The DOI matches its Crossref record; 5 of the 5 references it cites were found in a registry or an index.
The Mindlessness of Organizational Behaviors
Abstract
Much organizational behavior is argued to be performed mindlessly, on the basis of scripts learned through organizational socialization, work experience, and symbolic management. While scripts conserve cognitive capacity, provide a basis for organizing and evaluating behavior, legitimate organizational activities, moderate role conflict, andfacilitate sense making, prediction, and control, they also induce a lack of vigilance and authenticity in operating routines, and bunkered perceptions, premature closure, and superstitious learning in decision making. Directions for future research include documenting the existence and effects of mindlessness, and exploring the predisposing conditions of script processing and means of maximizing the functional and minimizing the dysfunctional aspects of scripts on organizational effectiveness.
Overview
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
The self-check needs the paper’s full text.
Citations
Cites
The Framing of Decisions and the Psychology of Choice
Tversky, A., & Kahneman, D. (1981) · Science · doi:10.1126/science.7455683 · Cited by 18,497
Judgment under Uncertainty: Heuristics and Biases
(1982) · doi:10.1017/cbo9780511809477 · Cited by 8,240
Shiffrin, R. M., & Schneider, W. (1977) · Psychological Review · doi:10.1037/0033-295x.84.2.127 · Cited by 7,335
Emerson, R. M. (1976) · Annual Review of Sociology · doi:10.1146/annurev.so.02.080176.002003 · Cited by 3,457
The Organizational and Interorganizational Development of Disasters
Turner, B. A. (1976) · Administrative Science Quarterly · doi:10.2307/2391850 · Cited by 876
Cited by
Managing Legitimacy: Strategic and Institutional Approaches
Suchman, M. C. (1995) · The Academy of Management Review · doi:10.2307/258788 · Cited by 19,903
Reconceptualizing Organizational Routines as a Source of Flexibility and Change
Feldman, M. S., & Pentland, B. T. (2003) · Administrative Science Quarterly · doi:10.2307/3556620 · Cited by 4,020
All in a Day's Work: Boundaries and Micro Role Transitions
Ashforth, B. E., Kreiner, G. E., & Fugate, M. (2000) · The Academy of Management Review · doi:10.2307/259305 · Cited by 3,039
Self-citationThe Double-Edge of Organizational Legitimation
Ashforth, B. E., & Gibbs, B. W. (1990) · Organization Science · doi:10.1287/orsc.1.2.177 · Cited by 2,228
Self-citationThe dynamics of proactivity at work
Grant, A. M., & Ashford, S. J. (2008) · Research in Organizational Behavior · doi:10.1016/j.riob.2008.04.002 · Cited by 2,057
Organizational Routines as a Source of Continuous Change
Feldman, M. S. (2000) · Organization Science · doi:10.1287/orsc.11.6.611.12529 · Cited by 1,969
Mechanisms linking work and family: clarifying the relationship between work and family constructs
Edwards, J. R., & Rothbard, N. P. (2000) · The Academy of Management Review · doi:10.2307/259269 · Cited by 1,044
Organizational Routines as Grammars of Action
Pentland, B. T., & Rueter, H. H. (1994) · Administrative Science Quarterly · doi:10.2307/2393300 · Cited by 936
The Persistence of Flexible Organizational Routines: The Role of Agency and Organizational Context
Howard-Grenville, J. A. (2005) · Organization Science · doi:10.1287/orsc.1050.0150 · Cited by 585
A Stupidity‐Based Theory of Organizations
Alvesson, M., & Spicer, A. (2012) · Journal of Management Studies · doi:10.1111/j.1467-6486.2012.01072.x · Cited by 534
Humans and Technology: Forms of Conjoined Agency in Organizations
Murray, A., Rhymer, J., & Sirmon, D. G. (2021) · Academy of Management Review · doi:10.5465/amr.2019.0186 · Cited by 518
Warning for excessive positivity: Authentic leadership and other traps in leadership studies
Alvesson, M., & Einola, K. (2019) · The Leadership Quarterly · doi:10.1016/j.leaqua.2019.04.001 · Cited by 412
Grammatical Models of Organizational Processes
Pentland, B. T. (1995) · Organization Science · doi:10.1287/orsc.6.5.541 · Cited by 233
Reconsidering the Trade-off Between Expertise and Flexibility: a Cognitive Entrenchment Perspective
Dane, E. (2010) · Academy of Management Review · doi:10.5465/amr.35.4.zok579 · Cited by 603
Polites, G. L., & Karahanna, E. (2013) · MIS Quarterly · doi:10.25300/misq/2013/37.1.10 · Cited by 174
Metadata
- Authors
- Ashforth, B. E., & Fried, Y.
- Venue
- Human Relations
- Publisher
- SAGE Publications
- Published
- 1988-04
- Volume
- 41
- Issue
- 4
- Pages
- 305-329
- ISSN
- 0018-7267 (ISSN-L)
- 1741-282X
- OpenAlex
- W2149233978
- Cited by
- 342
- References
- 5
- FWCI
- 4.04
- Type
- journal article
- Language
- en
- Open access
- closed
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.