Cited by 87Disability Education and EmploymentSocial and Intergroup PsychologyInclusion and Disability in Education and Sport

To Say or Not to Say: Different Strategies of Acknowledging a Visible Disability

Lyons, Brent J., Martinez, Larry R., Ruggs, Enrica N., Hebl, Michelle R., Ryan, Ann Marie, O’Brien, Katherine R., Roebuck, Adam·2018·Journal of Management

Abstract

Individuals with visible disabilities can acknowledge their disabilities in different ways, which may differ in effectiveness. Across four studies, we investigate whether individuals with visible disabilities engage in different acknowledgment strategies (claiming, downplaying) and how and why these different strategies affect evaluations from others. Specifically, we draw from the Stereotype Content Model and Stereotype-Fit Theory to articulate a process whereby claiming and downplaying differentially affect others’ perceptions of competence and warmth, which subsequently affect overall evaluations of the individual with a disability. We found that individuals with visible disabilities intentionally manage others’ impressions by engaging in claiming and downplaying. Claiming strategies (relative to downplaying or not acknowledging) resulted in higher evaluations because they activated perceptions of competence and warmth and the benefits of claiming were stronger for jobs higher in interpersonal demands. We discuss the implications of these results for individuals with disabilities and for organizations.

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Crossref · 10.1177/0149206316638160

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44 of 44 references verified0 citation errors · 0 not checkable

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Authors
Lyons, B. J., Martinez, L. R., Ruggs, E. N., Hebl, M. R., Ryan, A. M., O’Brien, K. R., & Roebuck, A.
Affiliations
  • Simon Fraser University (CA)
  • Pennsylvania State University (US)
  • University of North Carolina at Charlotte (US)
  • Rice University (US)
  • Michigan State University (US)
  • CUNA Mutual Group (United States) (US)
  • Roosevelt University (US)
Corresponding author
Lyons, Brent J.
Venue
Journal of Management
Published
2016-03-18
Volume
44
Issue
5
Pages
1980-2007
ISSN
  • 0149-2063 (ISSN-L)
  • 1557-1211
OpenAlex
W2307650400
Cited by
87
References
44
Citations by year
2026: 6 · 2025: 15 · 2024: 9 · 2023: 11 · 2022: 14 · 2021: 7 · 2020: 4 · 2019: 9 · 2018: 1 · 2017: 6 · 2016: 2 · 2015: 2
FWCI
14.65
Type
journal article
Language
en
Open access
closed
Locations
Journal of Management (publishedVersion)
Topics
  • Social Sciences › Safety Research › Disability Education and Employment
  • Social Sciences › Sociology and Political Science › Social and Intergroup Psychology
  • Social Sciences › Sociology and Political Science › Inclusion and Disability in Education and Sport
Keywords
visible disability, disability disclosure, stereotype content model, impression management, perceived competence, perceived warmth, social evaluation, interpersonal demands

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