What drives a successful e-Learning? An empirical investigation of the critical factors influencing learner satisfaction
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Students seem to define quality based on their satisfaction.
“However, students seem to define quality based on their satisfaction (Moore & Kearsley, 1996; Sun, Tsai, Finger, Chen, & Yeh, 2008).”
From Students' Perceptions of Quality Across Four Course Development Models (2018) · cites this paper as Sun, Tsai, Finger, Chen, & Yeh, 2008
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Students' Perceptions of Quality Across Four Course Development Models
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- Authors
- Sun, P.-C., Tsai, R. J., Finger, G., Chen, Y.-Y., & Yeh, D.
- Affiliations
- National Kaohsiung Normal University (TW)
- St. Cloud State University (US)
- Griffith University (AU)
- National Kaohsiung First University of Science and Technology (TW)
- Corresponding author
- Sun, Pei-Chen
- Venue
- Computers & Education
- Publisher
- Elsevier BV
- Published
- 2008-05
- Volume
- 50
- Issue
- 4
- Pages
- 1183-1202
- ISSN
- 0360-1315 (ISSN-L)
- OpenAlex
- W2142801253
- Cited by
- 2,726
- References
- 5
- Citations by year
- 2026: 75 · 2025: 91 · 2024: 140 · 2023: 224 · 2022: 253 · 2021: 271 · 2020: 195 · 2019: 147 · 2018: 171 · 2017: 152 · 2016: 173 · 2015: 178 · 2014: 173 · 2013: 142 · 2012: 128
- FWCI
- 162.13
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Computers & Education (publishedVersion)
- Griffith Research Online (submittedVersion)
- Topics
- Social Sciences › Education › Online and Blended Learning
- Social Sciences › Education › Technology-Enhanced Education Studies
- Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
- Keywords
- online learning, student satisfaction, user satisfaction, computer anxiety, instructor attitudes, course flexibility, course quality, perceived usefulness, perceived ease of use, e-learning design, virtual learning environments
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