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Cited by 305

The DOI matches its Crossref record; 9 of the 9 references it cites were found in a registry or an index.

Source Orientation in Human-Computer Interaction: Programmer, Networker, or Independent Social Actor

SUNDAR, S. SHYAM, NASS, CLIFFORD·2000·Communication Research

Abstract

When individuals apply social rules and social expectations while working on a computer, are they directly interacting with the computer as an independent social actor or source (the CAS model), or are they orienting to an unseen programmer or imagined person in another room (the CAM model)? Two studies provide critical tests of these competing models. In Study 1, all participants were exposed to an identical interaction with computers. In one condition, participants were told that they were dealing with computers; in another, they were told that they were interacting with the software programmers. Consistent with the CAS model, there were significant differences between the two conditions. Study 2 performed a constructive replication of Study 1 by replacing the programmer with a hypothetical networker. Again, differences between the two conditions provide evidence that people respond to the computer as an independent source of information.

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Metadata

Authors
SUNDAR, S. S., & NASS, C.
Venue
Communication Research
Published
2000-12
Volume
27
Issue
6
Pages
683-703
ISSN
  • 0093-6502 (ISSN-L)
  • 1552-3810
OpenAlex
W2139687439
Cited by
305
References
9
FWCI
3.40
Type
journal article
Language
en
Open access
closed

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