a Pluralist Sensemaking Process for Addressing Messy Problems. Business & Society. https://doi.org/10.1177/0007650302250505
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
