The Impact of Extent of Telecommuting on Job Satisfaction: Resolving Inconsistent Findings
Abstract
Although popular management wisdom has suggested that telecommuting enhances job satisfaction, research has found both positive and negative relationships. In this study, the authors attempt to resolve these inconsistent findings by hypothesizing a curvilinear, inverted U-shaped relationship between the extent of telecommuting and job satisfaction. Using hierarchical regression analysis on a sample of 321 professional-level employees, their findings suggest a curvilinear link between extent of telecommuting and job satisfaction, with satisfaction appearing to plateau at more extensive levels of telecommuting. In addition, task interdependence and job discretion moderated this link, suggesting that some job attributes play an important, contingent role.
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Some research suggests two remote workdays a week provides the optimum balance.
“Some research suggests that two remote workdays a week provides the optimum balance148.”
From Understanding and shaping the future of work with self-determination theory (2022) · cites this paper as [148]
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- Authors
- Golden, T. D., & Veiga, J. F.
- Affiliations
- Rensselaer Polytechnic Institute (US)
- University of Connecticut (US)
- Corresponding author
- Golden, Timothy D.
- ORCID
- Golden, Timothy D.
- Venue
- Journal of Management
- Publisher
- SAGE Publications
- Published
- 2005-04
- Volume
- 31
- Issue
- 2
- Pages
- 301-318
- ISSN
- 0149-2063 (ISSN-L)
- 1557-1211
- OpenAlex
- W2080949260
- Cited by
- 515
- References
- 6
- Citations by year
- 2026: 45 · 2025: 51 · 2024: 60 · 2023: 84 · 2022: 53 · 2021: 53 · 2020: 22 · 2019: 19 · 2018: 12 · 2017: 10 · 2016: 10 · 2015: 13 · 2014: 14 · 2013: 8 · 2012: 9
- FWCI
- 17.18
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Journal of Management (publishedVersion)
- Topics
- Social Sciences › Sociology and Political Science › Work-Family Balance Challenges
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
- Social Sciences › Human Factors and Ergonomics › Employee Performance and Management
- Keywords
- remote work, job satisfaction, curvilinear relationship, inverted U-shaped relationship, task interdependence, job discretion, moderating effect, working professionals
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