The DOI matches its Crossref record; 171 of the 174 references it cites were found in a registry or an index.
Putting the System Into Performance Management Systems: A Review and Agenda for Performance Management Research
Abstract
It has been 13 years since the last comprehensive review of the performance management (PM) literature, and a lot has changed in both research and practice in that time. The current review updates (identifying new research directions post 2004) and extends this previous work by creating a systems-based taxonomy and conceptual model of PM. We then use this model to interpret and integrate the extensive work in this area and to identify fruitful and systems-based directions for future PM work. As input to our conclusions, we reviewed the last 36-plus years of PM research (1980–2017) and conducted a comprehensive coding of all empirical PM articles. We offer several specific directions for future PM research, with the ultimate goal of improving PM in practice.
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“Both academic literature (Levy et al. 2017;Schleicher et al. 2018) and practice-oriented literature (Armitage and Parrey 2013;Buckingham and Goodall 2015;Cappelli and Tavis 2016) emphasizes that traditional performance management lacks to be in line with current business cycles in providing timely feedback.”
From How affordances of chatbots cross the chasm between social and traditional enterprise systems (2020) · cites this paper as Schleicher et al. 2018
Citations
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Cited by
Sorted by citations
Advancing Theory with Review Articles
Post, C. A., Sarala, R. M., Gatrell, C. J., & Prescott, J. E. (2019) · Journal of Management Studies · doi:10.1111/joms.12549 · Cited by 650
Talent management challenges during COVID-19 and beyond: Performance management to the rescue
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Waeyenberg, T. V., Peccei, R., & Decramer, A. (2020) · The International Journal of Human Resource Management · doi:10.1080/09585192.2020.1754881 · Cited by 207
Metadata
- Authors
- Schleicher, D. J., Baumann, H. M., Sullivan, D. W., Levy, P. E., Hargrove, D. C., & Barros-Rivera, B. A.
- Affiliations
- Texas A&M University (US)
- Bradley University (US)
- University of Akron (US)
- Central Michigan University (US)
- Corresponding author
- Schleicher, Deidra J.
- Venue
- Journal of Management
- Publisher
- SAGE Publications
- Published
- 2018-02-08
- Volume
- 44
- Issue
- 6
- Pages
- 2209-2245
- ISSN
- 0149-2063 (ISSN-L)
- 1557-1211
- OpenAlex
- W2787319381
- Cited by
- 173
- References
- 174
- Citations by year
- 2026: 11 · 2025: 20 · 2024: 33 · 2023: 34 · 2022: 23 · 2021: 24 · 2020: 13 · 2019: 13 · 2018: 2
- FWCI
- 19.63
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Journal of Management (publishedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Accounting › Accounting and Organizational Management
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Human Resource and Talent Management
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Management Theory and Practice
- Keywords
- performance management systems, systems approach, conceptual model, future research directions
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