Cited by 181Team Dynamics and PerformanceEmployee Performance and LeadershipSocial and Intergroup Psychology

Transformational and Transactional Leadership in Virtual and Physical Environments

Hoyt, Crystal L., Blascovich, Jim·2003·Small Group Research

Abstract

Transformational and transactional leadership in both physical (i.e., face-to-face) and virtual settings were examined in a laboratory experiment. Leadership style (transformational or transactional) and group setting (face-to-face, immersive virtual environment, or intercom) were manipulated experimentally for three-person ad hoc work groups. Results indicated that, compared to transactional leadership, transformational leadership was associated with decreases in quantitative performance but increases in qualitative performance, leadership satisfaction, and group cohesiveness. Contrary to expectations, neither self- nor collective efficacy mediated the performance effects of leadership style; trust, however, appeared to play an important mediational role. Group performance and cohesiveness were similar across group settings; however, group members were most satisfied with their leader when interacting face-to-face. The theoretical and practical implications of these findings are discussed.

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Registry

Crossref · 10.1177/1046496403257527

Cites

62 of 62 references verified0 citation errors · 0 not checkable

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  • A large proportion of the studies on trust in leaders have been conducted cross-sectionally with only a handful of time-lagged or experimental designs.

    “A large proportion of the studies on trust in leaders have been conducted cross-sectionally with only a handful of time-lagged designs (e.g., Newman et al., 2014; Zhang & Zhou, 2014) or experimental (Hoyt & Blascovich, 2003).”

    From A meta-analysis of the role of trust in the leadership- performance relationship (2021) · cites this paper as Hoyt & Blascovich, 2003

  • Research has shown that trust, satisfaction and work group cohesion are greater for transformational leaders than for transactional leaders.

    “Research has shown that trust, satisfaction and work group cohesion are greater for transformational leaders than for transactional leaders (Hoyt and Blascovich 2003).”

    From The Servant Leadership Survey: Development and Validation of a Multidimensional Measure (2011) · cites this paper as Hoyt and Blascovich 2003

  • Transactional leadership is most likely found in well-ordered societies, and probably most effective when quantitative performance is required.

    “Transactional leadership is most likely found in well-ordered societies (Bass et al. 2003), and probably most effective when quantitative performance is required (Hoyt and Blascovich 2003).”

    From The Servant Leadership Survey: Development and Validation of a Multidimensional Measure (2011) · cites this paper as Hoyt and Blascovich 2003

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Authors
Hoyt, C. L., & Blascovich, J.
Affiliations
  • University of Richmond (US)
  • University of California, Santa Barbara (US)
Corresponding author
Hoyt, Crystal L.
Venue
Small Group Research
Published
2003-12
Volume
34
Issue
6
Pages
678-715
ISSN
  • 1046-4964 (ISSN-L)
  • 1552-8278
OpenAlex
W2047125906
Cited by
181
References
64
Citations by year
2025: 2 · 2024: 5 · 2023: 8 · 2022: 6 · 2021: 8 · 2020: 5 · 2019: 8 · 2018: 8 · 2017: 6 · 2016: 5 · 2015: 7 · 2014: 13 · 2013: 18 · 2012: 13
FWCI
7.45
Type
journal article
Language
en
Open access
closed
Locations
Small Group Research (publishedVersion)
Topics
  • Social Sciences › Psychology › Social Psychology › Team Dynamics and Performance
  • Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Employee Performance and Leadership
  • Social Sciences › Sociology and Political Science › Social and Intergroup Psychology
Keywords
transformational leadership, transactional leadership, virtual worlds, face-to-face interaction, group performance, group cohesion, leader satisfaction, self-efficacy, collective efficacy, trust, leadership styles

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