Transformational and Transactional Leadership in Virtual and Physical Environments
Abstract
Transformational and transactional leadership in both physical (i.e., face-to-face) and virtual settings were examined in a laboratory experiment. Leadership style (transformational or transactional) and group setting (face-to-face, immersive virtual environment, or intercom) were manipulated experimentally for three-person ad hoc work groups. Results indicated that, compared to transactional leadership, transformational leadership was associated with decreases in quantitative performance but increases in qualitative performance, leadership satisfaction, and group cohesiveness. Contrary to expectations, neither self- nor collective efficacy mediated the performance effects of leadership style; trust, however, appeared to play an important mediational role. Group performance and cohesiveness were similar across group settings; however, group members were most satisfied with their leader when interacting face-to-face. The theoretical and practical implications of these findings are discussed.
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A large proportion of the studies on trust in leaders have been conducted cross-sectionally with only a handful of time-lagged or experimental designs.
“A large proportion of the studies on trust in leaders have been conducted cross-sectionally with only a handful of time-lagged designs (e.g., Newman et al., 2014; Zhang & Zhou, 2014) or experimental (Hoyt & Blascovich, 2003).”
From A meta-analysis of the role of trust in the leadership- performance relationship (2021) · cites this paper as Hoyt & Blascovich, 2003
Research has shown that trust, satisfaction and work group cohesion are greater for transformational leaders than for transactional leaders.
“Research has shown that trust, satisfaction and work group cohesion are greater for transformational leaders than for transactional leaders (Hoyt and Blascovich 2003).”
From The Servant Leadership Survey: Development and Validation of a Multidimensional Measure (2011) · cites this paper as Hoyt and Blascovich 2003
Transactional leadership is most likely found in well-ordered societies, and probably most effective when quantitative performance is required.
“Transactional leadership is most likely found in well-ordered societies (Bass et al. 2003), and probably most effective when quantitative performance is required (Hoyt and Blascovich 2003).”
From The Servant Leadership Survey: Development and Validation of a Multidimensional Measure (2011) · cites this paper as Hoyt and Blascovich 2003
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LEADERSHIP STYLES IN SYNCHRONOUS AND ASYNCHRONOUS VIRTUAL LEARNING ENVIRONMENTS
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Virtual Reality: Whence, How and What For
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Self-citationAdult attachment and perceived parental style may shape leadership behaviors
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How Far Can I Trust You? The Impact of Distance and CulturalValues on Leaders’ Trustworthiness
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Effective Leadership in Virtual Learning Environments
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Effect size benchmarks: Time for a causal renaissance
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Leadership conceptual ambiguities
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- Authors
- Hoyt, C. L., & Blascovich, J.
- Affiliations
- University of Richmond (US)
- University of California, Santa Barbara (US)
- Corresponding author
- Hoyt, Crystal L.
- ORCID
- Hoyt, Crystal L.
- Venue
- Small Group Research
- Publisher
- SAGE Publications
- Published
- 2003-12
- Volume
- 34
- Issue
- 6
- Pages
- 678-715
- ISSN
- 1046-4964 (ISSN-L)
- 1552-8278
- OpenAlex
- W2047125906
- Cited by
- 181
- References
- 64
- Citations by year
- 2025: 2 · 2024: 5 · 2023: 8 · 2022: 6 · 2021: 8 · 2020: 5 · 2019: 8 · 2018: 8 · 2017: 6 · 2016: 5 · 2015: 7 · 2014: 13 · 2013: 18 · 2012: 13
- FWCI
- 7.45
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Small Group Research (publishedVersion)
- Topics
- Social Sciences › Psychology › Social Psychology › Team Dynamics and Performance
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Employee Performance and Leadership
- Social Sciences › Sociology and Political Science › Social and Intergroup Psychology
- Keywords
- transformational leadership, transactional leadership, virtual worlds, face-to-face interaction, group performance, group cohesion, leader satisfaction, self-efficacy, collective efficacy, trust, leadership styles
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