The DOI matches its Crossref record; 9 of the 9 references it cites were found in a registry or an index.
Source Orientation in Human-Computer Interaction: Programmer, Networker, or Independent Social Actor
Abstract
When individuals apply social rules and social expectations while working on a computer, are they directly interacting with the computer as an independent social actor or source (the CAS model), or are they orienting to an unseen programmer or imagined person in another room (the CAM model)? Two studies provide critical tests of these competing models. In Study 1, all participants were exposed to an identical interaction with computers. In one condition, participants were told that they were dealing with computers; in another, they were told that they were interacting with the software programmers. Consistent with the CAS model, there were significant differences between the two conditions. Study 2 performed a constructive replication of Study 1 by replacing the programmer with a hypothetical networker. Again, differences between the two conditions provide evidence that people respond to the computer as an independent source of information.
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Machines and Mindlessness: Social Responses to Computers
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Self-citationAn Experimental Study of Apparent Behavior
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Are Machines Gender Neutral? Gender‐Stereotypic Responses to Computers With Voices
Nass, C., Moon, Y., & Green, N. (1997) · Journal of Applied Social Psychology · doi:10.1111/j.1559-1816.1997.tb00275.x · Cited by 670
Self-citationSproull, L., Subramani, M., Kiesler, S., Walker, J., & Waters, K. (1996) · Human-Computer Interaction · doi:10.1207/s15327051hci1102_1 · Cited by 399
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Self-citation
Cited by
In AI we trust? Perceptions about automated decision-making by artificial intelligence
Araujo, T., Helberger, N., Kruikemeier, S., & de Vreese, C. H. (2020) · AI & SOCIETY · doi:10.1007/s00146-019-00931-w · Cited by 1,038
Rise of Machine Agency: A Framework for Studying the Psychology of Human–AI Interaction (HAII)
Sundar, S. S. (2020) · Journal of Computer-Mediated Communication · doi:10.1093/jcmc/zmz026 · Cited by 871
Self-citationCan a Retail Web Site Be Social?
Wang, L. C., Baker, J., Wagner, J. A., & Wakefield, K. (2007) · Journal of Marketing · doi:10.1509/jmkg.71.3.143 · Cited by 672
Building a Stronger CASA: Extending the Computers Are Social Actors Paradigm
Gambino, A., Fox, J., & Ratan, R. (2020) · Human-Machine Communication · doi:10.30658/hmc.1.5 · Cited by 626
“The ability to enact and be perceived as a source of communication, rather than merely transmit it, indicates that a technological artifact has a degree of agency and is more than merely a channel (e.g., Sundar & Nass, 2000).”
BackgroundMethodSimilarities and differences between human–human and human–automation trust: an integrative review
Madhavan, P., & Wiegmann, D. A. (2007) · Theoretical Issues in Ergonomics Science · doi:10.1080/14639220500337708 · Cited by 577
Metadata
- Authors
- SUNDAR, S. S., & NASS, C.
- Venue
- Communication Research
- Publisher
- SAGE Publications
- Published
- 2000-12
- Volume
- 27
- Issue
- 6
- Pages
- 683-703
- ISSN
- 0093-6502 (ISSN-L)
- 1552-3810
- OpenAlex
- W2139687439
- Cited by
- 305
- References
- 9
- FWCI
- 3.40
- Type
- journal article
- Language
- en
- Open access
- closed
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Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
