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Cited by 742

The DOI matches its Crossref record; 3 of the 3 references it cites were found in a registry or an index.

Virtual Classroom Characteristics and Student Satisfaction with Internet-Based MBA Courses

Arbaugh, J. B.·2000·Journal of Management Education

Abstract

The trend toward delivering management education via the Internet has accelerated in recent years. However, research on what constitutes effective Internet-based courses is somewhat limited. This study examined the impact of technological and pedagogical characteristics of the virtual classroom on student satisfaction with Internet-based MBA courses. The perceived usefulness of the course software, perceived flexibility provided by taking the course via the Internet, and instructor efforts to create an interactive environment were the characteristics most strongly associated with student satisfaction. Finally, the article identifies several challenges and opportunities from these findings for management education researchers, educators, and business schools.

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Metadata

Authors
Arbaugh, J. B.
Venue
Journal of Management Education
Published
2000-02
Volume
24
Issue
1
Pages
32-54
ISSN
  • 1052-5629 (ISSN-L)
  • 1552-6658
OpenAlex
W2167764435
Cited by
742
References
3
FWCI
64.47
Type
journal article
Language
en
Open access
closed

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CoChat. (2026). Citation check: Virtual Classroom Characteristics and Student Satisfaction with Internet-Based MBA Courses. https://app.cochat.ai/papers/10.1177/105256290002400104
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Arbaugh, J. B. (2000). Virtual Classroom Characteristics and Student Satisfaction with Internet-Based MBA Courses. Journal of Management Education. https://doi.org/10.1177/105256290002400104

Data sources

Bibliographic data: Semantic Scholar, OpenAlex, Crossref.

Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.