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Cited by 247

The DOI matches its Crossref record; 14 of the 14 references it cites were found in a registry or an index.

Anger in Organizations: Review and Integration

Gibson, Donald E., Callister, Ronda Roberts·2010·Journal of Management

Abstract

Organizations are rife with situations likely to cause employee anger, including complex relationships, chronic pressure, high stakes, and factors beyond individual control. The importance of this discrete emotion has led to a range of studies exploring the implications of anger for critical organizational phenomena, including emotion norms, leadership, gender issues, status and power, and cross-cultural differences. Despite the dramatic increase in scholarly attention over the past decade to understanding anger experience and expression in organizations, there exist few current reviews and little integration of this diverse literature. By combining a psychological perspective of anger as an episodic process with an organizational perspective emphasizing contextual effects and norms, this review will summarize current research in this vital area, provide a model for understanding and integrating this work, and propose themes for future research.

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Crossref · 10.1177/0149206309348060

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Metadata

Authors
Gibson, D. E., & Callister, R. R.
Venue
Journal of Management
Published
2009-10-19
Volume
36
Issue
1
Pages
66-93
ISSN
  • 0149-2063 (ISSN-L)
  • 1557-1211
OpenAlex
W2096712937
Cited by
247
References
14
FWCI
13.55
Type
journal article
Language
en
Open access
closed

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