The DOI matches its Crossref record; 14 of the 14 references it cites were found in a registry or an index.
Anger in Organizations: Review and Integration
Abstract
Organizations are rife with situations likely to cause employee anger, including complex relationships, chronic pressure, high stakes, and factors beyond individual control. The importance of this discrete emotion has led to a range of studies exploring the implications of anger for critical organizational phenomena, including emotion norms, leadership, gender issues, status and power, and cross-cultural differences. Despite the dramatic increase in scholarly attention over the past decade to understanding anger experience and expression in organizations, there exist few current reviews and little integration of this diverse literature. By combining a psychological perspective of anger as an episodic process with an organizational perspective emphasizing contextual effects and norms, this review will summarize current research in this vital area, provide a model for understanding and integrating this work, and propose themes for future research.
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Cites
Lazarus, R. S. (1991) · doi:10.1093/oso/9780195069945.001.0001 · Cited by 12,691
Adams, J. S. (1965) · Advances in Experimental Social Psychology · doi:10.1016/s0065-2601(08)60108-2 · Cited by 10,818
Salovey, P., & Mayer, J. D. (1990) · Imagination, Cognition and Personality · doi:10.2190/dugg-p24e-52wk-6cdg · Cited by 10,484
An argument for basic emotions
Ekman, P. (1992) · Cognition and Emotion · doi:10.1080/02699939208411068 · Cited by 9,646
Culture, leadership, and organizations: the GLOBE study of 62 societies
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Gross, J. J. (1998) · Journal of Personality and Social Psychology · doi:10.1037//0022-3514.74.1.224 · Cited by 4,671 · cited 4×
“Controlling emotions, especially negative emotions such as anger, has been a common focus of prescriptions for individual effectiveness (see Gross, 1998), for group cohesiveness and productivity (Kelly & Barsade, 2001), and for organizational harmony (Stearns & Stearns, 1986).”
BackgroundInfluentialEmotion knowledge: further exploration of a prototype approach
Shaver, P., Schwartz, J., Kirson, D., & O'Connor, C. (1987) · Journal of Personality and Social Psychology · doi:10.1037/0022-3514.52.6.1061 · Cited by 3,072
Sex differences in emotion: Expression, experience, and physiology.
Kring, A. M., & Gordon, A. H. (1998) · Journal of Personality and Social Psychology · doi:10.1037/0022-3514.74.3.686 · Cited by 1,067 · cited 3×
“Studies examining gender roles have found that gender-role identity rather than sex predicted differences in anger expression (Gianakos, 2002; Kopper & Epperson, 1991; Kring & Gordon, 1998).”
BackgroundResultMood and emotions in small groups and work teams
Kelly, J. R., & Barsade, S. G. (2001) · Organizational Behavior and Human Decision Processes · doi:10.1006/obhd.2001.2974 · Cited by 1,011
Emotion, Social Function, and Psychopathology
Keltner, D., & Kring, A. M. (1998) · Review of General Psychology · doi:10.1037/1089-2680.2.3.320 · Cited by 773
Cited by
Leadership, affect and emotions: A state of the science review
Gooty, J., Connelly, S., Griffith, J., & Gupta, A. (2010) · The Leadership Quarterly · doi:10.1016/j.leaqua.2010.10.005 · Cited by 471
Zhu, H., Zhao, F., Liu, J., Chen, Y., & Wang, L. (2026) · Human Resource Management · doi:10.1002/hrm.70051 · Cited by 4
Metadata
- Authors
- Gibson, D. E., & Callister, R. R.
- Venue
- Journal of Management
- Publisher
- SAGE Publications
- Published
- 2009-10-19
- Volume
- 36
- Issue
- 1
- Pages
- 66-93
- ISSN
- 0149-2063 (ISSN-L)
- 1557-1211
- OpenAlex
- W2096712937
- Cited by
- 247
- References
- 14
- FWCI
- 13.55
- Type
- journal article
- Language
- en
- Open access
- closed
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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
