Cited by 71Team Dynamics and PerformanceOnline and Blended LearningConflict Management and Negotiation

Rethinking Virtuality and Its Impact on Teams

Open access
Foster, Mary K., Abbey, Augustus, Callow, Michael A., Zu, Xingxing, Wilbon, Anthony D.·2015·Small Group Research

Abstract

We propose an extension of the Hollenbeck, Beersma, and Schouten team context model to include a fourth dimension: virtuality—the distance between team members. Based on an analysis of 29 unique approaches to conceptualizing virtuality and a critical comparison of these approaches with the Hollenbeck et al. framework, we recommend that virtuality be measured, along with skill differentiation, authority differentiation, and temporal stability when conducting team research. We conclude that the addition of this redefined construct, virtuality, is warranted based on the following: (a) its uniqueness versus the other dimensions, (b) its impact on team outcomes, and (c) the moderating or interaction effects between virtuality and the other contextual dimensions.

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  • Most research conceptualizes team virtuality as a construct with two dimensions: geographical dispersion and reliance on technology.

    “Most research conceptualizes team virtuality as a construct with two dimensions: geographical dispersion and reliance on technology153,155.”

    From Understanding and shaping the future of work with self-determination theory (2022) · cites this paper as [155]

    In the “Rethinking Virtuality” section (page not provided), the paper’s review says that multidimensional definitions range from two to six dimensions, with the largest group—11 of 25—identifying three, not two. Its table includes geographic dispersion and technology mediation as one proposed two-dimensional definition, but does not present that definition as the one used by most research. (LLM, conf=0.90)

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Research works printed but not linked: 9

  1. Cramton, C. D., & Webber, S. S. (2005). Relationships among geographic dispersion, team processes, and effectiveness in software development work teams. Journal of Business Research, 58, 758-765. doi:10.1177/014920639702300303 · DOI · Paper page
  2. In C. Heckscher & A. Donnellon (Eds.), The post-bureaucratic organization (pp. 211-222). Thousand Oaks, CA: Sage.
  3. Madden, M., & Jones, S. (2008). Networked workers (pp. 1-46). Washington, DC: Pew Research Center's Internet and American Life Project.
  4. O'Leary, M. B., & Cummings, J. N. (2007). The spatial, temporal, and configura- tional characteristics of geographic dispersion. MIS Quarterly, 31, 433-452.
  5. Ortiz de Guinea, A., Webster, J., & Staples, D. S. (2005, October). A meta-analysis of the virtual teams literature. Paper presented at the Symposium on High Performance Professional Teams Industrial Relations Centre, Kingston, Ontario, Canada.
  6. Rico, R., de la Hera, C. M. A., & Tabernero, C. (2011). Work team effectiveness, a review of research from the last decade (1999-2009). Psychology in Spain, 15, 57-79.
  7. Sundstrom, E., McIntyre, M., Halfhill, T., & Richards, H. (2000). Work groups: From Hawthorne studies to work teams of the 1990's and beyond. Group Dynamics Theory, Research, and Practice, 4, 44-67. doi:10.1037/0003-066X.45.2.120 · DOI
  8. Tajfel, H. (1981). Human groups and social categories. Cambridge, UK: Cambridge University Press.
  9. Watson-Manheim, M. B., Chudoba, K. M., & Crowston, K. (2012). Perceived dis- continuities and constructed continuities in virtual work. Information Systems Journal, 22, 29-52. doi:10.1111/j.1365-2575.2011.00371.x · DOI · Paper page

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Authors
Foster, M. K., Abbey, A., Callow, M. A., Zu, X., & Wilbon, A. D.
Affiliations
  • Morgan State University (US)
  • Howard University (US)
Venue
Small Group Research
Published
2015-02-26
Volume
46
Issue
3
Pages
267-299
ISSN
  • 1046-4964 (ISSN-L)
  • 1552-8278
OpenAlex
W2149622392
Cited by
71
References
92
Citations by year
2025: 6 · 2024: 4 · 2023: 7 · 2022: 8 · 2021: 12 · 2020: 6 · 2019: 8 · 2018: 8 · 2017: 4 · 2016: 5 · 2015: 3
FWCI
10.94
Type
journal article
Language
en
Open access
Locations
Small Group Research (publishedVersion)
Topics
  • Social Sciences › Psychology › Social Psychology › Team Dynamics and Performance
  • Social Sciences › Education › Online and Blended Learning
  • Social Sciences › Sociology and Political Science › Conflict Management and Negotiation
Keywords
virtuality, temporal stability, team outcomes, moderating effect, team context

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